Rooms not in condition. Front desk staff should be trained once more. Breakfast view is excellent but food wise not at all good rate as below average. So, in short try another hotel. More

they checked me in to the wrong room and basically through a parking ticket at me, made it clear it was EUR 22 and you could only park once, no in and out internet was EUR17 a day funny that they were promoting movies for sale and the TV was around 20 years old, a cathode ray tube model the... More

My wife and I stayed at the Crown Plaza hotel for four days in April when we were in town visiting my daughter who was attending university there. We were very disappointed in the place. It is a boring American-style business hotel with no character where everything is ala carte. On the plus side, the rooms were nice. They were... More

I travel constantly and have a very hard time with the 3, 4, 5 start ratings in European hotels. I find that 9 times out of 10, a hotel claiming to be 4 star is really a 3 star, etc. etc. I am pleased to inform you that this hotel is actually a 4+ star hotel. Rooms: Well appointed, modern... More

We choose this hotel for its good location and relatively good price for a short citytrip. The services provided by the hotel are truly 4 star, except for the breakfast and the parking which are VERY pricey (26 euros per person for a not so spectacular breakfast, hm..... and 22 euros per night for the car). The hotel has its... More

Pro's: Hotel is in a great, central location, right on the river, walking distance from the train station. Newer rooms (at least the room we were in was new) are well appointed and comfortable, though certainly not large by any standards (EU or US). Furnishings were comfortable and clean. Con's: Hotel staff is slow with everything. At check out, we... More

Good hotel, good location. Near the river, next to a foot bridge to the old city centre. In walking distance to the station. Modern decoration in a 70's building. Clean, well kept. A pity that they still charge money for wifi access; coffee in the room through an old fashioned water cooker instead of Nespresso. Both also so 70's. Having... More

Agree with most reviewers - location is superb and the staff are friendly and helpful. Nice clean room up to usual Crowne Plaza standards. When I stayed here there was a mixup about the payment but this was dealt with professionally and courteously. I was very impressed with the way it was handled. Lovely coffee place round the corner where... More

This is another long-delayed review. I must have visited Maastricht in May 2010 but I won't give justice to the hotel if I don't share my thoughts. Traveled with my husband and 3-year old daughter. The hotel is on the more modern side of Maastricht with the museums and the promenade where you have convenience stores like Albert Heijn and... More