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All 341 Amsterdam hotels »

Swissotel Amsterdam

4.0 of 5
Damrak 96, Amsterdam 1012 LP, The Netherlands
Hotel amenities
Offers & Announcements
Keukenhof Gardens 2012
Swissotel Amsterdam
Ranked #43 of 341 hotels in Amsterdam
4.0 of 5 stars 686 Reviews
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686 reviews from our community

What travellers say about this hotel
  • Dam Square(34)
  • Red light district(13)
  • Very nice(9)
  • Great location(6)
  • Anne frank house(6)
  • Friendly and helpful(5)
  • Free internet access(5)
  • Nespresso machine(4)
  • Front desk staff(4)
  • Business center(4)
Traveller rating
    283
    256
    93
    36
    18
Only show reviews for Family (51) | Couples (218) | Business (72)
Date Rating
Amsterdam
1 review
4 of 5 stars Reviewed 25 May 2012 NEW

We enjoyed our stay very much, especially because of the beautiful and cozy room on the fifth floor. We had a splendid view over the roofs and to the Nieuwe Kerk. A relaxing place situated right in the busy center of Amsterdam. More

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Milan, Italy
Reviewer
4 reviews 4 reviews
Reviews in 4 cities Reviews in 4 cities
3 of 5 stars Reviewed 21 May 2012 NEW

The place is very nice, the location is central. No minibar unless you buy at the bar: no courtesy water. Very slow service at the restaurant. Charge on account without explicit reason: you need to ask the reception. Last but not least, 12 €/day for internet connection is a lot, mainly if it is not evident in the hotel description... More

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Harold Kluit, General Manager at Swissotel Amsterdam, responded to this review
22 May 2012

Thanks for the review. I think we owe you an explanation. • Courtesy water is provided to guests staying in our Swiss Business Advantage Rooms and Suites and to guests staying for three nights or more. • The minibars in our Classic Rooms, which are our more basic rooms, are empty. For your convenience a vending machine has been put... More

Amsterdam
1 review
1 helpful vote 1 helpful vote
5 of 5 stars Reviewed 19 May 2012
1
person found this review helpful

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Harold Kluit, General Manager at Swissotel Amsterdam, responded to this review
22 May 2012

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Cortemilia, Piemonte, Italy
Reviewer
3 reviews 3 reviews
Reviews in 2 cities Reviews in 2 cities
1 helpful vote 1 helpful vote
4 of 5 stars Reviewed 14 May 2012
1
person found this review helpful

we are stayed 3 days in swissotel in amsterdam, new modern and clean rooms with fantastic service, hotel in center of the city any noise perfectly. no breackfast included but its no problem with a lot of bar & restaurants from coffee to english.... to do next time, no other choosing hotel only this one. More

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Harold Kluit, General Manager at Swissotel Amsterdam, responded to this review
16 May 2012

Okay, that’s a deal then: we look forward to welcoming you back to our hotel soon. Thank you for the review. Kind regards, Harold J. Kluit General Manager Swissôtel Amsterdam More

Brighton, United Kingdom
Contributor
15 reviews 15 reviews
Reviews in 3 cities Reviews in 3 cities
19 helpful votes 19 helpful votes
5 of 5 stars Reviewed 13 May 2012
2
people found this review helpful

We (a friend and I) booked a late weekend break to Amsterdam, We got a good deal on the hotel and flight. The welcome was amazing. The receptionists were very friendly, and I loved the hot towel for our hands when we checked in. The room was clean and spacious as was the bathroom. The beds were super comfy and... More

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See 7 more reviews by ToriToriToriTori for Amsterdam
Harold Kluit, General Manager at Swissotel Amsterdam, responded to this review
16 May 2012

Great review! Thank you very much. Seriously, I would totally respect your decision to stay in a hotel nearer to Leidseplein, but all in all I am not sure if they would offer the same service. We would be very happy to welcome you back next time you’re in Amsterdam. Kind regards, Harold J. Kluit General Manager Swissôtel Amsterdam More

Singapore
1 review
4 of 5 stars Reviewed 12 May 2012

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Harold Kluit, General Manager at Swissotel Amsterdam, responded to this review
14 May 2012

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Istanbul
Senior Reviewer
6 reviews 6 reviews
Reviews in 6 cities Reviews in 6 cities
12 helpful votes 12 helpful votes
4 of 5 stars Reviewed 12 May 2012
2
people found this review helpful

We stayed at the Swissotel Amsterdam between 03-06 May 2012 as four rooms. It was an excellent choice for us becaue of the central location. We were undecided between the Intercontinental Amstel Amsterdam and the Swissotel at first however after the first night we knew we had made the right choice. The hotel is at the Dam Square. There is... More

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Harold Kluit, General Manager at Swissotel Amsterdam, responded to this review
14 May 2012

Some impressive review you wrote, dear guest from Singapore. How very useful for future guests. Thank you very very much. I will definitely evaluate our toilet paper. Thank you for bringing up the issue. Kind regards, Harold J. Kluit General Manager Swissôtel Amsterdam More

Florence, Italy
Senior Contributor
30 reviews 30 reviews
Reviews in 4 cities Reviews in 4 cities
7 helpful votes 7 helpful votes
4 of 5 stars Reviewed 9 May 2012

Clean rooms, amazing location next to Dam Square. Breakfast expensive and not worth it. So many better options around. Staff not helpful with maps, advice, etc but overall good deal. Would return More

Was this review helpful? Yes
Harold Kluit, General Manager at Swissotel Amsterdam, responded to this review
14 May 2012

“Great location - great option if you can get good deal” Reviewed 9 May 2012 NEW Clean rooms, amazing location next to Dam Square. Breakfast expensive and not worth it. So many better options around. Staff not helpful with maps, advice, etc but overall good deal. Would return Thanks for the short but sweet review. No need at all to... More

Aix-en-Provence, France
Senior Reviewer
7 reviews 7 reviews
Reviews in 4 cities Reviews in 4 cities
5 of 5 stars Reviewed 8 May 2012

I stayed here with family over Easter and it was an enjoyable and relaxing experience. The service is outstanding - the concierge attended to every one of our concerns and requests and always had a smile on their faces. I loved the fitness center; I didn't expect it to be as extensive as it was! And although Swissotel is located... More

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Harold Kluit, General Manager at Swissotel Amsterdam, responded to this review
14 May 2012

Thank you very much for all the compliments, especially for stressing the fact that we are a peaceful and tranquil hotel. A room in the back or facing the courtyard indeed is recommendable for light sleepers. Kind regards, Harold J. Kluit General Manager Swissôtel Amsterdam More

Brisbane, Australia
Senior Contributor
24 reviews 24 reviews
Reviews in 14 cities Reviews in 14 cities
16 helpful votes 16 helpful votes
5 of 5 stars Reviewed 5 May 2012

I was totally impressed with my room from the moment I walked in. I stayed in a suite on the fourth floor - it was large, beautifully presented and very comfortable. It is worth being a member of the loyalty program, as the hotel had laid out for me a complimentary tray of cheese and fruit on arrival in recognition... More

Was this review helpful? Yes
Harold Kluit, General Manager at Swissotel Amsterdam, responded to this review
7 May 2012

Great review just as we like them best. Thank you very much for recommending Swissôtel Amsterdam and hopefully we’ll see you back soon. Kind regards, Harold J. Kluit General Manager Swissôtel Amsterdam More

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Additional Information about Swissotel Amsterdam

  • Swissotel Hotel Amsterdam
  • Amsterdam Swissotel Hotel
  • Swiss Hotel Amsterdam
Address: Damrak 96, Amsterdam 1012 LP, The Netherlands
Price range (per night):* RM565 - 1,391

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Swissotel Amsterdam
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