Bastion Deluxe Zoetermeer (The Hague, The Netherlands) - Hotel Reviews

dgrbleu2

Leicester, United Kingdom

Top Contributor

123 reviews

Reviews in 68 cities

99 helpful votes

“These hotels are all the same, why do I keep staying....”

Reviewed 28 April 2012

Bastion hotels always have a predictable room set-up (two single beds, shower incorporated into bathroom layout). So I always end up reconfiguring the beds and mopping up the floor after I shower. Good point is that they seem to have ample parking (free at this location), free wi-fi and mini-fridges in the room. Breakfast cost is always very high, so... More

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Dear guest, Many thanks for your review regarding Bastion Deluxe Hotel Zoetermeer on Tripadvisor. Your opinion is very importrant to us, it will help us to increase our service. For this reason we will treat your review very seriously and we will discuss your points of criticism with our management staff. Looking forward to welcome you in the future in... More

Wimster

Bangkok, Thailand

Senior Contributor

33 reviews

Reviews in 17 cities

20 helpful votes

“Not ever staying at this "hotel" (or chain) again.”

Reviewed 11 October 2011

Be very careful with this hotel. The staff lies and is not communicating at all. The "service" is so bad it still makes me sick weeks later. They have no respect for families. The receptionist discriminates. Absolutely not value the money for a "deluxe" room. The only good thing is their security (extra door on the floor you need to... More

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Dear Guest, First of all, I wish to offer our apologies for your unfortunate stay at our Bastion Hotel Zoetermeer. In order to keep track on the complaints, can you perhaps please specifiy what was not good during your stay? So we can take the necessary actions internally. Kind regards, Chen Arets Manager E-Commerce More

christine_hcen

Paris, France

1 review

“Be Careful with this hotel (service)!”

Reviewed 18 April 2011

When I made a reservation on booking.com and arrived the hotel on April 26th 2011 around 11:30 pm, after travelling 2.5 hours from Amsterdam, since Zoetemeer Oost station was being maintained and no one told us that. We finally took a taxi with the help of the staff at NH hotel to arrive Bastion Hotel, the reception woman said that... More

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traveller_spain

Madrid, Spain

Top Contributor

55 reviews

Reviews in 49 cities

52 helpful votes

“tired hotel, bad service”

Reviewed 8 October 2010

I spent one night at this hotel as the other ones in which I normally stay were booked or did not get good rates. Overall it was a dissapointing experience. After check-in, I found most of the lights of my rooms did not work, so it was very dark and I could not see anything in the bathroom. I requested... More

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Kay009

Liverpool, United Kingdom

Contributor

19 reviews

Reviews in 15 cities

13 helpful votes

“perfect for what i needed”

Reviewed 1 October 2009

I have stayed at this hotel once before and remembered it to be convenient to the location of my meeting so decided to book it again for my return trip to Amsterdam. The service this time was superb. Reception staff were very helpful, helping me with my bags and when i also asked me to book a taxi for me... More

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Royonoto

Top Contributor

50 reviews

Reviews in 36 cities

8 helpful votes

“Nella norma”

Reviewed 9 September 2011