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Hilton Antwerp Hotel

4.0 of 5
Groenplaats 32, Antwerp 2000, Belgium
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Hilton Antwerp Hotel
Ranked #3 of 77 hotels in Antwerp
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501 reviews from our community

Traveller rating
    204
    205
    61
    21
    10
See reviews for
Families
48
 
Couples
197
 
Solo
36
 
Business
115
 
Rating summary
  • Location
    5 of 5 stars
  • Sleep Quality
    4.5 of 5 stars
  • Rooms
    4 of 5 stars
  • Service
    4 of 5 stars
  • Value
    4 of 5 stars
  • Cleanliness
    4.5 of 5 stars
Date Rating
Leimuiden, The Netherlands
Contributor
12 reviews 12 reviews
7 hotel reviews
Reviews in 8 cities Reviews in 8 cities
10 helpful votes 10 helpful votes
5 of 5 stars Reviewed 20 May 2013 NEW

We have just returned from a weekend break in Antwerp, the Hotel could not be better located, everything is on the doorstep. The room was to the standard you would expect from the Hilton, and so was the hotel. The only disappointment was the breakfast, everything was buffet style, the plates for the cooked breakfast were cold, and so was... More

Was this review helpful? Yes 1
See 3 more reviews by angiemow for Antwerp
serge_de_wandelaer, General Manager at Hilton Antwerp Hotel, responded to this review
20 May 2013

Dear Angiemow, Thank you for posting your feedback and we were pleased to hear that you enjoyed our hotel and it's services. We have noted your comments regarding the breakfast which I will escalate to our Executive chef and restaurant manager alike. We look forward to welcome you back soon and safe travels. More

Amsterdam, The Netherlands
Senior Contributor
35 reviews 35 reviews
34 hotel reviews
Reviews in 28 cities Reviews in 28 cities
14 helpful votes 14 helpful votes
4 of 5 stars Reviewed 17 May 2013

First of all, the Hilton is located on the perfect spot. Great for business as well as a city trip. With a car park right under the Hilton - and its supreme location right on one of the main squares, this is the ultimate place when visiting Antwerp. The rooms are nice - yet small. The executive lounge is rather... More

Was this review helpful? Yes
serge_de_wandelaer, General Manager at Hilton Antwerp Hotel, responded to this review
18 May 2013

Dear Flying Platinum, Thank you for choosing the Hilton Antwerp and we are delighted to hear that you were very pleased with our facilities as well as our services. We will make sure that your observations will be shared with the team as this recognition gives us daily the extra drive to guarantee a great experience for our guests. We... More

Philadelphia, Pennsylvania
Reviewer
5 reviews 5 reviews
3 hotel reviews
Reviews in 3 cities Reviews in 3 cities
2 helpful votes 2 helpful votes
5 of 5 stars Reviewed 16 May 2013

Antwerp Belgium is an amazing city and this hotel is at the center of it all. Great food, drinks, music, shops, events and people all outside your door. This hotel has good size rooms, a friendly staff and a good breakfast buffet in the morning.

Was this review helpful? Yes
serge_de_wandelaer, General Manager at Hilton Antwerp Hotel, responded to this review
18 May 2013

Dear JS? We were pleased to read that you enjoyed all aspects of your visit to our country, city and more particularly our hotel and the realted services. Thank you for providing us with this feedback as this recognition and motivation results in our team and myself to strive for the highest levels of customer service. We look forward to... More

Brussels, Belgium
Reviewer
3 reviews 3 reviews
3 hotel reviews
Reviews in 2 cities Reviews in 2 cities
11 helpful votes 11 helpful votes
5 of 5 stars Reviewed 16 May 2013

I had an executive room which gave access to the lovely private lounge. The room was clean but without a view. The whole hotel is classy but rather stuck in the past. Good choice of whiskies in the bar and a great location. Staff are friendly and speak multiple languages fluently. The car park is public and one of the... More

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serge_de_wandelaer, General Manager at Hilton Antwerp Hotel, responded to this review
18 May 2013

Dear TonyLyons67, We were pleased to read that you enjoyed our facilities as well as the services provided the team. We would like to theank you for staying with us as well as submitting your feedback as this feedback provides us the strength and adrenaline to excel daily and herewith satisfy our customers. I'm pleased to be able to inform... More

London, United Kingdom
Senior Contributor
34 reviews 34 reviews
7 hotel reviews
Reviews in 20 cities Reviews in 20 cities
14 helpful votes 14 helpful votes
4 of 5 stars Reviewed 16 May 2013

Although I would not consider this to be a true Hilton, it is a nice hotel and the location is great. Nice terrace which is really enjoyable with good weather and you cannot get more central in Amtwerp. The rooms are fine, especially on the HH floor, staff is friendly.. so all in all a good experience. I use this... More

Was this review helpful? Yes
See 5 more reviews by DouweMik for Antwerp
serge_de_wandelaer, General Manager at Hilton Antwerp Hotel, responded to this review
18 May 2013

Dear Douwe Mik, Thank you for staying with us and providing your feedback with is the base to further improve our services. Our hotel has a specific feel as is is located in a reserved building of the middle ages and have to respect the architectural of the time which provides lots of positives however can sometimes come over interesting... More

London, United Kingdom
1 review
5 of 5 stars Reviewed 16 May 2013

The hotel is superbly situated right next to the Cathedral and bang in the center of the lively old town. The reception services meet all expectations and the rooms are very large and solidly furnished in a classic 1st-class hotel style. Breakfast is a treat and with a great view of the morning activities in the bustling square from the... More

Was this review helpful? Yes

Review collected in partnership with Hilton Hotels & Resorts

serge_de_wandelaer, General Manager at Hilton Antwerp Hotel, responded to this review
20 May 2013

Dear Jude C, Thank you for posting your feedback and we were delighted to learn that you enjoyed both our property as well as the services we offer. Please rest assured that these comments will be passed on to all our team members as a recognition of their great performance which keeps guests as yourself pleased and returning to our... More

Oegstgeest, The Netherlands
Top Contributor
63 reviews 63 reviews
29 hotel reviews
Reviews in 35 cities Reviews in 35 cities
35 helpful votes 35 helpful votes
3 of 5 stars Reviewed 12 May 2013

When visiting Antwerp, we mostly stay at the Antwerp Hilton. The location is still great, of course. But we have to be honest, the place getting outdated. A telephone set in the bathroom, but no free wifi in the rooms. Old fashioned interior design. No real experience. Today's people want internet access, every moment, every place, of course! Especially when... More

Was this review helpful? Yes
See 2 more reviews by Theo1965 for Antwerp
serge_de_wandelaer, General Manager at Hilton Antwerp Hotel, responded to this review
18 May 2013

Dear Theo1965, Thank you for your patronage and we look forward to you greet you many more times. Your feedback allows us to continue to strive for an improved product. We are in the process of planning a refurbishment of the main public areas on the whole ground floor, the bar and the restaurant. In regards to the internet you... More

London
Senior Contributor
28 reviews 28 reviews
25 hotel reviews
Reviews in 23 cities Reviews in 23 cities
30 helpful votes 30 helpful votes
5 of 5 stars Reviewed 12 May 2013

We chose and executive room which actually paid off, to buy the breakfast in the hotel with a standard room would have cost more than the executive. Lovely club lounge with all sorts of food and drink all day plus an excellent breakfast made it a very good deal. Staff were helpful and friendly, room was large, quiet and clean.... More

Was this review helpful? Yes
serge_de_wandelaer, General Manager at Hilton Antwerp Hotel, responded to this review
20 May 2013

Dear Judiko, Thank you very much for posting your feedback and we were pleased to learn that you enjoyed both our services as well as our facilities. Your comment in regards to the smell has been noted and will be escalated to our chief engineer for investigation. We look forward to greet you soon back at the Hilton Antwerp and... More

Adelaide, Australia
Senior Reviewer
6 reviews 6 reviews
Reviews in 2 cities Reviews in 2 cities
4 of 5 stars Reviewed 9 May 2013

Location of hotel was excellent (directly on Groenplaats). Large comfortable & quiet room on the 4th floor. The staff I encountered spoke excellent English, were polite & helpful (advised me where I could watch Arsenal v Man Utd. game not on TV in hotel). After not finding a restaurant to my liking, decided to give Hilton's a go... Was given... More

Was this review helpful? Yes
See 2 more reviews by Psych4 for Antwerp
serge_de_wandelaer, General Manager at Hilton Antwerp Hotel, responded to this review
20 May 2013

Dear Psych4, Thank you for posting your comments and we were delighted to read that you enjoyed our facilities and ervices. Your comment has been noted and we will make sure all team members at the front desk will be informed as to further excel with our services. We look forward to greet you again in the future and which... More

Belgium
Contributor
15 reviews 15 reviews
5 hotel reviews
Reviews in 10 cities Reviews in 10 cities
6 helpful votes 6 helpful votes
4 of 5 stars Reviewed 8 May 2013

I have stayed here on a number of occasions and am planning a return trip tomorrow. I hope it lives up to my expectations. The location is excellent and the Executive rooms with use of the executive lounge is very nice also.....

Was this review helpful? Yes
serge_de_wandelaer, General Manager at Hilton Antwerp Hotel, responded to this review
20 May 2013

Dear Irish 1965, We were pleased to read that you enjoyed your stay as well as our services and appreciate your feedback very much. We thank you for your patronage and look forward to greet you soon again at the Hilton Antwerp. Safe travels and till soon. More

 
 
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Additional Information about Hilton Antwerp Hotel

Also Known As:
Hilton International Antwerp
Hilton Antwerp
Antwerp Hilton
Address: Groenplaats 32, Antwerp 2000, Belgium
Phone Number:
Region: Belgium > Flanders > Antwerp Province > Antwerp
Amenities:
Bar/Lounge Business Centre Fitness Centre Pets Allowed Restaurant Room Service Suites Wheelchair access
Hotel Style:
#1 Luxury Hotels in Antwerp
#1 Family Hotels in Antwerp
#2 Business Hotels in Antwerp
#6 Romantic Hotels in Antwerp
Price range (per night): RM528 - 1,112
Hotel Class:4 star (4*)
Official Description (provided by the hotel):
Awarded the 2012 Trip Advisor Certificate of Excellence, the Hilton Antwerp is an elegant hotel housed in an historic building of architectural importance, in the most central, prime location of any hotel in Antwerp, right on the Groenplaats Square. This luxurious hotel is within walking distance of the finest shopping the city has to offer, the best museums are a brief walk away including the fantastic new MAS, nightlife and fine dining all within 5 minutes walk of the hotel. Hotel Facilities include the largest guest rooms in Antwerp with marbled bathrooms (with separate stall showers), Flat Screen TV's, minibar, coffee/tea making facilities, wifi throughout (at a fee), and for those needing that added bit of luxury, the Hilton Antwerp has the only true Executive Floor concept in Antwerp, with a classically elegant lounge and an exclusive outdoor terrace. For meetings and galas, the Hilton Antwerp houses the elegant Belle Epoque Ballroom, the largest hotel ballroom in Belgium along with 11 other flexible and functional meeting rooms. 24 hour rooms service compliments our wonderful Terrace Cafe, Lobby Lounge and Maritime Bar. There is a public Parking Garage with direct lift access to the hotel lobby. ... more   less 
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