Check-in was slower than it should have been, with only one out of three available reception staff helping a line of four guests. I was given a room in an annexe connected to the main building by an underground corridor. My non-smoking room was a good size and the quietness of an annexe room away from the street combined with... More

I did not stay at the hotel, but went to the restaurant with two friends. Two of us took the same salad, and we were both sick the next morning. Plus the salad was supposed to have lobster but had prawns instead (as we discovered it by ourselves). I will not come back.

Stayed there Mar16-19, located close to Metro and European Commision. The breakfast and meals were not bad. However, The rooms small and the bed not very comfortable. The mattresses need to be changed. So does the carpeting. Housekeeping wasn't quite up to it either.

This hotel wants to appear as a design hotel for creative people. However the exhibitions, artwork etc. is just a surface. In fact the hotel is worn out and in pretty bad shape. Firstly, in the evening I could not return to my room as the lock was broken. I had to wait an hour for them to get a... More

The hotel is very well located right at the heart of the European Commission. So, if you have meetings at the Berlaymont building or the Charlemagne, then this is the perfect choice. The basic rooms are of moderate size, clean, good lighting, and functional. However you can see that the carpets and furniture cannot hide their age. I am afraid... More

UNDERGROUND PARKING IS NOT ACCESSIBLE FOR GREATER CARS. OUR ROOM WAS EXECUTIVE: durty curtains that didn't close, durty plain carpet, old used furniture, cold bedcovers, one chocolatebar cost us 3,80 euros !!!. SPA: showers are old and cold water, sauna small and very old and dirty, steamcab didn't work, IR was OK, jacuzzi was dirty, even as the uncleaned surface... More

The best thing with the hotel is the location. The staff in the reception is serviceminded. What I did not like with the hotel was that I had to go to the basement and then have an incredible long walk before finding the elevator to go to the room. The room is O.K. but quite dark. The room was not... More

This hotel is pleasant and corporate due to its position next to the European Commission in Brussels. For us the best thing about it was the fantastic breakfast which really set you up for the day. It's position is a long walk from the centre of Brussels also.

If you're coming to Brussels for work at the EU institutions the Berlaymont is in an undeniably excellent location, just a few minutes walk from Schumann metro station. The staff at reception were friendly and helpful enough, and the breakfast is very good indeed. However, the room I stayed in was rather tired, with threadbare and stained carpets, tatty curtains... More