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Crowne Plaza Hotel Brussels - Le Palace

4.0 of 5
Rue Gineste 3, Brussels 1210, Belgium
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Crowne Plaza Hotel Brussels - Le Palace
Ranked #17 of 210 hotels in Brussels
4.0 of 5 stars 453 Reviews
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453 reviews from our community

What travellers say about this hotel
  • Grand place(16)
  • Train station(9)
  • Very good(8)
  • Friendly and helpful(6)
  • Gare du Nord(5)
  • Free internet(5)
  • Old building(4)
  • High ceilings(3)
  • Public transport(3)
Traveller rating
    166
    195
    63
    23
    6
Only show reviews for Family (42) | Couples (123) | Business (140)
Date Rating
Potters Bar, United Kingdom
Contributor
11 reviews 11 reviews
Reviews in 4 cities Reviews in 4 cities
1 helpful vote 1 helpful vote
5 of 5 stars Reviewed 20 May 2012 NEW

My son and I stayed here Sat/Sun/Mon 12/13/14 May. The room was excellent. Very clean, lots of bathroom space, decent shower, fairly quiet and comfortable. TV reception for us Brits not so good. BBC1 and BBC3 .. mmm... not much choice there! The measure of an organisation is how they respond to problems and that is why I rate them... More

Was this review helpful? Yes
See 2 more reviews by triotravel3 for Brussels
Eric van Dalsum, General Manager at Crowne Plaza Hotel Brussels - Le Palace, responded to this review
21 May 2012

Dear Guest, Thank you for posting such a nice comment on Trip Advisor! I am happy to hear that you have enjoyed your stay, our facilities and the friendliness of our staff! I am proud to work with such great Team Members as Michael and Chang! We all look forward to welcoming you again upon your next visit to Brussels... More

Leeds
Senior Contributor
33 reviews 33 reviews
Reviews in 21 cities Reviews in 21 cities
19 helpful votes 19 helpful votes
4 of 5 stars Reviewed 17 May 2012

I did not encounter any problems here at all although I did not eat nor drink here so can only comment on the accomodation. My room was lovely & despite the downtown location, the noise was minimal. Free internet (other hotels take note please) which is perfect when there is work to do. Room was very clean, nice comfy bed,... More

Was this review helpful? Yes
Eric van Dalsum, General Manager at Crowne Plaza Hotel Brussels - Le Palace, responded to this review
21 May 2012

Dear Guest, Many thanks for your review and it is nice to know that you have enjoyed your stay with us! We look forward to welcoming you again upon your next visit to Brussels and with best regards, Eric van Dalsum-General Manager More

San Diego, California
Senior Reviewer
9 reviews 9 reviews
Reviews in 8 cities Reviews in 8 cities
8 helpful votes 8 helpful votes
4 of 5 stars Reviewed 16 May 2012

We stayed here for three nights in April- May of 2012. Conveniently located hotel. Very nice service. Good value More

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Eric van Dalsum, General Manager at Crowne Plaza Hotel Brussels - Le Palace, responded to this review
21 May 2012

Dear Guest, Thank you for your nice review and I am happy that you were satisfied with your stay. We hope you choose our hotel again upon your next visit to Brussels and with best regards, Eric van Dalsum-General Manager More

LEEDS, WEST YORKSHIRE
Reviewer
3 reviews 3 reviews
Reviews in 3 cities Reviews in 3 cities
3 helpful votes 3 helpful votes
4 of 5 stars Reviewed 16 May 2012

We stayed here for 6 nights in August and had a lovely stay. I booked on line and the price was very reasonable. Due to building work the main entrance could not be used but this was not a problem. We were pleasantly surprised at check in as we were upgraded to a superior room which was great! Added extras... More

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Eric van Dalsum, General Manager at Crowne Plaza Hotel Brussels - Le Palace, responded to this review
21 May 2012

Dear Guest, Many thanks for your review and it is nice to know that you have enjoyed your stay with us! We look forward to welcoming you again upon your next visit to Brussels and with best regards, Eric van Dalsum-General Manager More

Northern England
Top Contributor
55 reviews 55 reviews
Reviews in 27 cities Reviews in 27 cities
32 helpful votes 32 helpful votes
4 of 5 stars Reviewed 16 May 2012

This hotel is about a 5-6 minute walk from the North Station, which means you can use the excellent train service to the airport and other places of interest. It is about a 15 minute walk to the Grand Place, by way of the big indoor shopping mall across the street. The hotel is gracious, in an art deco style,... More

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See 5 more reviews by leisure-traveller44 for Brussels
Eric van Dalsum, General Manager at Crowne Plaza Hotel Brussels - Le Palace, responded to this review
23 May 2012

Dear Guest, Thank you for your review and I am happy that you were satisfied with your stay. I am sorry to hear that you feel service is going down over the weekend because of group business which should not have influenced your experience. I have passed your remarks regarding breakfast to our Restaurant Manager as the fruit and pastry... More

London, United Kingdom
Senior Reviewer
6 reviews 6 reviews
Reviews in 5 cities Reviews in 5 cities
1 helpful vote 1 helpful vote
3 of 5 stars Reviewed 11 May 2012

I've stayed at this hotel multiple times over the past 3 years. - Location: Good - it's near a metro stop and about 5-10 minutes walk from the main square in Brussels (therefore lots of restaurant/bar choices) - Staff: Friendly, helpful - Restaurant: Good, not overpriced - Rooms: Quite large, road noise ca nbe present (depending on the direction your... More

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Eric van Dalsum, General Manager at Crowne Plaza Hotel Brussels - Le Palace, responded to this review
21 May 2012

Dear Guest, Thank you for posting on Trip Advisor. Our hotel was totally renovated during 2004-2006 and we continue to upgrade our rooms including bath rooms year after year, the 1st floor is scheduled for this summer. We offer free unlimited internet access throughout the hotel and we kindly ask you next time you experience problems with your connection to... More

Kochi (Cochin), India
Contributor
17 reviews 17 reviews
Reviews in 12 cities Reviews in 12 cities
7 helpful votes 7 helpful votes
3 of 5 stars Reviewed 7 May 2012

Even though we received an upgrade it is only an ok stay. Breakfast was some what poor not that good. Fruit and bread selection was bad.Only one night stay so I cannot comment the full aspect of the hotel. More

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Eric van Dalsum, General Manager at Crowne Plaza Hotel Brussels - Le Palace, responded to this review
9 May 2012

Dear Guest, Thank you for posting your comments on Trip Advisor. I have passed your remarks regarding breakfast to our Restaurant Manager as the fruit and bread selection is normally very extensive and well appreciated by our guests, please accept my apologies for this. We look forward to welcoming you again upon your next visit to Brussels and with best... More

UK
Top Contributor
64 reviews 64 reviews
Reviews in 24 cities Reviews in 24 cities
16 helpful votes 16 helpful votes
4 of 5 stars Reviewed 5 May 2012

Great place to stay since it's refurbishment - it now reflects it's art deco heritage. Rooms are nicely decorated in th eart deco style, many though only look out onto the room opposite. Beds are comfortable. The heritage rooms retain an old world charm and are larger, are sometimes cold and the floorboards squeak etc. Well equipped gym and small... More

Was this review helpful? Yes
See 2 more reviews by PJT99 for Brussels
Eric van Dalsum, General Manager at Crowne Plaza Hotel Brussels - Le Palace, responded to this review
7 May 2012

Dear Guest, Many thanks for your review and I am happy to read that you enjoyed your stay! We look forward to welcoming you again upon your next visit to Brussels and with best regards, Eric van Dalsum-General Manager More

Gladstone, Michigan
Senior Contributor
28 reviews 28 reviews
Reviews in 15 cities Reviews in 15 cities
18 helpful votes 18 helpful votes
4 of 5 stars Reviewed 4 May 2012

This hotel is located in the perfect location. Close to walk or metro to anything in Brussels. The rooms were decorated very well and were clean. I loved the little built in sofa! :) The bed was NOT the most comfortable and we had a view of the brick building next door, but we didn't come to Brussels to sit... More

Was this review helpful? Yes
See 2 more reviews by HeatherW1989 for Brussels
Eric van Dalsum, General Manager at Crowne Plaza Hotel Brussels - Le Palace, responded to this review
9 May 2012

Dear Heather, Thank you for your review and I am happy that you were satisfied with your stay. Attentive and friendly staff is very important to me and I apologize for the behaviour of our bartenders. I have discussed this with them to ensure this won't happen again. We had indeed a technical problem with our treadmills which was fixed... More

Seattle, Washington
Senior Reviewer
10 reviews 10 reviews
Reviews in 8 cities Reviews in 8 cities
4 helpful votes 4 helpful votes
4 of 5 stars Reviewed 3 May 2012

My wife, daughter and I just came back from a combination business trip/vacation in Brussels. This nice hotel is reasonably priced, clean, quiet, and in a very convenient location (within walking distance of the North Train Station - closest to Airport and subway/metro is even closer than the train station). More

Was this review helpful? Yes
Eric van Dalsum, General Manager at Crowne Plaza Hotel Brussels - Le Palace, responded to this review
7 May 2012

Dear Guest, Many thanks for your review and it is nice to know that you have enjoyed your stay with us! We look forward to welcoming you again upon your next visit to Brussels and with best regards, Eric van Dalsum-General Manager More

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Additional Information about Crowne Plaza Hotel Brussels - Le Palace

  • Crowne Plaza Brussels
  • Crowne Plaza Hotel Brussels
Address: Rue Gineste 3, Brussels 1210, Belgium
Price range (per night):* RM345 - 1,145

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Crowne Plaza Hotel Brussels - Le Palace
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