Our stay was part of a package with Eurostar included and had been allocated room 14. Despite contacting the hotel by email we were disappointed to find this was a cramped and dark small double which, although it had a castle view (limited), it made us want to check out immediately. Although this was clean and adaquate we decided to... More

I selected this hotel because it was offering good value short breaks at the end of February without knowing anything about the topography of Ghent. I was delighted to find that it was very central, close to the castle and river, and that the centre of Ghent is largely pedestrian, except for trams and a few buses. The hotel was... More

This hotel is very well situated near to the picturesque Graslei canalside and almost directly opposite the impressive Gravensteen Castle. Is easy to get to from the train station with the red tram route running from just up the road from the train station to the castle. The hotel itself is quite impressive upon arrival with quite a grand and... More

The Gravensteen is a curious mixture of charm (a collection of old buildings, hence a plethora of levels, up-and-down passages) and disrepair (some of the furniture in my room was quite tacky; creaky, wobbly floors). In general, it was fun. Equally uneven was the breakfast: nice selection (even grilled sausages - except weekends) but shamefully watered-down orange juice. The central... More

I would ahve wished for an extra star between "Average" (3 stars) and "Very good" (4 stars) since this hotel tends in the direction of "Good" but not "Very good". The hotel is located in the old town and within walking distance from everything. The staff is friendly. My room was in the annexe, and it really seemed impossible to... More

The location was very good, but our room needed some renovation urgently: the furniture and walls looked very old. The hair dryer was much more older than I am, and it was out of order. We called the reception to ask, if there is any other one we can use, but they did not have anything available. The bed however... More

This is a pretty average hotel, our pro’s and con’s: PROs - Location in Ghent, just a few meters away from the hart of this great city! - Breakfast buffet. - Clean room. CONs - Noizy! We stayed on the fist floor (room 51) and could hear the people on the streets talk as well as we could enjoy other... More

This hotel is in the perfect position, right at the centre, with loads of good restaurants within a few yards. The amazing House of Elliot is just 10 yards away! Our room (in the annexe) was spacious, quiet and comfortable. However our friend had a single room at a cheaper rate and didn't have a kettle. When she asked she... More

Can't vouch for the main building but we were allocated a room in the annex which was perfectly acceptable. Not luxurious but we wasn't expecting that! The Reception staff were pleasant and helpful. The room was clean and the bed comfortable. It was quite warm but but easily controlled by opening the windows and A/C was available. Good on suite... More