We had a comfortable room looking over the hotel grounds to town, a hill and a bit of sea view. Due to rain, we were unable to make much use of balcony... We were with a group and buffet dinner was included in our arrangements. I found the food to be bland but it was certainly plentiful. Usually a soup,... More

Lovely view from terrace, towards Pico. Some areas of hotel, including carpets, were past their best. Bedroom/bathroom could have been cleaner. However, room was comfortable. Computers for public access weren't working during our stay. Dinners were edible. Good breakfast buffet.

Excellent five nights at this hotel - sea view room with fantastic view across the harbour to Pico. Comfortable well appointed room with own balcony perfect for a sundowner before dinner. Good location and steps take you straight into the centre of Horta. Very good facilities and everywhere clean and well tended. Buffet style breakfast was adequate. No hesitation in... More

Between the first and second sunday in august, Faial celebrates the festival of the sea. Bustle. We stayed in a room with ocean view. View on the marina, ocean and Pico. It is a fantastic hotel. Walls are thick. If you want to, you can eat your breakfast outside, in the sun, magnificent view. The coffee is terrible (nescafé). We... More

Stayed for 4 days during a trip to the Azores in 2012. This resort is very nice, divided into multiple small "house-like" premises with 10-20 rooms each. The resort has two swimming pools, gym and jacuzzi operating during daytime. The room was nice and clean, with A/C and minimar. The bathroom was clean and spacious. The location is great, just... More

Stayed in this hotel for 2 nights last July. The good: - excellent location, within walking distance of everything in Horta - amazing room view with Pico island just in front of us - simply breathtaking! - wonderful staff, alwayswith a smile and ready to help - nice pool with great view The bad: - the hotel is getting old... More

We stayed at the Fayal Hotel in July 2011. Lovely room with balcony overlooking the harbour and bay with Island of Pico beyond. Hotel is a short walk to the ferry terminal - we managed easily even with luggage. Staff were very helpful with advice about excursions. The hotel is centrally located and within easy walking distance of the marina,... More

2008 & 2009 This is an excellent hotel, very comfortable. We did only stay bed and breakfast and occassionally ate in the hotel but found it quite expensive but convenient if you don't want to head down into the town. Swimming Pool was lovely nice viewpoints. The first 2 stays we overlooked pico in a lovely room and the 3rd... More

Our 4-day stay at the Fayal Hotel was enjoyable. We had a nice quiet room with a huge terrace overlooking the harbour and the whole bay as well as Pico Islands. Very attentive service, delicious breakfast buffet. The Fayal Hotel is located close to the ferry and bus terminal as well as within walking distance of a a big supermarket.