The hotel is arranged on three sides of a leafy courtyard, reached via 42 rather daunting steps, which are themselves hidden behind a wall. Our room was on the ground floor at the end of a long vaulted corridor, reflecting the convent this once was. It appeared to be two nun's cells knocked together, also with vaulted ceilings, plain white... More

We've recently stayed at the York House Hotel to celebrate a big birthday with all our family in Lisbon and were really quite disappointed. The hotel is really quite run down and not very tidy at all: The hotel entrance by the road was always smelling of smoke, the stairs that lead to the main building were messy and used... More

York House, Lisbon We usually stay at larger hotels but decided to try out this boutique on the recommendation of a friend. Whenour taxi first pulled up at the door, late at night, we wondered where was the hotel as there was a large, locked gate. We pressed the intercom and immediately was greeted and the door was opened. A... More

Unlike some of the other reviewers, I had no problems at all. Staff was very friendly, breakfast was fine, room was in good condition. Very nice garden. Too bad I didn't have more time to enjoy the place; I'd love to spend time in their reading room. Would definitely stay there again.

We had heard great things about this hotel so we booked it for three nights in October 2012. We booked the best room which is a 2 storey suite with a private terrace looking out to the river. This suite is beautiful but has problems. We thought the smell of mould would dissipate after a day with windows open. It... More

Charming photos and it is lovely, but some of the rooms are dingy and the service is variable. One front desk person was bored and inconvenienced by having to give us directions. Many items in the rooms and bathrooms (lights, towel bar, electric outlets) were not functioning. They also padded the bill so watch carefully. Also, they called a taxi... More

the pros- this is an olde worlde hotel with a magnificent courtyard with a very comfortable sofa (I had my siesta there whilst waiting in the afternoon before leaving), the location is good you can find something open to eat not far from the hotel in the small hours of the night and almost next door is a wonderful brazilian... More

The hotel is set up in a great location. The historic building and the beautiful courtyard are really fabulous. Unfortunately, however, the service is poor and the staff is often grumpy or outright unfriendly. An exception seems to be housekeeping: the rooms were always impeccable in terms of cleanliness. Given the prices the service quality (if services are available at... More

This hotel was alright. Friendly staff at reception, comfortable bed and a very pretty outdoor seating area, where breakfast is served each morning. It is conveniently located between the city centre and the south western area of Belem, where there is a delightful array of museums, art galleries (not to mention the world famous custard tart bakeries). However, it would... More