While this hotel maybe a five star hotel, ourstay was disappointing. First, the hotel is undergoing construction and if you like to hear jackhammers and men walking by your window then you be okay. While they advertise free WiFi, it does not work well or at all except in the lobby. Breakfast is pricey, but nothing special. Of all the... More

We stayed 17-20 May; construction work is ongoing but we asked for a room away from construction noise and we were not bothered. The hotel is in a great location for the sights of Lisbon and directly opposite a metro stop. We had a luxury room which we still found to be quite small, with hardly any natural light and... More

Really impressed by warm welcome and service from staff and very comfortable room with cosy big bed. We had luxury king bed and found our stay at the hotel very relaxing. Very nice bar, again with great service More

Stayed for two nights in May. The location is excellent, easy walking distance to all of the sites in Lisbon. Staff at reception were friendly and very helpful in providing maps and recommendations on where to go in Lisbon. Our superior deluxe room was overlooking the side street which meant we were not disturbed by any street noise or the... More

My second stay in this hotel in 7 months and always a good choice despite works in progress in front of the main entrance.... Not very pleasant when we came but no other choice. Within a short walking distance from the center and bairo alto, this hotel offers all wjat you need for a short city trip except a swimming... More

What else is there to say except this is a great hotel, from the moment you walk into the lobby it's beautifully decorated, a selection of cold juices and waters freely available on a little table by the comfy chairs is a particularly nice touch. The rooms themselves are fantastic as well - spacious, spotlessly clean and beautifully furnished. The... More

Very happy with accomodations and staff. Couldn't ask for more. If there were any questions, the staff answered them as politely as possilbe and were very friendly in their manner. They were very courteous in and out of their work situation. More

Spent six days in Lisbon to celebrate our wedding anniversary. First impression wasn't so bad: We were greeted with complementary chilled champagne and pastry desserts in the room! Ordered room service breakfast nearly every morning and were treated to the most amazing complementary croissants that trumped even the ones I’ve had in France. Room service prices were reasonable (compared to... More

We stayed at the Sofitel for four nights. We found it to be an ideal location for our first trip to Lisbon. The hotel was undergoing some outside refurbishment but this did not effect us.The location is great within easy reach of all we needed to see. The staff were very friendly and helpful. The cost of breakfast is expensive... More