The front desk staff acted unpleasantly and with a bad temper all our stay. We missed basic services such as Air Conditioner and TV most of our stay. Leaving the windows open was very noisy. Not suitable for guests with accesibility limitations.

Great location with good links for transport and on foot access. Friendly enough staff, clean rooms with a basic touch, yet comfortable and all you need for a cheap and short stay. Get a balcony view to overlook the square; any noise from the square wasn't heard especially with double glazed windows. Didn't interact much with the staff since we... More

Location is great as it is close to major spots, bus to the Maritime statue and train station to Sintra. Staff were very friendly and helpful and speaks good English. They offered good advice in taking transport, food and where to see and visit. Also they could help booking local tours for us. The rooms are clean and tidy and... More

Nice room in a bit of a strange building. But we had a great view over the square and were literally around the corner from the Rossio metro station and a busy taxi stand. Right in the middle of it all. Good windows limited the street noise.

The title says it all, this small hotel, has a great location, just a street away from stairs going up to Bairro Alto. Indeed it is situated in a smaller alley, that can be maybe dangerous at times, but we never had any problems or felt unsafe. It is at the corner, almost, of that little street with another bigger... More

Very nice place, close to the castle and to Augusta Street. The Sightseening Bus stops in front of the hotel. Very clean inside, with a nice hot shower. The room was a little too small... There are a lot of restaurants close to the hotel.

Yes our room was up 96 steps (4th floor). Yes we had to open the balcony door to let the air - and plaza noise - in. However the door was double glazed and sound-proofed the room when shut. And there's nothing wrong with exercise! Bit tricky to find, I'm a novice, take a google map. Standing in the plaza... More

We stayed here for 2 nights in April and I was very impressed, the room was clean and adequate, we had a private bathroom. The reception staff were excellent, advising us on where to catch trams to see the sights of Lisbon. A small kitchenette is available for use by guests and we microwaved porridge to have for breakast before... More

Mostly pluses here: -location is soooo central...we were on 4th floor facing figuera square (our small balcony was a nice touch but only a few rooms have one) -staff at reception were mostly helpful...the white woman with freckles was very nice/helpful while the black girl had abit of an attitude at times. -room was clean -cheap beer available at reception... More