Just returned from 3 night stay at this wonderful hotel. Location was perfect, could walk everywhere but need trainers as cobbled pavements lethal especially if it rains. Buffet breakfast delicious and plenty of it. Only criticism is eating in the lounge on low tables and sofas, nice idea but not practical. Staff attentive and friendly with good English. Rooms spacious... More

Will agree with other reviewers that the staff is very friendly, helpful. The room was immaculate....loved the spacious bathroom. Furnishings are minimal but kept with the style of the hotel. Location is excellent. Ask for a room on a higher floor facing the main boulevard and you will look out on the trees. French doors can be opened for fresh... More

At the end of the day what really distinguishes one hotel from another is the staff - and at the Hermitage Av Liberdada in Lisbon they could not have been more friendly or helpful (and they spoke really good English which I'm afraid is important for us). Add to that a really good location - close but not too close... More

This hotel is modern and stylish yet totally unpretentious. The staff are all extremely helpful and friendly. The atmosphere is relaxed. The rooms are spacious, clean and well-equipped. The buffet breakfast is much better than you would expect in such a relatively small hotel. The location is ideal, being very central but fairly tranquil (excellent sound insulation from the windows).... More

My wife and I just recently stayed at this hotel. Overall service at this hotel was quite good. But two subsequent incidences of identity theft makes us highly suspicous of employees/affiliates at this hotel. 1. Three days after we paid our hotel bill with our Visa card we noticed two separate fraudulent charges to a Rail-line and Airline on the... More

A friend and I stayed at this wonderful hotel for three nights last weekend and it surely has to be one of the best hotels in Lisbon. Firstly the staff couldn't have been more polite and helpful and the location is so central. Gorgeous varieties of tea at the tea bar and port available all day should you wish! The... More

We stayed here for one night in April before boarding our Windstar Cruise the next day and we quickly wished we'd had more time at this beautiful hotel - and in the charming city of Lisbon. Upon arrival the staff quickly checked us in and informed us that there was "good news" and we were upgraded to a large room... More

we enjoyed our 8 days in this nice hotel. the staff was great! always friendly, recommending us great restaurants, were interested and always smiling. breakfast was in the lobby, needs getting used to it... but very near the centre. clean and nice rooms. unfortunately the church was near our room, and even as a catholic I am not used to... More

Well located, nice rooms, friendly staff (by Portuguese standards!). But the combined reception/breakfast/lounge area lacked atmosphere. More