My daughter and I spent quite a few nights in this lovely hotel. Our trip to Portugal was broken up so that we started and ended in Lisbon, staying at this hotel both times. The staff were very accommodating so we immediately felt at home. The first room was on the 5th floor, small but nice. The second room was... More

This hotel had a lot of character, part of a very attractive tree-lined street in Lisbon. The rooms were decorated to quite a good standard whilst maintaining the character of the building. The main thing for me was that the staff were extremely friendly & helpful. They all spoke very good English. The foyer doubled up as breakfast lounge &... More

You will be pleased with every moment at this hotel, from the moment you enter. Complimentary tea station, and complimentary wine and port in the evenings. A lovely first floor is well lit (not too bright not too dark) and filled with many, many seats and couches. Rooms are huge, well lit, floor to ceiling windows. Tons of closet space,... More

This is a wonderful hotel withing walking distance of many popular sites in Lisbon, but also close to all public transport options - metro, bus, train, tourist hop-on-hop-off buses, and even a funicular. The hotel itself is unprepossessing from the outside, but inside it is luxurious and full of character. The staff are absolutely wonderful - very friendly and helpful,... More

This hotel is very well located, has very nice rooms and the staff is very friendly and attentive. The room was very cozy and pleasant. It has a small indoor that allows you to relax at the end of a long day visiting Lisbon.

What a lovely hotel, we arrived early Friday morning(09:45) and they apologized as our room wasn't ready for us, offered us a complementary breakfast, use of a room if we wanted to change and kept our luggage until we could check in, a great start. I had requested a room not too near the lifts and also with the large... More

Spent 4 night here in April in a superior room. Despite a slight hiccup on check-in, this is a wonderful hotel that feels cosy yet very modern. The rooms are very good alongside the service and staff. Choice of teas with biscuits or ruby port or desert wine every evening. The breakfast area is nice, sit near the free tea... More

Had a very nice stay at The Heritage Av Liberdade. First of all, we could not have asked for a better location, Avenida Liberdade is the most upscale street in Lisbon but it didn't feel touristy at all. And what makes it even better is that it is so easy to walk everywhere from here. We walked to Bairro Alto,... More

I've been there twice since November 2012. I also tried other hotels (including hotels of the same group). Heritage is really the best and location is wonderfull. Close to all parts of Lisboa, easy to reach by foot, subway, buses..etc. Hotel is really nice.