We stayed for just 2 nights and the Pestana Promenade prior to commencing a week at my timeshare but wanted an extra couple of days. I can only praise this hotel, the staff were very helpful, nothing too much trouble, hotel immaculate and just loved the decor in the corridors and rooms. Our room was close to the Beauty Spa,... More

We have just returned from a week at this beautiful hotel, the setting is stunning, and the amenities are brilliant. The staff are helpful and always got time for you, especially the Restaurant manager Jose who could nt do enough for us. We were on half board, the breakfasts were plentiful with loads of choices, and the evening meal was... More

Originally reviewed this place back in 2009 shortly after it opened. Looking around the fabric of the hotel has been maintained to a good standard and everything still looks fairly fresh. Lifts are still a bone of contention although they have at least installed up and down buttons in place of the single ones previously so you know in which... More

Hotel is a recent addition to the Pestana empire. The gardens are now maturing nicely, there are 4 pools which is rather over the top, plus a jacuzzi, it would have been better with more garden space to relax in. The restaraunt has plastic seating which after some time becomes rather uncomfortable. Interesting seating elsewhere in the Hotel grounds. Poolside... More

What more can I say that others haven't already said, Pestana Promenade was the best, lovely helpful staff, views to die for, great swimming pool and whirlpool, great shower, hairdryer, and comfortable bed. Madeira was also lovely, never had a bad meal, from many restaurants within walking distance, Also good tour booked through the hotel, the east and west island... More

The absolute best hotel i have been a guest at. The staff and service is awsome. The rooms are gorgeous and the view from the hotel is magnific. I have nothing bad at all to say about the hotel. More

We have just returned from our 4th trip to Madeira and our first at the Pestana Promenade. Having thoroughly researched through Tripadvisor, lets just say on our return to Funchal we will certainly not be looking elsewhere but this hotel. Everything we expected and so much more. Perfect location. 5 Min walk into the heart of the Lido area but... More

This was our third visit to Pestana Promenade. Superb Hotel, excellent accommodation, friendly and very helpful staff with great freshly served food. We like a holiday to look forward in the late winter early spring and we have found something special at Pestana Promenade where we can relax doing what we want to do when we want to do it.... More

This hotel looks excellent from the outside and in the pool area. Staff are friendly and helpful when asked for assistance. Views from the sea facing rooms are lovely. The room cost value is good for the quality. The breakfast is adequate but not great. There are no extras in the room such as tea and coffee supplies, robes, wine... More