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Reid's Palace by Orient-Express

5.0 of 5
Estrada Monumental 139, Funchal, Madeira 9000-098, Portugal
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Reid's Palace by Orient-Express
Ranked #2 of 92 hotels in Funchal
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371 reviews from our community

Traveller rating
    323
    34
    8
    3
    3
See reviews for
Families
79
 
Couples
240
 
Solo
13
 
Business
11
 
Rating summary
  • Sleep Quality
    5 of 5 stars
  • Location
    5 of 5 stars
  • Rooms
    4.5 of 5 stars
  • Service
    5 of 5 stars
  • Value
    4.5 of 5 stars
  • Cleanliness
    5 of 5 stars
Date Rating
merchtem
Senior Reviewer
6 reviews 6 reviews
Reviews in 5 cities Reviews in 5 cities
5 helpful votes 5 helpful votes
5 of 5 stars Reviewed 19 May 2013 NEW

We did book a week at the Reid's Palace .in Funchal last week of April. The hotel is nicely situated on a cliff at a 10 minutes walk from Funchal city center, in a spectacular garden due to the special climate of Madeira . The hotel itself is of the old palace style , a bit old-fashioned with antique furniture... More

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London, United Kingdom
Senior Contributor
38 reviews 38 reviews
19 hotel reviews
Reviews in 25 cities Reviews in 25 cities
33 helpful votes 33 helpful votes
5 of 5 stars Reviewed 12 May 2013 via mobile

We thought a lot about staying at the Reid's -firstly because of our 4-months old daughter, secondly because it is so very expensive, thirdly because the hotel's faded glory and service might not be worth it's price... We didn't need to be worried: this is a spot on old style/ old class luxury hotel with dedicated, very friendly and helpful... More

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Bury St Edmunds, United Kingdom
Senior Reviewer
9 reviews 9 reviews
3 hotel reviews
Reviews in 3 cities Reviews in 3 cities
5 helpful votes 5 helpful votes
5 of 5 stars Reviewed 11 May 2013

We were not hotel residents but attended the dinner dance at Reid's as a treat to finish off our holiday in Madeira. Can't fault it. Great fizz, appetisers, meal, band, ambience, service. My partner had not taken a tie on holiday so the charming Hotel Manager selected the perfect one for him. A truly special evening was topped off by... More

Was this review helpful? Yes 1
See 6 more reviews by LindyBlake for Funchal
Kingsville, Canada
Top Contributor
62 reviews 62 reviews
16 hotel reviews
Reviews in 29 cities Reviews in 29 cities
20 helpful votes 20 helpful votes
5 of 5 stars Reviewed 7 May 2013

Very professional and helpful staff, pool great with wonderful view of the ocean, close to the city centre and even though semi formal attire is required for the dining room, it is worth it to enjoy the food and Brisa do Mar restaurant on the cliff is amazing

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dallas, tx
Reviewer
5 reviews 5 reviews
5 hotel reviews
Reviews in 5 cities Reviews in 5 cities
10 helpful votes 10 helpful votes
4 of 5 stars Reviewed 6 May 2013

My husband and I are in our early 30s so probably my fault for booking a trip to an island that caters to a much older crowd without researching it. Still, the hotel looked amazing on the edge of the cliff, so I booked it. Quick rundown: Pros 1. Views of the ocean 2. Service when we checked in- got... More

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Leeds, UK
Senior Contributor
43 reviews 43 reviews
29 hotel reviews
Reviews in 28 cities Reviews in 28 cities
55 helpful votes 55 helpful votes
5 of 5 stars Reviewed 27 April 2013

This really is an old-style luxury hotel with none of the stuffiness you might find in similar ones. Every member of staff we met was friendly and helpful. The pool area has a wonderful outlook over the sea. We didn't pay for an upgrade, just opting for the standard 'Charming' room. We were given 728, which is certainly not large... More

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See 5 more reviews by Holleeds for Funchal
Haynes
Senior Reviewer
6 reviews 6 reviews
3 hotel reviews
Reviews in 5 cities Reviews in 5 cities
2 helpful votes 2 helpful votes
5 of 5 stars Reviewed 26 April 2013

We go to Reids every July for 14 nights, and have the same room. Everything is just right. The staff are freindly & helpful. The main dining room (jacket required) is magnificent. The open air restaurant Brisa do Mar is on a high cliff overlooking the Atlanic, Funchal Bay and fantastic sights of Funchal. The breakfast in the Garden Room... More

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Oslo, Norway
Top Contributor
62 reviews 62 reviews
13 hotel reviews
Reviews in 28 cities Reviews in 28 cities
27 helpful votes 27 helpful votes
5 of 5 stars Reviewed 23 April 2013

We stayed nearby at The Cliff Bay (regrettably...). One cannot help notice the immediate difference in the standard of service at Reid´s as opposed to most other places in Funchal. Let´s start with the bar: everyone is extremely and genuinely polished, yet warm and welcoming. This was true of the both the dashing bartender who made us killer cocktail after... More

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See 4 more reviews by Volkolas for Funchal
Burnley
Senior Reviewer
6 reviews 6 reviews
Reviews in 4 cities Reviews in 4 cities
2 helpful votes 2 helpful votes
5 of 5 stars Reviewed 23 April 2013

I brought my 86 year old Father here for a week at Easter. The hotel itself and the gardens are beautiful and elegant (without being stuffy), but it is the staff and service that make the hotel really exceptional. Nothing was too much trouble and we were made to feel very valued. Our room was beautiful, had a large terrace... More

Was this review helpful? Yes 1
Cambridge, United Kingdom
Contributor
11 reviews 11 reviews
5 hotel reviews
Reviews in 6 cities Reviews in 6 cities
3 helpful votes 3 helpful votes
5 of 5 stars Reviewed 20 April 2013

Reids Palace is understated luxury. Excellent service with a friendly face. We went here to celebrate our first wedding anniversary and what a treat. The hotel is full of little treasures: old photographs of the hotel from a bygone age and of famous visitors. Our (Superior) room was huge and well appointed and our balcony looked out over the lights... More

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See 4 more reviews by Peter S for Funchal
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Additional Information about Reid's Palace by Orient-Express

Also Known As:
Reid`s Palace By Orient-Express Hotel
Reid`s Palace By Orient-Express Hotel Funchal
Reids Palace Funchal
Reids Palace Hotel Funchal
Reids Palace Hotel
Reid's Palace By Orient-Express Funchal, Madeira, Portugal
Address: Estrada Monumental 139, Funchal, Madeira 9000-098, Portugal
Phone Number:
Region: Portugal > Madeira Islands > Madeira > Funchal
Amenities:
Beach Business Centre Fitness Centre Free High-Speed Internet Free Parking Pets Allowed Restaurant Room Service Suites Swimming Pool Wheelchair access
Hotel Style:
#1 On the Beach Hotels in Funchal
#2 Luxury Hotels in Funchal
#3 Romantic Hotels in Funchal
#4 Family Hotels in Funchal
#7 Business Hotels in Funchal
Price range (per night): RM1,044 - 1,670
Hotel Class:5 star (5*)
Official Description (provided by the hotel):
Set on cliff tops overlooking the Bay of Funchal and the Atlantic Ocean, this legendary hotel has, for over a century, been a standard-bearer for excellence. The hotel is located on 10 acres of subtropical gardens, boasts enviable access to the sea and is within walking distance of Funchal's shops, restaurants and night-life. With its reputation for excellence and discreet service, Reid's Palace is the ideal place at which to relax and be pampered. ... more   less 
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Reid's Palace by Orient-Express
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