We thought a lot about staying at the Reid's -firstly because of our 4-months old daughter, secondly because it is so very expensive, thirdly because the hotel's faded glory and service might not be worth it's price... We didn't need to be worried: this is a spot on old style/ old class luxury hotel with dedicated, very friendly and helpful... More

We were not hotel residents but attended the dinner dance at Reid's as a treat to finish off our holiday in Madeira. Can't fault it. Great fizz, appetisers, meal, band, ambience, service. My partner had not taken a tie on holiday so the charming Hotel Manager selected the perfect one for him. A truly special evening was topped off by... More

Very professional and helpful staff, pool great with wonderful view of the ocean, close to the city centre and even though semi formal attire is required for the dining room, it is worth it to enjoy the food and Brisa do Mar restaurant on the cliff is amazing

My husband and I are in our early 30s so probably my fault for booking a trip to an island that caters to a much older crowd without researching it. Still, the hotel looked amazing on the edge of the cliff, so I booked it. Quick rundown: Pros 1. Views of the ocean 2. Service when we checked in- got... More

This really is an old-style luxury hotel with none of the stuffiness you might find in similar ones. Every member of staff we met was friendly and helpful. The pool area has a wonderful outlook over the sea. We didn't pay for an upgrade, just opting for the standard 'Charming' room. We were given 728, which is certainly not large... More

We go to Reids every July for 14 nights, and have the same room. Everything is just right. The staff are freindly & helpful. The main dining room (jacket required) is magnificent. The open air restaurant Brisa do Mar is on a high cliff overlooking the Atlanic, Funchal Bay and fantastic sights of Funchal. The breakfast in the Garden Room... More

We stayed nearby at The Cliff Bay (regrettably...). One cannot help notice the immediate difference in the standard of service at Reid´s as opposed to most other places in Funchal. Let´s start with the bar: everyone is extremely and genuinely polished, yet warm and welcoming. This was true of the both the dashing bartender who made us killer cocktail after... More

I brought my 86 year old Father here for a week at Easter. The hotel itself and the gardens are beautiful and elegant (without being stuffy), but it is the staff and service that make the hotel really exceptional. Nothing was too much trouble and we were made to feel very valued. Our room was beautiful, had a large terrace... More

Reids Palace is understated luxury. Excellent service with a friendly face. We went here to celebrate our first wedding anniversary and what a treat. The hotel is full of little treasures: old photographs of the hotel from a bygone age and of famous visitors. Our (Superior) room was huge and well appointed and our balcony looked out over the lights... More