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Reid's Palace by Orient-Express

5.0 of 5
Estrada Monumental 139, Funchal, Madeira 9000-098, Portugal
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Reid's Palace by Orient-Express
Ranked #5 of 93 hotels in Funchal
5.0 of 5 stars 279 Reviews
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279 reviews from our community

What travellers say about this hotel
  • Afternoon tea(7)
  • Pool area(6)
  • Very good(6)
  • Charming rooms(4)
  • Orient Express(4)
  • Pillow menu(3)
  • Great Hotel(3)
  • Old part(3)
  • Taxi driver(3)
Traveller rating
    244
    22
    7
    3
    3
Only show reviews for Family (55) | Couples (184) | Business (9)
Date Rating
bristol
Contributor
11 reviews 11 reviews
Reviews in 8 cities Reviews in 8 cities
21 helpful votes 21 helpful votes
5 of 5 stars Reviewed 3 May 2012
4
people found this review helpful

The day before we came home we called in and had afternoon tea on the terrace. A lovely experience followed by a walk around the gardens. The perfect way to end a great holiday More

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See 3 more reviews by thornbury for Funchal
Ipswich, United Kingdom
Contributor
13 reviews 13 reviews
Reviews in 3 cities Reviews in 3 cities
12 helpful votes 12 helpful votes
5 of 5 stars Reviewed 2 May 2012
2
people found this review helpful

Reid's is a hotel already at the top of its game, but on the last visit we thought that there had been yet further improvement from an establishment that was already very hard to fault. One of the keys to the excellent experience at Reid's seems to be that the management and staff are constantly considering how to enhance all... More

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See 5 more reviews by TheHusseys for Funchal
ExperienceManager, Manager at Reid's Palace by Orient-Express, responded to this review
6 May 2012

Dear guest, Many thanks for your kind comments on our service and level of hospitality. It is really our motto, to always strive for more and better, respecting the tradition, but never sitting on laurels of the past. Your words will be shared with the team and will incentive us further. We all look forward to your next visit at... More

Richmond, VA
Senior Reviewer
8 reviews 8 reviews
Reviews in 2 cities Reviews in 2 cities
4 helpful votes 4 helpful votes
5 of 5 stars Reviewed 23 April 2012
2
people found this review helpful

We had a delightful lunch at the pool restuarant. The restuarant is beautifully decorated and the view over the p[ool is stunning. More

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West Midlands
Senior Reviewer
7 reviews 7 reviews
Reviews in 7 cities Reviews in 7 cities
8 helpful votes 8 helpful votes
5 of 5 stars Reviewed 20 April 2012
3
people found this review helpful

Me and my other half stayed here for a long weekend, and I can honestly say I've never stayed anywhere like it - and I've travelled a lot! Yes, it's an old hotel and there are a few bits that need updating, but that's all forgotten when you start to explore the hotel. This is proper old school luxury -... More

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Senior Reviewer
9 reviews 9 reviews
Reviews in 7 cities Reviews in 7 cities
9 helpful votes 9 helpful votes
4 of 5 stars Reviewed 6 April 2012
5
people found this review helpful

An old grand lady getting old and loosing its glamour of the old days. Tourists of all over the world (with and without taste and manners) are now populating this gem of a lost century. Nevertheless the Reid's seems still to be the first address of Funchal - if you are lucky to get an old nice room to the... More

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ExperienceManager, Manager at Reid's Palace by Orient-Express, responded to this review
9 April 2012

Dear Guest, Many thanks for your contribution and honest feedback, which is much appreciated. Definitely the grand dame of the Atlantic Ocean, keeping its charm and character. A good example would be the tea lounge that was recently refurbished, being refreshed, but keeping the soul of it, and making the wringles even nicer. Also all the investment made year on... More

Hahnstätten
Contributor
11 reviews 11 reviews
Reviews in 6 cities Reviews in 6 cities
6 helpful votes 6 helpful votes
5 of 5 stars Reviewed 6 April 2012
2
people found this review helpful

Visited Reid's Palace for a wedding. Beautiful Hotel and stunning view from the garden area. Everything was well organized. The food was great. More

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Surrey UK
Senior Contributor
30 reviews 30 reviews
Reviews in 13 cities Reviews in 13 cities
18 helpful votes 18 helpful votes
5 of 5 stars Reviewed 26 March 2012
5
people found this review helpful

Reids Palace is the ultimate in warm , human, efficiency. You will find no Phillipe Stark designer wear. It is not cool or trendy. Although the public rooms are beautifully maintained, they have probably changed little in appearance in decades. But from the moment that you walk through the door you are embraced by friendly and helpful and polite professionalism.... More

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ExperienceManager, Manager at Reid's Palace by Orient-Express, responded to this review
1 April 2012

Dear Guest, Really appreciate your feedback and I am glad to read that you have enjoyed our hospitality, facilities and services. Your kind comment will serve as an incentive and make the team strive for more and better. Once again many thanks and look forward to welcome you back at the pearl of the Atlantic. Best regards from the island... More

Isle of Wight, United Kingdom
2 reviews
Reviews in 2 cities Reviews in 2 cities
3 helpful votes 3 helpful votes
5 of 5 stars Reviewed 22 March 2012
3
people found this review helpful

Just returned from our first visit to Reid’s Palace Hotel Madeira, it far exceeded our expectations. The room was lovely full of character with great views of the Atlantic & Funchal. The food for both breakfast & evening dinner lived up to Reid’s five star rating. I doubt a finer hotel for all round excellence would be found!!! More

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Farnborough, United Kingdom
Reviewer
5 reviews 5 reviews
Reviews in 3 cities Reviews in 3 cities
4 helpful votes 4 helpful votes
5 of 5 stars Reviewed 12 March 2012
3
people found this review helpful

Did not stay at Reids but went for dinner, cannot recommend enough, stunning views, amazing service, gorgeous food, and not too expensive ! 10/10 More

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See 2 more reviews by Matt33333 for Funchal
Cheltenham
2 reviews
5 helpful votes 5 helpful votes
5 of 5 stars Reviewed 7 March 2012
3
people found this review helpful

My wife and I have just returned from the most perfect and memorable holiday at Reids. Without asking, our room was upgraded to the room we had on our last visit, overlooking the semi-tropical gardens and the Atlantic Ocean. As we were celebrating an anniversary, we were welcomed by a stupendous vase of flowers and champagne in our room, as... More

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Additional Information about Reid's Palace by Orient-Express

  • Reids Palace Funchal
  • Reids Palace Hotel Funchal
  • Reids Palace Hotel
Address: Estrada Monumental 139, Funchal, Madeira 9000-098, Portugal
Price range (per night):* RM1,051 - 9,800

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Reid's Palace by Orient-Express
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