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All 93 Funchal hotels »

Pestana Casino Park Hotel

5.0 of 5
Rua Imperatriz D. Amelia 55 | Quinta da Vigia, Funchal, Madeira 9004-513, Portugal
Hotel amenities
Pestana Casino Park Hotel
Ranked #30 of 93 hotels in Funchal
4.5 of 5 stars 614 Reviews
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614 reviews from our community

What travellers say about this hotel
  • Very good(35)
  • Half board(19)
  • Pool area(19)
  • Friendly and helpful(13)
  • Short walk(11)
  • Sea view(11)
  • Cable car(11)
  • Evening meals(9)
  • Great location(8)
  • Buffet breakfast(7)
Traveller rating
    315
    194
    71
    29
    5
Only show reviews for Family (69) | Couples (409) | Business (19)
Date Rating
Sheffield
1 review
2 helpful votes 2 helpful votes
4 of 5 stars Reviewed 15 May 2012
2
people found this review helpful

Second visit to the casino park despite requesting a quiet room were told the hotel was full and there were no quiet rooms available, however to give them their due we were offered a suite on a higher floor and different side of the hotel, we asked if there was the possibility of moving to another hotel in the group... More

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Ricardo Leal, Manager at Pestana Casino Park Hotel, responded to this review
17 May 2012

Dear Guest , Thank you very much for your comments. The fact you have enjoyed your stay with us and took the time to gives feedback it’s the best award we can get and that’s what makes work even harder to meet all our guests’ expectations! Thank you! We now look forward to the pleasure of meeting you back soon.... More

manchester
Senior Reviewer
10 reviews 10 reviews
Reviews in 5 cities Reviews in 5 cities
9 helpful votes 9 helpful votes
4 of 5 stars Reviewed 8 May 2012
4
people found this review helpful

Just got back from Casino park. Stayed there in 2006, and since then it has been refurbished. The hotel has been modernised, but something is still missing. The staff are great, very friendly and helpful, the breakfast area is very nice. I think it is when you compare the hotel to the other more modern hotels in the nearby Lido... More

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Staffs Moorlands
Reviewer
4 reviews 4 reviews
3 helpful votes 3 helpful votes
2 of 5 stars Reviewed 7 May 2012
1
person found this review helpful

Sadly this hotel seems to have deteriorated markedly. Loutish behaviour of guests.Very noisy through night and in the restaurant. Indolent and arrogant junior management. Not what one would expect from a five star hotel. Does this hotel still warrant a five star rating ?. More

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See 3 more reviews by MadeiraFan1795 for Funchal
Dalila Rodrigues, Manager at Pestana Casino Park Hotel, responded to this review
8 May 2012

Dear guest, Thank you very much for sharing your opinon about our hotel with other people. We took note of all your constructive comments about our services, faciliteis and staff. We sincerely regret we did not meet your expectations in some aspects. Should you give us another opportunity to show you our high standards of services, where no efforts will... More

Senior Reviewer
7 reviews 7 reviews
Reviews in 3 cities Reviews in 3 cities
9 helpful votes 9 helpful votes
4 of 5 stars Reviewed 6 May 2012
2
people found this review helpful

The Pestana Casino was designed by Architect Oscar Niemayer, and is to my mind a wonderfully designed hotel. Unfortunately it is a bit tired round the edges, however that doesn't take away from the lovely bright breakfast room and the stylised bar areas. We were given a room on the 3rd floor, which we assume has yet to be refurbed!... More

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See 4 more reviews by sksieski for Funchal
Dalila Rodrigues, Manager at Pestana Casino Park Hotel, responded to this review
8 May 2012

Dear Trip Advisor Reviewer, Thank you very much for your feedback. Your constructive comments have already been shared with our management team and we promise to focus on improving them. We hope to have the opportunity to welcome you back very soon, where no efforts will be spared to make your stay a most enjoyable and memorable one. Kind regards... More

Senior Reviewer
7 reviews 7 reviews
Reviews in 4 cities Reviews in 4 cities
7 helpful votes 7 helpful votes
5 of 5 stars Reviewed 30 April 2012
3
people found this review helpful

I've never been a huge fan of modern architecture and was nearly put off when I saw what looked like a concrete monstrosity from the outside. However, inside it is the most imaginative and creative use of space. Every part of the hotel is a dream and will not disappoint you. The bedroom was spacious and well appointed and the... More

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See 2 more reviews by Ketzl for Funchal
England
Contributor
14 reviews 14 reviews
Reviews in 5 cities Reviews in 5 cities
9 helpful votes 9 helpful votes
3 of 5 stars Reviewed 26 April 2012
3
people found this review helpful

We have just returned from a weeks stay at the Casino Park, having planned the trip to coincide with the annual flower festival. If you like flowers and plenty of colour this is a great week to visit Madeira. This quite a difficult review to write as I am sure many will have been very happy with their stay at... More

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See 9 more reviews by Fire37 for Funchal
Dalila Rodrigues, Manager at Pestana Casino Park Hotel, responded to this review
27 April 2012

Dear Pestana Casino Park guest, Thank you very much for your contructive comments. The fact you have enjoyed your stay with us and took the time to give feedback it’s the best award we can get. Our main objective is to achieve all our guests’ satisfaction and we promise to focus on that! We look forward to have another opportunity... More

St Helier
1 review
3 helpful votes 3 helpful votes
5 of 5 stars Reviewed 25 April 2012
3
people found this review helpful

We loved our recent 10 day holiday at the Casino Park- it had everything we require for a relaxing break such as indoor and outdoor swimming pools, tennis courts, musical entertainment at night but what was most impressive was the friendliness of the staff. The Public Relations lady, Dalilah acted upon requests immediately (we had our tv replaced on the... More

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Dalila Rodrigues, Manager at Pestana Casino Park Hotel, responded to this review
26 April 2012

Dear Tripadvisor Reviewer, Thank you very much for your comments. The fact that you have enjoyed your stay with us and took the time to give your feedback it’s the best award we can get and that’s what makes work even harder to meet all our guests’ expectations! Your nice comments about the service of our Public Relations Dalila Rodrigues... More

London, United Kingdom
Reviewer
5 reviews 5 reviews
Reviews in 4 cities Reviews in 4 cities
5 helpful votes 5 helpful votes
5 of 5 stars Reviewed 24 April 2012
2
people found this review helpful

Just return from a 7 night stay at the Casino Park. Great hotel in a convenient location, just a few minutes walk from Funchal. Comfortable room. Would recommend a junior suite with living area, large bathroom with seperate shower, overlooking the harbour. Friendly, professional staff who respond quickly to any requests or questions you may have. A special "Thank You"... More

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Oslo, Norway
Senior Reviewer
7 reviews 7 reviews
Reviews in 3 cities Reviews in 3 cities
4 helpful votes 4 helpful votes
4 of 5 stars Reviewed 23 April 2012
2
people found this review helpful

Loved the hotel with its 70`s Columbo look. We were there in Feburary so the place had a lovely relaxed atmosphere. Swimming pool was great for the kids and outside they had football, basketball, table tennis plus a play area for the small ones. The breakfast was amazing with free champagne and a cake table (at breakfast!) to die for.... More

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See 2 more reviews by visitorNorway for Funchal
North-Norway
Senior Reviewer
6 reviews 6 reviews
Reviews in 5 cities Reviews in 5 cities
3 helpful votes 3 helpful votes
4 of 5 stars Reviewed 23 April 2012
2
people found this review helpful

A clean and a big hotel. The rooms were very comfortable. The breakfast were excellent. But the restaurants at the hotel was expencive and the food there was not the best. But there were fine restaurants close to the hotel. The furnitures at the balcony were old and should have been replaced. More

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Additional Information about Pestana Casino Park Hotel

  • Pestana Hotel Park
Address: Rua Imperatriz D. Amelia 55 | Quinta da Vigia, Funchal, Madeira 9004-513, Portugal
Price range (per night):* RM442 - 1,895

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