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Porto Palacio Hotel

5.0 of 5
Av Boavista 1269, Porto 4100-130, Portugal
Hotel amenities
Porto Palacio Hotel
Ranked #10 of 90 hotels in Porto
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161 reviews from our community

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Traveller rating
    93
    50
    12
    3
    3
Date Rating
Scotland
Contributor
18 reviews 18 reviews
10 hotel reviews
Reviews in 10 cities Reviews in 10 cities
11 helpful votes 11 helpful votes
3 of 5 stars Reviewed 18 May 2013 NEW

Typical city centre hotel located on the outskirts of the city.Only interested in taking your money with as little effort as possible on their part. Apart from the actual bedroom everything is an additional excessive cost (e.g.20 euros to use the swimming pool). Room comfortable but very dusty.

Was this review helpful? Yes 1
PPHOTEL, Gerente geral at Porto Palacio Hotel, responded to this review
20 May 2013

Dear Guest, Thank you for having selected Porto Palácio Congress Hotel & Spa for your recent stay in Porto city. We are sorry we haven’t been able to meet all your expectations but we appreciatte your feed-back, a most valuable contribution to continuously improve the quality of our services. We are pleased to inform that the hotel has two different... More

Cambridge ON
Top Contributor
51 reviews 51 reviews
22 hotel reviews
Reviews in 23 cities Reviews in 23 cities
89 helpful votes 89 helpful votes
4 of 5 stars Reviewed 15 May 2013 NEW

Once you navigate your way indoors, the hotel is very modern and welcoming. Unfortunately it is tucked up in behind a store and you can miss it if you're not certain where you're going. The rooms are a little small but adequate. They do not offer North American outlets so be sure to bring along your adaptor. The breakfast restaurant... More

Was this review helpful? Yes 1
PPHOTEL, Gerente geral at Porto Palacio Hotel, responded to this review
20 May 2013

Dear Sir/Madam, Thank you for the time taken to post your feedback on Tripadvisor. We are pleased to know that you have enjoyed Porto Palácio Congress Hotel & SPA and we do appreciate your kind words especially regarding our unique VIP Lounge. Your comments are of a great value to us and will contribute to improve our overall services and... More

UK
Top Contributor
101 reviews 101 reviews
101 hotel reviews
Reviews in 75 cities Reviews in 75 cities
108 helpful votes 108 helpful votes
4 of 5 stars Reviewed 9 May 2013

This hotel really goes out of its way to provide 5 star service: reception and concierge were superbly friendly, and you even got a glass of port (should you so desire) when checking in. Rooms were huge: good work area, large bed, bathroom, and separate toilet. Came with numerous towels, robes, slippers, turn down service (if you like that kind... More

Was this review helpful? Yes 1
PPHOTEL, Gerente geral at Porto Palacio Hotel, responded to this review
20 May 2013

Dear Guest, We are delighted to read that you have enjoyed your stay at Porto Palácio Congress Hotel & SPA, namely our rooms and reception/concierge service. Thank you also for having taken the time to post your constructive comments, a most valuable contribution to continuously improve the quality of our services. Looking forward to be welcoming you soon. Best regards,... More

london
Contributor
15 reviews 15 reviews
14 hotel reviews
Reviews in 7 cities Reviews in 7 cities
34 helpful votes 34 helpful votes
4 of 5 stars Reviewed 7 May 2013

there are different classes of room in this hotel. the lower floors lack the extra touches such as slippers and robe, and feel just a little less well laid out. the higher rooms have fantastic views. There is an AMAZING rooftop bar. expensive for portugal, but one of the best views of the city, over to the atlantic up to... More

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See 3 more reviews by lubenstein for Porto
PPHOTEL, Gerente geral at Porto Palacio Hotel, responded to this review
20 May 2013

Dear Guest, At Porto Palácio Congress Hotel & SPA we highly value your feedback which enables us to maintain the high standards of our service. We are glad to learn that we were able to provide you an enjoyable stay. Looking forward to welcome you back in the near future. Kind regards, Eugénia Queirós More

London
Contributor
14 reviews 14 reviews
13 hotel reviews
Reviews in 13 cities Reviews in 13 cities
8 helpful votes 8 helpful votes
5 of 5 stars Reviewed 7 May 2013

I have stayed in this hotel about 4 times now, all for business. Each time has been excellent, the standard is very consistent. During my last visit the Portuguese national team were also staying in the hotel which meant it was busier than normal, especially around reception. However we were still dealt with very quickly at reception and given a... More

Was this review helpful? Yes 1
PPHOTEL, Gerente geral at Porto Palacio Hotel, responded to this review
20 May 2013

Greetings from sunny Porto! Dear Guest, Thank you very much for your kind review on Tripadvisor. Consistency is one of our highest standards of service and it is very rewarding for us to know that our efforts are being recognized by our usual guests. We hope to welcome you again soon at Porto Palácio Congress Hotel & SPA. Best Regards,... More

SuzieBlitz1
Senior Reviewer
7 reviews 7 reviews
3 hotel reviews
Reviews in 4 cities Reviews in 4 cities
4 helpful votes 4 helpful votes
4 of 5 stars Reviewed 3 May 2013

ts clear that Europe has different standards for rating hotels. What you would consider a 4 star in the U.S. is more like a 3 star in Europe. The Porto Palacio for example is considered a 5 star yet internet is not included in the room rate. In this day and age, that is almost unheard of. They offer a... More

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PPHOTEL, General Manager at Porto Palacio Hotel, responded to this review
7 May 2013

Dear Guest, We thank you for the review on tripadvisor regarding your stay at Porto Palacio Congress Hotel & SPA. Your feedback about our services is very important and helps us driving our efforts towards the guests satisfaction and real needs. We hope to welcome you again at Porto Palacio. Best regards, Eugenia Queiros More

London
Senior Contributor
31 reviews 31 reviews
31 hotel reviews
Reviews in 26 cities Reviews in 26 cities
27 helpful votes 27 helpful votes
4 of 5 stars Reviewed 26 April 2013

This is hotel is a great find and phenomenal value for money. Probably suffers a bit from its location, which is a bit out of the way, and the economic situation in Portugal, but I wouldn't hesitate to recommend it. The location not a big issue as taxis are cheap. Rooms comfortable, spacious and clean, a luxury hotel at budget... More

Was this review helpful? Yes 1
PPHOTEL, Gerente geral at Porto Palacio Hotel, responded to this review
29 April 2013

Dear Guest, Thank you very much for your great review on Tripadvisor regarding the Porto Palácio Congress Hotel & SPA. We are very glad to know you have enjoyed your stay with us and that you reccomend our services. Hope to welcome you again soon! Best Regards, Eugénia Queirós More

Denver, CO, USA
Top Contributor
72 reviews 72 reviews
10 hotel reviews
Reviews in 40 cities Reviews in 40 cities
36 helpful votes 36 helpful votes
5 of 5 stars Reviewed 18 April 2013 via mobile

Stayed here after a Douro River cruise and found it a fabulous hotel Room very large and bath fab!!!! They upgraded us to a deluxe room and breakfast was included which was great in the regular restaurant ! Gym was fabulous as had many treadmills for us runners ! Only negative was that we had to pay for Wifi vs... More

Was this review helpful? Yes 1
PPHOTEL, Gerente geral at Porto Palacio Hotel, responded to this review
19 April 2013

Greetings from sunny Porto! Thank you very much for your excellent comments regarding your stay at Porto Palacio Congress Hotel & SPA. We are very glad to know that you had a nice time with us and that your days in Porto city were memorable! With our kindest Regards, Eugénia Queirós More

Singapore, Singapore
Top Contributor
67 reviews 67 reviews
62 hotel reviews
Reviews in 40 cities Reviews in 40 cities
48 helpful votes 48 helpful votes
4 of 5 stars Reviewed 15 April 2013

This was our first visit to Porto, Portugal and after reading several hotel reviews we decided not to stay in the "old" fashion hotels at Downtown but in a more modern hotel with all facilities and a fresh smell. This hotel is very well communicated and you can go easily downtown Porto by local transport ( 1.80 Euros) or taxi... More

Was this review helpful? Yes 1
PPHOTEL, Gerente geral at Porto Palacio Hotel, responded to this review
19 April 2013

Dear Guest, Thank you very much for your review on Tripadvisor considering your stay at the Porto Palacio Congress Hotel & SPA. We are very proud to know that our staff exceeded your expections and that you had a great time with us. We also appreciatte your good feedback regarding the hotel location and access to the historic city center.... More

eastbourne, UK
Senior Contributor
33 reviews 33 reviews
19 hotel reviews
Reviews in 18 cities Reviews in 18 cities
40 helpful votes 40 helpful votes
4 of 5 stars Reviewed 12 April 2013

This hotel claims to be one of the 'Leading Hotels of the World'. Don't know how it managed that. It also claims to be 5 star hotel but by European standards it would be classed as a 4 star. We found that the star rating in Portugal was not equivalent to UK ratings. The room was adequate and had double... More

Was this review helpful? Yes 1
PPHOTEL, Gerente geral at Porto Palacio Hotel, responded to this review
19 April 2013

Dear Guest, We would like to thank you for the preference showed on choosing the Porto Palacio Congress Hotel & Spa for your recent stay in Porto but also for taking the time to post your opinion regarding your stay. We do appreciate your constructive comments on our service and your feedback will be shared with all the team, in... More

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Additional Information about Porto Palacio Hotel

Also Known As:
Porto Palacio Congress Hotel And Spa
Porto Palacio Congress Hotel
Porto Palacio Congress Hotel Porto
Address: Av Boavista 1269, Porto 4100-130, Portugal
Region: Portugal > Northern Portugal > Porto District > Porto
Amenities:
Bar/Lounge Business Centre Fitness Centre Restaurant Room Service Shuttle Bus service Suites Swimming Pool Wheelchair access
Hotel Style:
#5 Business Hotels in Porto
#8 Luxury Hotels in Porto
#13 Family Hotels in Porto
Price range (per night): RM287 - 448
Hotel Class:5 star (5*)
Official Description (provided by the hotel):
High-rise Hotel in city center; 5 minutes from Palacio de Cristal Exhibition Center; 10 minutes from Exponor Exhibition Center. ... more   less 
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