We booked this hotel via booking.com last year for 4 nights. We booked a suite which as it was supposed to include tea and coffee making facilities and a trouser press, both things which we appreciate when we are away on long holidays. However, on arrival neither were present but after a request to Jacqueline on Reception a deduction of... More

Stayed at the Pestana Porto for two nights. Spent one day walking around Porto and the next day visiting the Douro valley. The hotel has a wonderful location in the thick of things on the Ribeira. Lots of places to eat and drink right outside. The views of the river from our windows were outstanding. We had a junior suite... More

pleasant hotel in a lively setting on the river. the rooms overlooking the river with balconies are the best. lots of restaurants and cafes with in minutes of the front door. helpful staff that can get you a car and driver to go to surrounding areas if you need one. good breakfast. i liked being in the middle of all... More

We stayed in Porto for a few nights. We were right on the waterfront and on a plaza where there were lots of festivites happening day and evening. The hotel was very pleasant. The room we had was two stories high, so it felt like an apartment. It had balcony windows you could open up onto the plaza. Just delightful.... More

No parking, lousy decoration, terribly noisy - up to 1h30 am people singing out loud in the street and vacuum-cleaning at 7h10 am. They offer you a welcome Port wine while you're checking in and have yet to bring your bags up!

Overlooking the river and in the center of the riverfront restaurants, this is the perfect place for exploring Porto. It can get a bit noisy during the day but by 9 or 10 the street noise has died down and with double paned windows the room is absolutely quiet. The staff is well trained, cordial and efficient. Breakfast is an... More

Loved this hotel!! PERFECT location and fabulous view of the river from our room! Gracious and helpful staff. They arranged a wonderful private tour of the Douro Valley and local winery. The included breakfast was delicious.Can't wait to come back. Highly recommend!!

Lovely hotel in amazing location along the Douro River. Based on tripadvisor reviews, I paid the extra money to get a room with a river view and it was worth it. Nice breakfast and excellent service. We had to leave early in the morning to catch a train and they opened breakfast 15 minutes early so we could eat before... More

I know beds are a personal preference but, this hotel has no pillow choice at all, like them or lump them Our room 512 with its balcony has a wonderful view looking over the river and the Port warehouses, a buzzing tourist area, great to watch over the activity. Vehicular access to the hotel is limited although the hotel have... More