Our reservation was duplicated and monies taken from two cards. Neither Expedia nor this Hotel admitted responsibility for the error . Upon arrival, our first objective was to sort out the booking problem . We had asked for a child's bed, and by 4pm , it had not been put into the room . We had to go to reception... More

Stayed there for business reasons for a good price. Entering the hotel you still feel a 5 star flair until you see the room. The rooms are very small with old furniture of the (early) 90's and look a bit grubby. Especially the carpet and the windows were dirty. Bathroom was clean and it was ok to sleep one night.... More

Very nice place to sty for a short trip to Porto, go on weekens so that You can park the car arounda town without woring about parking it. Parkinh fees are high, and itá not esay tompark everywhere. More

The hotel is well located and has 15 floors. Has a roof top bar with increadible views and also a Squash Room and a gym. The rooms are far away from being a 5 stars, althought if you have one of the renovated suites they are very good. The room service is very cheap and has a interesting menu with... More

The lobby is beautiful, the room are a little bit old (espacially the carpet) but clean. We appriciated the free wifi service and the wonderful breakfast. The hotel is from a 6Euros taxi course of the center. I recommand it! More

I have stayed at this hotel on numerous occasions and have found it to be very consistent in quality of service, cleanliness, with nice rooms and excellent value. I find no reason to change when I next return to Porto. More

I have had the privilege of traveling to this hotel this week. The staff are friendly and very helpful. The hotel rooms are spacious and have all the necessary items you need. The internet is free and very fast, if you are an internet junkie like myself. More

I did not think that this was a very good hotel. I certainly didn't think it was a five-star hotel. We arrived and had lunch. The lunch buffet is reasonably priced. The rooms were really so-so. I preferred a double bed to 2 beds pushed together but they couldn't accommodate me on that. So we went to our room. The... More

This is a great hotel, large but still friendly. We got it at a very good price, which made it excellent value for money. We were in an 'ordinary room' which was clean, large very comfortable, quiet and with a great bathroom. The swimming pool on the roof was ok for visiting, but not a 'resort' type pool! There is... More