I stayed here a few times about 10 years ago.
For some reason at the time I thought it was quite cool and had nice public areas (cuban bar) etc.
I had reason to return this week and found it frankly a tad dated.
This is only about 10 minutes from the airport so really handy if you are coming...
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Dear Sir,
Thank you for staying at the Sofitel Luxembourg Europe on this occasion and for having taken the time to share your remarks with us. We greatly appreciate any comments made by our guests and constantly strive to achieve the highest quality standards.
It is with great regret we read that your stay was not to your expectations. We...
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This is a lovely hotel and although i was there for business i would happily return as a tourist. The staff are, without exception, extremely helpful and generously tolerated my lack of French language skills - they are all adept at English and put me to shame! My room was spacious, clean and well equipped. The bed was one of...
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Dear Guest,
It was a great pleasure to welcome you to Sofitel Luxembourg Europe !
We are thrilled that you enjoyed staying with us and thank you very much for your wonderful comments and I will certainly not fail to pass your congratulations on to the teams !
We all look forward to seeing you back in a not too...
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This is a very good hotel. Good standards as always in Sofitel but what makes it remarkable is the way I was treated by Jeanne at the reception. She is the most helpful staff of all the sofitels i have been in.
Thanks again.
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Dear Guest,
Thank you very much for having taken the time to leave these wonderful comments on TripAdvisor.
It is always a real pleasure to read that our guests enjoyed the hotel our services and we continuously strive to satisfy their expectations.
Your enthusiasm for Jeanne is very much appreciated and will be a great source of motivation for her....
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Stayed here for a party, catering good, service great, rooms were lovely, especially the ensuite, breakfast very varied selection of hot and cold food. booked on the internet and had a considerably lower rate than that advertised on reception! Slept so well was very tempted to order the mattress!
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Dear Guest,
Thank you very much for having taken the time to share your comments on TripAdvisor.
It was a real pleasure to read that you were satisfied with our services and enjoyed your stay with us. Your enthusiasm for our hotel and especially for our rooms is very much appreciated !
Thank you again for the courtesy of your...
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Stayed here on a business trip. Pretty much exactly what you would expect from a Sofitel with quality throughout. All the staff were friendly and helpful.
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Thank you very much for sharing your nice comments on Tripadvisor !
We are happy to read that you enjoyed your stay with us.
We are looking forward to welcome you back soon !
Yours sincerely,
Jean-Philippe Kern
General Manager
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Great indoor courtyard with fantastic gourmet restaurants along an indoor promenade... Spacious rooms but (and a big butt) lets discuss the lack of electrical sockets.
First; the electrical sockets by the nightstand (for the mobile phones); there are none. As I was traveling with my wife; we both required a socket for our mobile devices. Recommendation: if you will be...
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We would like to thank you for having taken the time to write this detailed comment on TripAdvisor.
It was indeed a pleasure to read that you were overall satisfied with our services and enjoyed your stay with us. I am however very concerned by your constructive remarks regarding the lack of electrical sockets and of English TV channels. I...
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We stayed here only overnight en route from France to Holland by car as a family of 5. We had a suite with interconnecting door to a room for the kids.
Location
Not in the touristy part of Luxembourg, and was a little difficult to get to with ongoing construction outside the hotel
Check-in
Efficient and very good
Rooms
Impeccable....
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Dear Guest,
Thank you very much for having taken the time to leave these wonderful comments on TripAdvisor.
It is always a real pleasure to read that our guests enjoyed the hotel our services and we continuously strive to satisfy their expectations.
We all look forward to welcoming you again at the Sofitel Luxembourg Europe!
Yours sincerely,
Jean-Philippe Kern
General...
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I stay here in 2004. Impressive does not express my satisfaction with this hotel. It was so clean that you could literally eat from the floor. I also enjoyed the location because it was not far from the city but away from the congestion. The room in which i stayed had a nice view and was very clean. The staff...
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Dear Guest,
It was a real pleasure to read your comments on TripAdvisor ! We are glad that we were able to satisfy all expectations you had and that you enjoyed our services.
We all are looking forward to welcome you back again soon!
Yours sincerely,
Jean-Philippe Kern
General Manager
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Excellent hotel with clean and quiet rooms. Staff was friendly and parking was reasonably priced. The hotel is located a little far from the center of town, but Luxembourg has excellent bus service that is available nearby. The only negative item for English speaking travelers is that the hotel had only one English TV channel (BBC).
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Thank you for your kind comments and compliments. I am delighted that you enjoyed your stay at Sofitel Luxembourg Europe and look forward to welcoming you back again soon.
Kind regards,
Jean-Philippe Kern
General Manager
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