This hotel has clearly seen better days, and certainly better management. The first problem - arrived around midnight - no personal welcome, no facilities available, no staff to be seen, just keys on the reception desk - first impressions DO count! Second problem - the room was cold, the sheets were not aired, the radiators in the room had been... More

In the rooms is mold and cracked bedroom ceiling. The cleaning was almost absent. The rooms were cold. After one night we complained about the heating and the owner said that is too expensive to put an extra heater in every room were we staid. Because some had allergies they suffered during the stay in this hotel. From my point... More

New helvetia hotel was really very nice, bedrooms were lovely, upstairs had a little sitting room with a plasma tv, downstairs was the bed, bathroom and shower. It had 3 lounges with games 2 relax, and a nice log fire. it also had a big dining room. We had a very nice time there, the only disappointment i would say... More

New helvetia is the best hotel for me.Beacase there you can go walking,go to make bicycle.There,in the new rooms 40-48 you can make your best holiday because there are the best rooms in all the villages.Also in the winter you can sit near the fire see the snow and drink hot chocolate or tea.Also the manager is very good with... More

We go regularly to this hotel for the past twenty years. Every time there is something new and the owners always make improvements. They have turned this lovely hotel which was built at the beggining of the twentieth century in to a comfortable cozy hotel in the heart of the forest. Somethings though never changed. The friendly approach of the... More

Well first things first . The building itself is magnificent! The view from the room balcony, the fresh smell & oxygen you breathe while waking up make everything worth the 90 euros spent on this 2* hotel. The hotel offers only the basics for a 1-night sleep over, nothing more. The bed was awful to lay on, the bathroom was... More

We've just had two comfortable and relaxing weeks at the New Helvetia in Platres. At 1200m, the location of the hotel is above the intense heat of the coastal plain, thus, the cooler nights allow for an undisturbed and refreshing night's sleep. The hotel is situated in a forested area, which provides shade, and allows gentle sunlight to filter through... More

Squeaky clean reclaimed wooden floor boards ,the smell of freshly brewed of all sorts of coffee blends , the home made warm bread and the organic eggs on toast served by the lovely girl in classic black and White starched apron,ticked of all our boxes. And if that was not enough to tickle our senses first thing in the morning... More

A fantastic family owned and operated hotel, with professional well trained and behaved staff. Spotless rooms, toilets and common areas. Very "home made" cuisine from breakfast to dinner. Very cosy mountain type bar with all drinks available, including an extraordinary selection of old whiskies and brandies.