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Hotel Acta Arthotel

4.0 of 5
Prat de la Creu 15 - 25, Andorra la Vella AD500, Andorra
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Hotel Acta Arthotel
4.0 of 5 stars 135 Reviews
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135 reviews from our community

    Trip type
Traveller rating
    67
    50
    10
    7
    1
Date Rating
Ottawa, Canada
Senior Contributor
21 reviews 21 reviews
Reviews in 8 cities Reviews in 8 cities
2 helpful votes 2 helpful votes
4 of 5 stars Reviewed 30 April 2012

The room was big, huge, as was the bathroom. I kept the window open to allow the mountain to come right in, and from that window I had a great view of the mountains and the river flowing past, just as I had requested. The staff were fairly helpful, and my Thanksgiving meal of room service was pretty good. The... More

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Acta Hotels, Director de Relaciones con Clientes at Hotel Acta Arthotel, responded to this review
3 May 2012

Dear guest: Thank you so much for sharing your experience in our hotel Acta Atarazanas, we love that you enjoyed the view of the mountains, the room and the staff. Please don't hesitate in contacting us If you find yourself planning your next stay, We would love to have you back as a guest! Kind regards, Hotel Acta Arthotel More

oswestry, england
Top Contributor
62 reviews 62 reviews
Reviews in 35 cities Reviews in 35 cities
49 helpful votes 49 helpful votes
3 of 5 stars Reviewed 7 March 2012

We stayed one night on a very short break after having driven from Barcelona. Once we found the hotel, we parked the car in the hotel car park - not cheap even with hotel discount. Our room was quite big, but looked very seventies in design. We didn't bother with the hotel spa We ate in the restaurant, as I'd... More

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Acta Hotels, Director de Relaciones con Clientes at Hotel Acta Arthotel, responded to this review
13 April 2012

Dear Gest: We would like to thank you for choosing us during your visit to the city. We appreciate the time that you took to post your comments, we are glad you found the place very exciting or romantic, and you like the breakfast. We will appreciate if you give us more details about the dates your stayed at the... More

Barcelona, Spain
Senior Contributor
46 reviews 46 reviews
Reviews in 21 cities Reviews in 21 cities
9 helpful votes 9 helpful votes
5 of 5 stars Reviewed 5 February 2012

Very pleasant stay with friendly and professional staff, nice deco and EXCELLENT buffet breakfast served in the panoramic restaurant. I won't recommend the cocktails from the lounge BUT the home made omelettes from the restaurant (breakfast) are amazing! Tip: The hotel owns few car parking spaces in the basement but this is not the cheapest way of parking your car.... More

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Acta Hotels, Director de Relaciones con Clientes at Hotel Acta Arthotel, responded to this review
9 March 2012

Dear guest: We’d like to thank you for taking a few minutes to write your impression of our hotel and share your experience with other fellow travelers, We also appreciate your comments about the decoration, food, quality, service, staff and the rooms in general. We will transmit your comments to our entire team who always appreciate words of praise! Hotel... More

Dubai, United Arab Emirates
Top Contributor
63 reviews 63 reviews
Reviews in 18 cities Reviews in 18 cities
40 helpful votes 40 helpful votes
2 of 5 stars Reviewed 9 December 2011

This place is in a very good location in the center of Andorra la Vella, but, stink tobacco everywhere, the furniture is falling apart, horrible design, very bad toiletries, cheap towels, is a non recommendable place, for nobody. More

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Acta Hotels, Director de Relaciones con Clientes at Hotel Acta Arthotel, responded to this review
28 December 2011

Dear Guest, We are sorry to hear we didn't live up to your expectations. Here at Acta Arthotel we work hard to create great experiences for each one of our guests, but if we fall short to deliver, we appreciate the feedback. We believe there is always room for improvement. Regarding the smoke smell, unfortunately Andorra has different laws concerning... More

Bristol, United Kingdom
Senior Reviewer
6 reviews 6 reviews
Reviews in 6 cities Reviews in 6 cities
4 helpful votes 4 helpful votes
4 of 5 stars Reviewed 14 November 2011

Spent one night in this hotel, which was part of an offer to go to the Caldea spa. I enjoyed the hotel very much, very nice big room, bed very comfortable, everything very clean, bathroom was impeccable and service was good. The breakfast in the hotel has to be one of the best breakfasts I have ever had regards the... More

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Acta Hotels, Director de Relaciones con Clientes at Hotel Acta Arthotel, responded to this review
21 November 2011

Dear guest, We are happy to learn you have enjoyed your time with us!. An especial thanks to you for sharing your experience with fellow travelers here on TripAdvisor. We work hard to deliver the best possible service to each one of guests and we are always appreciative of their suggestions, since we strongly believe in continuous self-improvement. We have... More

los angeles
1 review
1 helpful vote 1 helpful vote
5 of 5 stars Reviewed 8 November 2011
1
person found this review helpful

We stayed in room 324 Nov 4 +5. Checked out at about 9:30am. In the 1-2 minutes it took to get to the elevator on 3rd floor, I realized I did not have the parking ticket. When I got back to the room, the cleaning lady had already gone in, threw away the ticket - and the box of liquers... More

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Acta Hotels, Director de Relaciones con Clientes at Hotel Acta Arthotel, responded to this review
18 November 2011

Dear Mr. and Mrs. Ried, We are very sorry to inform you that we have not found the box with liqueurs and wines that you left in your room. After checking with the house keeper, we did not find it. We really apologize for the inconveniences caused to you. On the other hand, we are very glad to hear that... More

Barcelona, Spain
Top Contributor
110 reviews 110 reviews
Reviews in 13 cities Reviews in 13 cities
60 helpful votes 60 helpful votes
3 of 5 stars Reviewed 5 November 2011
1
person found this review helpful

We chose this hotel because it has good reviews and they were true. The hotel staff was very friendly, cheerful and eager to help. The room was OK but with wide, big and comfy bed; they offer a few free small bottles of water which was very thoughtful. Their spa was small but nice with the Jacuzzi, steam room, different... More

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See 5 more reviews by embcn for Andorra la Vella
Acta Hotels, Director de Relaciones con Clientes at Hotel Acta Arthotel, responded to this review
10 November 2011

Dear Guest: Many thanks for your recent stay at Hotel Act Arthotel. We are glad to learn that you enjoyed our facilities and took advantage of our privileged location to discover Andorra. We are committed to deliver the best possible experience to each of our guests while with us. We would love to have you stay with us again on... More

Barcelona, Spain
Top Contributor
220 reviews 220 reviews
Reviews in 56 cities Reviews in 56 cities
89 helpful votes 89 helpful votes
5 of 5 stars Reviewed 17 October 2011
1
person found this review helpful

Service in Andorra is really good and helpful and this was certainly the case in this slightly boutiquey hotel. The room s were big the beds comfortable and very clean. The spa for 9Euros extra was great with a huge jacuzzi, sauna and steam room The common areas and bar was nice where many people watched the football and the... More

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Acta Hotels, Director de Relaciones con Clientes at Hotel Acta Arthotel, responded to this review
26 October 2011

Dear Guest: We are really happy to learn that you enjoyed your stay with us and that you appreciated our facilities, as well as our team’s efficient and friendly service. At Acta Arthotel hotel we like to take care of our guests so they can get the best possible experience while visiting Andorra. Thank you for taking the time to... More

Sydney
Top Contributor
120 reviews 120 reviews
Reviews in 93 cities Reviews in 93 cities
134 helpful votes 134 helpful votes
4 of 5 stars Reviewed 11 October 2011

We stopped over in Andorra en route from France to Spain and selected the Acta Art Hotel on the strength of other Tripadvisor comments. We weren't disappointed. The hotel is well located just off the main shopping and business district of downtown Andorra. It is a charming and intimate hotel ? - no, but it is a very functional, modern... More

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Acta Hotels, Director de Relaciones con Clientes at Hotel Acta Arthotel, responded to this review
26 October 2011

Dear Guest: Thank you very much for staying with us at the Hotel Acta Arthotel and for your kind feedback. We are glad you enjoyed our amenities and facilities. For any leisure traveler interested in a long or a just-passing-by visit to Andorra, our hotel is definitely an excellent choice: we are located in the downtown area, only minutes away... More

Sydney, Australia
Senior Contributor
26 reviews 26 reviews
Reviews in 15 cities Reviews in 15 cities
9 helpful votes 9 helpful votes
4 of 5 stars Reviewed 2 August 2011
1
person found this review helpful

Stayed here for a week and used this hotel as a base to explore the country of Andorra. First of all the hotel is extremely central and is halfway between the very long shopping road of Andorra la Vella. Great to explore the many duty free shops the city has to offer. The hotel also backs onto a river and... More

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Acta Hotels, Director de Relaciones con Clientes at Hotel Acta Arthotel, responded to this review
1 September 2011

Dear guest: Thanks a bunch for your warm words regarding your recent stay at the Acta Arthotel Andorra. The bottom line for all our efforts is our guests' satisfaction. We are delighted to know that the hotel exceeded your expectations and that our team succeeded in making your stay in Andorra a memorable one. We are delighted to learn that... More

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Additional Information about Hotel Acta Arthotel

  • Hotel Acta Art
Address: Prat de la Creu 15 - 25, Andorra la Vella AD500, Andorra
Price range (per night):* RM236 - 631

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Hotel Acta Arthotel
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