You come into the lobby and you think, mmm nice and modern. But when you go up to your room the dissapointment starts. Rooms are old fashion, bathroom is basic and old and there is a lot of noice from your neighbours.
The hotel mentions breakfast till 10:30am. We arrived at 10:10am and there was almost nothing left. When we...
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Dear Madam Rivert,
Above all we thank you for your review and we apologise for our waitress behavior .
After verification, you came to have breakfast a little bit later it was about 10:20 am
( 10 minutes prior the end of the Breakfast )
which doesn't excuse her lack of professionalism, you should have informed the reception desk of...
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This hotel is ways too expensive for what it is. In a typical Monaco fashion, the Hotel Ambassador charges you premium rates for a losy service:
- rooms are rather small
- Internet connection is free but does hardly work
- the hotel is very noisy (you have the choice between a street facing room, with traffic noises from 6AM...
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Dear Guest, many thanks for your review. We are really surprised of your dissapointment, and it was a real shame that you didn't make us part of it when you were staying, we could have certantly done something to improve your sojourn. Rooms are not all the same, some of them are not noisy at all, and however Monaco is...
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This hotel was so bad,we actually checked out next day and switched to another.Basically,what other discerning travellers have said,very old worn rooms etc,ours was particularly small and noisy from road noise.We went for a nightcap before bed,and as others have mentioned,the staff at the bar were plain surly.I agree with other travellers in that this is without doubt the worst...
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Dear Guest, we wish to thank you for your review, even if, belonging to your experience, it's not a good one. However we take advantage of this to improve our service. A lot has been done already since your last sojourn, the rooms have been improved and the building works have almost finished. We hope that, for your next travel...
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The lobby looks modern and stylish, but the rest of the hotel has gone to seed a bit. The carpets and the bathroom fittings were a bit tatty. But, it's good value and clean. Breakfast is basic, but OK.
The location is good. A tip, if you're arriving by train - at the far end of platform C there is...
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Dear Guest, many thanks for your review, our aim is to satisfy our guests, and it's a pleasure when we read, that they are. Concerning the exit from the Train Station, the name is "Fontvieille".
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We went down in december to Monaco for a short trip to get a little bit mediterranean december sun, so we looked for a hotel just a few days before our trip.
We booked a room in the Abassador, but after reading the revieous here I must admit
that I was a bit anxious of what we would encounter.
The...
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Dear Guest, many thanks for taking the time to write a review for our Hotel. It's nice to hear you were satisfied, we have made more improvements inb the mean time, so we hope yo'll enjoy even more next time you would visit us.
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The Ambassador is in need of a facelift. It's in a great location-just a short walk to the centre, supermarket, Fontvielle area, and train station, but it is tired and not particularly clean. I stayed in a double room overlooking the street, which can get busy. There is a lot of construction going on across the street and it can...
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Dear Sir, many thanks for having taken the time to write your review, many of the negative things you have wrote about, have been improved, some others we will do it shortly. The building works will finish shortly and the area will become really nice.
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Not really wath you expect in Monaco, and for this price, a little tired. Staff was good, breakfast was OK. Quality of bed and shower could be better.
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Dear Madam, Sir,
many thanks for your review, we apreciate you're satisfied and we are working on improving our rooms, they will be better very shortly.
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The hotel looked nice as we entered but our room was a bit tatty and overlooked a building site. The location was at the top of a hill so beware if you cannot walk far. The staff were efficient but not very friendly. The breakfast was nice but nothing special. However all this pales when you walk down to the...
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Dear Sir, I'm deaply sorry you were a bit disappointed for the view, shortly all this willbe finished. We are also plannig some new furnishing, in the next few months. Concerning the location, we are at the begging of the hill, the top is higher where you'll find the exotic gardens.
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We arrived early and our room wasn't ready. There was a suite ready so we got upgraded! Very nice room and we found the staff helpful but not overly friendly.
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Many thanks for your review, we are very pleased you're satisfied even if for part of the staff, was on his first experience.
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Small boxy room, dingy and not clean. Expensive and bad service. Never again!!!
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Dear Sir, honestly I find this very hard to beleive, may be something went wrong with your sojourn, but not so drastic.
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