I have stayed at several Accor hotels before but they are usually the Ibis chain. I have heard many good things about the Mercure chain. This hotel was quite good. I wish tripadvisor allows me to give half stars because I feel that this hotel was more deserving of a 3.5 star.
I will start with the bad points. For...
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Dear Accor Traveller,
I really want to thank you for taking the time to post your impressions.
First of all It is always a pleasure to recieve positive feedback, therefore please be assured that I will share your positive comments with the entire team.
Regarding the slow internet connection, the reason was, that all of the members from this event...
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The hotel is located in the messe area. Outlying Graz city center but definitely worth staying at. Adjacent to a small shopping center and a non-free parking square. There is also a pay parking garage next to the hotel entrance. On weekends the parking in the city is free. The reception desk is gracious and welcoming. Rooms are pleasant, large...
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Dear Accor Traveller,
thanks a lot for taking time to post your impressions during your stay with us!
We really feel happy, that you have enjoyed your stay in our hotel.
With refer to the feedback regarding the WIFI I kindly would like to inform you, that the hotel offers free internet access via WIFI in the whole hotel aera...
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The Mercure is a nice hotel. It is very, very clean and the room is well designed. But the service does't fit to the structure. The free internet didn't work, what made me remember the old phone xonnections. The safe box also didn"t work. The problems were not solved, even though we have asked several times during the three days...
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Dear Accor Traveller,
thank you very much for your feedback.
I really feel very sorry, that the technical problems during your stay were not solved.
The hotel offers free wifi connection in the whole hotel aera, and also cable connection in the rooms.
Please be assured, that we will have the problems checked urgently by a professional.
Thank you once...
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The location of the hotel is close to the Technical University, the aim of my trip. Due to the close distance to the city centre it is not easy to get a room there. For me, the hotel was fine: it has outside parking, or in the hotel garage. The WiFi is free in the hotel, you just ask for...
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Lieber Accor Reisender!
Schön, dass Sie sich die Zeit genommen haben und über ihre Eindrücke im Mercure Graz Messe berichten....
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Myself and my husband recently stayed in this hotel for one night with another couple from Prague, Czech Republic. We were enroute to Venice, Italy the next day. The room was modern and spacious and also had a security box for personal valuables. We encouraged our CZ friends to use it, as they tend to not to use them when...
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Dear Siroka,
first of all thank you for taking the time to post your impression!!!
And THANK YOU very much for your really very kind wording and your positive comments.
Please be assured that I have already shared your comments with the entire team. Your feedback will serve as an encouragement to all of our staff.
The receptions staff sends...
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I was staying in this hotel because I needed to be near the University. I enjoyed the stay. I was a female travelling alone and they were happy to help with anything I needed.
It's a lovely hotel with great restaurant/bar facilities. Everything is sparkly clean as well.
My room was a nice size, not too small.
Overall, it was...
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Dear Zandveld,
thanks very much for you positive comments! It is a great pleasure to receive positve feedback.
Please be assured that I will share your feedback with the entire team.
I hope to see you soon again. In the meantime I/we send you
warmest regards from Graz
Tanja Jost & Team
General Manager
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We stumbled on this hotel! Tired after a long day driving and sightseeing all we needed was a bed and a good shower. The reception area was well "manned" and the booking in was swift. The room was clean and well appointed - IT EVEN HAD COFFEE MAKING FACILITIES - one of the few we encountered in 7 weeks in...
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Dear Skiiers_18,
hope you are good back in Australia!
It makes us happy that you felt very well during your stay in our hotel, and want to thank you for your positive feedback, which I will share with my entire team.
Looking forward to seeing you again!
In the meantime I send you nice
regards from Graz
Tanja Jost
General...
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good service; location ideal for Technical Unversity - probaly not so good for tourist (25min walk to centre); not too much in immediate location; restaurant very good though; breakfast also good; room well appointed
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Dear Accorhogels com. Traveller,
thank you so much for your kind posting! It is always a pleasure to receive positive feedback.
Please be assured that I will share your comments with the entire team.
Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one.
Nice regards from Graz
Tanja...
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This hotel located in a quiet location. The room we got was nice and ambiance. The view we got was a small park behind the hotel. There was a small grocery shop attached with the hotel. We found what we need there. Also the was a McDonalds restaurant around 1 kilo only east of the hotel. The city center is...
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Dear Habib_10,
first of all thank you very much for taking the time to post your impressions upon your stay at the Mercure Graz Messe, and that you enjoyed your stay with us.
Your comments are highly valuable to us to constantly improve the quality of our service.
Thank you again for sharing your experience, and we hope your next...
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