Hotel was allocated during a 3 day conference. No choice available, had there been one, then this hotel would not have been top of the list. This is a very tired 3* hotel, on continental Europe this would be a 2* plus. The smallest en-suite possible, bend down to use the sink, one's rear end hits one wall and one's... More

Good size room but a little bland and dated. A full size fridge was good but odd to have in the room. Ironing board and iron not in room. Fabulous old lift with seats in - a lovely feature. Well positioned. Our room had sea views and the brightest bathroom we've ever experienced. This room with a change of furniture... More

Having stayed at this 3 star hotel as a member of a coach party, I can recommend it for future travellers as being at the upper end of what one would expect for 3 stars The hotel is clean, warm, and comfortable, with spacious rooms and plenty of storage space. The TV was flat screen, aprox 22" wide, with usual... More

No hot water, food was inedible, pillows uncomfortable and stiff, single room and cost £90 for the night. Don't think so! These people are ripping off older folk its disgusting. The staff are it's only redeeming feature really-can't do enough for you. The owner (and his son who drives a Lamborghini off the pensioners profit) couldn't care less. What's more,... More

Was quite amazed at the decor inside the hotel, had an oldy feel, defo needed up dating but i've seen worse. Warm and cosy i suppose, expected what we paid for, however the function room/ bar at the bottom of the hotel was so loud with music pumping out from 7pm in the evening right through till 3:30am, making it... More

We booked in at the Chatsworth on a whim. Had we checked the Trip Advisor reviews, we would have probably have left well alone BUT, on a bitterly cold, snow filled evening, the whole place had a cosy glow about it. Receptionist Alex was welcoming and friendly, the bar looked inviting and and we got a very good rate for... More

We always attend my partners staff party at the Chatsworth! And I have to say this year I was most surprised by how much the standards gave improved! The hotel is looking more like it should as a jewel in Eastbourne's crown, good service (although some food was missing, this was quickly rectified). All good and clean. Only downer was... More

My parents had booked Christmas lunch at The Chatsworth and seeing previous reviews we were a little concerned. However we received a warm welcome on arrival, and were shown to a table in the bar for pre lunch drinks. Our table was ready for us when we wanted and the restaurant manager looked after us very well. The food was... More

The magazine by the bed describes this hotel as, "Having recently undergone a major refurbishment... now sensitively designed, with Edwardian elegance...the luxury of modern convenience...you are sure to be impressed by the beautiful interiors." It continues with statements such as "unrivalled customer service, " and "Excellent dining is on offer..." We arrived in the pouring rain but the desk clerk... More