When I booked this holiday with Alfa I came onto this site to read reviews from previous guests and boy was I worried, so much so that I nearly cancelled to go elsewhere. Thankfully I didn't. Our driver Phil was brilliant. He was entertaining, polite, very funny and nothing was to much trouble for him to see that all his... More

This is a review on behalf of my mother and her friends who stayed this weekend for a long weekend as part of a coach tour but don't have internet access. They had been concerned after hearing of the previous poor reviews (they always make me check online the hotel and place that they're going to visit) but the hotel... More

Stayed at this hotel for four nights. April 6th. till April 10th. Found the accommodation very good. No problems with the food, management very obliging. Room and hotel very clean. Decor bright and cheerful. Staff very helpful, no problem with conversing.

It is a roof over your head and thats it.Staff are ok once you can interpret the accents! It is a tired hotel one of many inthis boring place.lwas there a week and that was 4days to long. I cannot think of anything good to say.

myself and my other half went with Alfa Coach Travel , on a Tinsel and Turkey week to the Hydro, we had a nice driver who was helpful and pleasant and very knowledgeable, we arrived there on the monday afternoon, when we got up to our room, the room was cold due to no heating, as there was problems with... More

I recently had the misfortune to spend 5 days at this outdated hotel. The first impression I gained was that of potential language problems, especially with the serving staff. This hotel needs updating, poor dreary decor etc.I admit that there is sufficient seating in the lounges for the customers. The restaurant service was adequate and, at times, efficient, but the... More

Went to party weekend 8/12.2012 Looked ok from outside but inside was sad. Our room and rooms of our friends we went with had no hot water or central heating. We complained to reception and they said they would deal with it. Dinner was dreadful the food was poor. Unfortunately the waiter had not been trained properly. We where served... More

I agree with the statement of previous reviewer and our party night ended up in witherspoons at 8.30 as singer was rubbish and he told us to go if we did not like it. The food was not good, resturant staff ignorant and bar staff rude. Plus ended up with norovirus not a good weekend

We went on the Turkey and Tinsel weekender. Wasn't sure really what to expect from the hotel having read some of the comments on here. Positive things first :- we went with Alfa and can't find fault with John the coach driver. He was a really nice chap, very friendly. The waiters and waitresses were very efficient and attentive. Food... More