We parked our car in the large car park behind the hotel then took the lift to what is the ground floor at the front of the hotel. No one was at the check in desk when we arrived, which we thought was odd, but we later realised that the same three staff who worked in the dining room and... More

We recently stayed at the Kensington & arrived when they were trying out a new receptionist, when she found a member of staff to help her we were checked in quite quickly, given our key & asked if we were settling the bill then. It does say this in their literature, but I think this is a bit odd to... More

Hotel is right on the seaside. If the windows would be cleaned more often you can have a stunning view. You can use one of the many towels though and clean the window yourself to gain the super view :) Room isn't big, but functional, available desk is not really for business traveler, but still good enough. Rooms and bathroom... More

had a weeks holiday 10th Mar, went into town on the monday, on return found the front door locked, tepp was 0c - 1c with a windchill of a lot lower, knocked on door and receptionist came and refused access, saying it was "too windy, you 'll have to find your way to the back door, 270mtrs away which is... More

We had read a review abut this hotel after we had booked it and it was not very complimentary. Therefore we were pleasantly surprised on our arrival. The staff were very friendly and helpful. Many of the rooms had recently been refurbished and upgraded. The staff worked very hard in the dinding room to serve everyone which was an issue... More

Have just spent 4 days here on an organised Dancing break. As this is our second time here , we were able to compare with last years visit, and my opinion is that not much has changed, no doubt in order to keep costs down, there is not enough staff. Dinner on our first evening took 2 hours, if there... More

My wife and I stayed for three nights over new year 2012_13. We found the place very nice and cosy , we were made to feel very welcome , the staff can't do enough for you , the rooms are very nice and clean ,food great loved the breakfast, and drinks are reasonable prices . Overall spot on.* * *... More

We had a two night New Year break at The Kensinngton. The hotel was clean, the rooom was lovely with a big bay window looking out to sea and spotlessly clean as was the entire hotel.. All the food was great, not very adventerous, but plentiful, well cooked and served. The entertainment on New Year's Eve was very good and... More

A large group of my friends and family stayed at this hotel immediately after Christmas, for 3-nights. We were all impressed by the quality of service delivered by every member of the very friendly and helpful staff. The accomodation was of a good standard and the food, including dinner was very good. The hotel is centrally located and within walking... More