lovely place breakfast was lovely staff very nice we got spoilt room was very modern will come again next time More

The hotel has been vastly refurbished in the last 7 months. The new owners have changed carpets, furniture and soft furnishings and during the 3 nights I stayed there with my daughter they added flat screen tv's with dvd player to all rooms. The breakfast was excellent and the staff offered extra toast and drinks if we wished. We were... More

As promised earlier in the year l have just returned from the westbourne were l have spent a lovely few days with my husband although l must admit l was a little cautious after reading the latest reviews but as l had been there before l decided to go as l had enjoyed my last visit and was glad l... More

Unfriendly staff, dirty room. Breakfast plate was thrown in front of me. New owner has obviously lost interest already. More

New owners made us feel like we were an inconvenience rather than paying guests. More

Don't book before you see the room. We made the mistake of booking in advance with £50 deposit. When we arrived we were put in a pokey ground floor room opposite reception. The carpet was filthy with two chairs which looked as if they had been picked up off a skip. The cups were chipped when we went to make... More

The new owners have only been in since August 2011, therefore earlier reports should be ignored. The room has been recently decorated and cleaned well every day. Friendly staff and a good location. Good value for money. More

Stayed here near the end of july with my daughter as i am a vegertarian i am always wairy of staying in hotels and b&bs but i need not have worried were the westborne was concerned the were very accomadating with my food needs the room was clean bright and airy the staff could not have been more helpful feel... More

Booked through Trip advisor Arrived to be greated by new owners who offered "any issues please ask as nothing is a problem", Bedroom clean and acceptable. Eating area and lounge a bit dated. Customer Service Unfortunateley my wife and I caused a major upset when enquired if Brown Bread Toast, was available for breakfast? This wasn't available so accepted white... More