We noticed that you're using an unsupported browser. The TripAdvisor website may not display properly.
We support the following browsers:
Windows: Internet Explorer, Mozilla Firefox. Mac: Safari.
All 15 Poole hotels »

FJB Collection - Harbour Heights

73 Haven Road, Sandbanks, Poole BH13 7LW, England (Formerly The Harbour Heights Hotel)
Hotel amenities
FJB Collection - Harbour Heights
Ranked #4 of 15 hotels in Poole
4.0 of 5 stars 152 Reviews
Show the lowest price for this hotel*
Show Prices
*from our partners
Write a Review

152 reviews from our community

What travellers say about this hotel
  • Sea view(6)
  • Very comfortable(5)
  • Very good(4)
  • Wedding co-ordinator(3)
Traveller rating
    74
    30
    14
    23
    11
Only show reviews for Family (17) | Couples (85) | Business (14)
Date Rating
Kent
1 review
2 helpful votes 2 helpful votes
5 of 5 stars Reviewed 21 May 2012 NEW
2
people found this review helpful

A rare weekend away for two was what we needed, so we searched on the internert, telephoned Harbour Heights direct and spoke immediately to Dimpy who was dealing with reservations on Thursday night, by Friday after work we were travelling to Sandbanks. She was helpful, knowledgeable and efficient organising our weekend and making us feel already there would be no... More

Was this review helpful? Yes
Abergavenny, United Kingdom
Contributor
11 reviews 11 reviews
Reviews in 7 cities Reviews in 7 cities
3 helpful votes 3 helpful votes
4 of 5 stars Reviewed 18 May 2012
1
person found this review helpful

This hotel has a raised position so most of the rooms and restaurant have fantastic view of the water front. I arrived a bit late for lunch but the staff were very helpful and made a special lunch of Salmon Steak followed by Lemon Possett which were excellent. Parking is a bit limited but they have a good system for... More

Was this review helpful? Yes
SURREY, ENGLAND, UK
Senior Reviewer
6 reviews 6 reviews
Reviews in 4 cities Reviews in 4 cities
25 helpful votes 25 helpful votes
5 of 5 stars Reviewed 14 May 2012
1
person found this review helpful

This was our first visit to this hotel and was very impressed by its standards. It is worth paying a little extra to have a sea facing room as the view from our room 205 was breath taking. The house keeping through out the hotel was of also of a very high standard. The bed was very comfortable with nice... More

Was this review helpful? Yes
Penryn, United Kingdom
Reviewer
5 reviews 5 reviews
Reviews in 4 cities Reviews in 4 cities
1 helpful vote 1 helpful vote
2 of 5 stars Reviewed 13 May 2012
1
person found this review helpful

We were so looking forward to a double celebration family wedding and 50th birthday that I thought planning ahead and asking for a nice room would suffice to at least meet our needs. Sadly this was not to be. Room 112 has a double aspect - car park and main road. The staff are well aware of noise problems in... More

Was this review helpful? Yes
Poole
1 review
5 of 5 stars Reviewed 11 May 2012

2 day team building event at this stunning hotel with harbour and sea views for everyone in the team. The standard of cleanlieness, service and attention to detail was exceptional. Everyone in the hotel from the reception staff to waiters and waitresses were friendly and made everyone feel truly welcome, We enjoyed it so much that I shall be booking... More

Was this review helpful? Yes
Kenilworth, United Kingdom
Reviewer
5 reviews 5 reviews
Reviews in 5 cities Reviews in 5 cities
7 helpful votes 7 helpful votes
4 of 5 stars Reviewed 9 May 2012
2
people found this review helpful

Stopped here for two nights recently. The position of the hotel is fantastic, just a short walk from Sandbanks beach. Check in was extremely friendly and efficient. Our room, although small, was cozy,clean and had fabulous views over Poole harbour and a small balcony. Complimentary bottled water is provided. We had breakfast and dinner in the restaurant on both days.... More

Was this review helpful? Yes
Bournemouth
2 reviews
Reviews in 2 cities Reviews in 2 cities
5 of 5 stars Reviewed 30 April 2012

We needed somewhere to hold the 'wake' after the funeral of a close relative. We had about 35 family members coming after the service. We needed some quiet space in which to chat, share our thoughts and memories and of course replenish our ourselves. With the guidance of Anna in Sales, who was very efficient and understanding, we booked the... More

Was this review helpful? Yes
Warwickshire, England
Reviewer
5 reviews 5 reviews
Reviews in 5 cities Reviews in 5 cities
24 helpful votes 24 helpful votes
3 of 5 stars Reviewed 25 April 2012
2
people found this review helpful

We stayed for 2 nights at the Harbour Heights, Sandbanks over a weekend in early March. We prebooked on line using laterooms.com. It may be a mistake to prepay because I've a feeling they put these bookings in the smallest / worst rooms. I telephoned a couple of days before arrival to ask for a quiet room. On arrival we... More

Was this review helpful? Yes
London, United Kingdom
Senior Reviewer
8 reviews 8 reviews
Reviews in 6 cities Reviews in 6 cities
1 helpful vote 1 helpful vote
4 of 5 stars Reviewed 23 April 2012

We stayed at the hotel for a couple of nights mid week and had been promised a room with a view and what a view!! The room was very large with a huge comfy bed the bathroom could do with some updating with weird closing doors but that was made up by the view from our window. We could have... More

Was this review helpful? Yes
See 2 more reviews by mary e for Poole
Cheshire
Senior Reviewer
8 reviews 8 reviews
Reviews in 6 cities Reviews in 6 cities
3 helpful votes 3 helpful votes
4 of 5 stars Reviewed 13 April 2012

the hotel is lovely, a little tired around some edges perhaps, but spotlessly clean and the hotel team are superb. More

Was this review helpful? Yes

Travellers who viewed FJB Collection - Harbour Heights also viewed

Hotel du Vin Poole
4.5 of 5 stars 187 Reviews
Poole, Dorset
Show Prices ABS:HotelCheckRates-d209860?&src=Hotel_Review&fromServlet=Hotel_Review&Action=QC_AlsoViewed
FJB Collection - The Haven
4 of 5 stars 127 Reviews
Poole, Dorset
Show Prices ABS:HotelCheckRates-d193780?&src=Hotel_Review&fromServlet=Hotel_Review&Action=QC_AlsoViewed
FJB Collection - The Sandbanks
3.5 of 5 stars 255 Reviews
Poole, Dorset
Show Prices ABS:HotelCheckRates-d193781?&src=Hotel_Review&fromServlet=Hotel_Review&Action=QC_AlsoViewed
View all 15 hotels in Poole, ranked by popularity »

Been to FJB Collection - Harbour Heights? Share your experiences!

Write a Review Add Photos Add Videos

Additional Information about FJB Collection - Harbour Heights

  • Harbour Heights Hotel
  • Harbour Heights Poole
Address: 73 Haven Road, Sandbanks, Poole BH13 7LW, England (Formerly The Harbour Heights Hotel)
Price range (per night):* RM531 - 757

Owners: What's your side of the story?

If you own or manage FJB Collection - Harbour Heights, register now for free tools to enhance your listing, attract new reviews, and respond to reviewers.

  • Manage your listing
FJB Collection - Harbour Heights
Show the lowest price for this hotel (from our partners)
Show Prices