Holiday Inns strangely don't like putting plugs beside the bed for some reason, and don't provide free wifi. Room was otherwise ok.
At breakfast, with several members of staff standing with hands behind their back, I asked for a takeaway cup for my coffee and a member of staff pointed at a table maybe 10 feet away. I had to...
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Stayed here re a business conference and have no complaints.
Staff were extremely pleasant on arrival and advised of where the spa, bar and restaurant could be found before directing me to my room.
The room was spacious with a nice sized bathroom, freeview TV, iron and ironing board.
Evening meal was excellent and there was plenty of choice re...
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First time visit to this hotel although I'm very familiar with the brand. Easy to find and reasonably priced with helpful friendly staff the facilities are good with both fitness suite and pool. Food was excellent the evening meal in the restaurant was well prepared and service was very friendly. The duty manager was visible and in fact was out...
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Thank you David - it's very kind of you to take the time to review us.
I hope we can look after you again soon.
Kind Regards
Chris
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I have written previous reviews on this hotel as I use it often. Everything before still stands, only stay here if price is right, otherwise you can use the express next door.
However since my last stay this hotel have introduced a themed buffet evening on Wednesdays which, if your lucky enough, to be staying over on a Wednesday will...
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Reviewed 19 July 2011
Thank you so much for writing a review.
Our theme nights are starting to get a lot of attention - with the Indian Night definitely the most popular.
So much so, that we are thinking of making every Wednesday: Indian Night!
Also look out for Steak Night, and Sunday Lunch - both coming soon!
Chris
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I have stayed here one night every week for the last 4 weeks for work and on the whole it ias been great.
There is a fitness room and pool on site, rooms are quiet and comfortable, and the breakfast buffet is great (priced ad £9.95pp).
.
Staff on reception are very helpful and welcoming and recognised me by the...
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Thank you for your kind words.
As I write, Gemma, Reception Manager here at the Holiday Inn is briefing her team on the "Express Check Out" facility that we offer. Essentially (as you say) just check your bill through the TV in your room, fill in the form, and leave it in the little box located at Reception.
Some of...
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spent 3nights for my - - birthday with my family could not fault any of the obliging and friendly staff the food was great there were games for the kids and i liked the fact there was an interacting manager who actually cared for the guests. Thanks for making a birthday to remember. Keep up the good work would definately...
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So so pleased that we helped you to make some lovely memories of your Birthday.
I really hope that we see you all again soon.
Kindest Regards and Best Wishes
Chris
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Very friendly & helpful staff particularly at the reception desk.
Had booked a double room but told that they were all taken, asked for an upgrade room & this was given.
The staff at the breakfast area were not as courtious but overall I would definately use this hotel again.
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You are so kind. Thank you for taking the time to review us.
However, the gloves are off now - my Breakfast team have taken the challenge to be more courteous than the Reception team (a little friendly competition never hurt anyone)!
Really look forward to seeing you again soon.
Kindest Regards
Chris
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We stayed for one night recently. We had worked all day, had some issues with long queues at Heathrow and had driven for about 3 hours, so were ready for a shower, something to eat and a good sleep when we arrived.
On arrival there was nobody at reception. The foyer / bar is open plan, so the barman, once...
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Thank you so very much for posting a review.
Luke and I are really sorry that our communication was not better.
Indeed, following our conversation when you checked out, we have strictly re emphasised to the whole of Reception the need to write room numbers on key wallets very clearly during check in.
It's great to hear that you enjoyed...
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This has been by far the best of my recent stays in holiday inns. Staff were very helpful and friendly. Food was very good. Rooms satisfactory, all in all would highly recommend it.
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Thats absolutely wonderful to hear. We are all keeping your review in mind as our objective is to be the best! - so we'll keep working hard (it's great that you think we're on the right track)!
Hope to see you again soon.
Chris
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Desreves full marks in comparison to the other places I have stayed at in Taunton. The staff are maybe a little over the top being freindly (feels a bit false) but fair play to this hotel, food was very good, room very warm and clean.
Staff in the restaurant appeared to be working very long hours (doing early breakfast and...
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I am delighted that you had such a good stay, and thanks very much for posting such a kind review. I am also delighted with my team, and promise you that they are a pretty genuine bunch who really do get a kick out of providing great hospitality!
Look forward to seeing you again when you are next down Taunton...
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