Although this hotel is clean and reasonably comfortable, it is very dated and the decor is stuck in the 1970's. The best thing about this hotel is the helpfulness and friendliness of the staff. Breakfast is fairly unexciting but acceptable and the service in the restaurant is good and quick. The net curtains in the rooms are quite dingy and... More

Stayed for weekend with a golfing party. Staff were brilliant and food was fine. Ideally placed for all Carlisle amenities and very close to the station so no humping or taxis needed! Great value. Yes, the place is in need of a bit more refurbishment but it's good points far outweigh the bad. We'll be back next year. More

The staff here are great; really helpful & friendly. We did read the other comments about the Hotel, but it was better value than the Travelodge so we decided to book 2 days there. Even though we were early, we were offered the room. We had a choice. We were up-graded to a suite, but that was on the front... More

I have just stayed at this hotel for four nights. The staff were really helpful and cheerful and work very hard in what was a rather run down hotel. The breakfasts were fine, if a bit limited and our room was large with plenty of hot water and cleaned daily with fresh towels supplied. One bed was very comfortable but... More

This hotel looks like it may have been very nice 30yrs ago, but really is in dire need of updating and refurbishing. The receptionist who checked me in was very nice and extremely helpful. I stayed in a single room which was cramped, the furniture was dated and shabby, the wash hand basin was in the bedroom as it wouldnt... More

I have stayed in this hotel many of times as it is the cheaper more convieniant option for me. I have had a variety of rooms first couple of times the rooms were very dated large but well cleaned but all other times I stayed we were given very modern rooms nice and comfortable always clean comfy beds and very... More

Arrived to find the carpets in the reception thread bear and knackered. Was given my key and went to my room which was at the very far end of the hotel and stank of paint. The room looked out onto a brick wall and was freezing cold with only a tiny single radiator in front of the single glazed window.... More

Initially we didn't intend on staying over in Carlisle but after a couple of drinks we decided to check out The county Hotel. While enquiring, we were quoted a price of £48 for a twin room (as I was staying with a friend) with an all inclusive breakfast - this was a bargain as it was also situated in the... More

I am baffled by the amount of negative reviews for this hotel on TripAdvisor. I must have been lucky during my stay with a friend on Saturday 11th February 2012. It should have been a day-visit but after a few drinks we decided to stay out in Carlisle for a night of clubbing. I had briefly looked at hotel prices... More