Disappointing hotel and not 4 star - was more like a 3 star! Our hotel room backed onto a loud nightclub and the bass vibrated right throughout the room until 2am! The hotel was poorly updated with wires and pipes hanging out throughout the room, a panel of the window was missing and the bathroom and furniture was only half... More

The Hallmark Hotel in Carlisle is a great place to stay. Its location is ideal as it is right next door to the City Railway station. Parking is provided but limited, but if the car park is full the hotel will provide 25% discount from the Virgin Trains car parking. The hotel itself is stunning, modern but elegant with it.... More

Not the best hotel in carlisle,some b&b's are much nicer,its a clean place but the noise of taxi's & drunks is just to much..food was ok but had a better meal in the auctioneer..the citadel in on show at the front but not the nicest view when you see heroin addicts on the seats..I would try other hotels to be... More

We decided to visit this Hotel as a treat for our wedding anniversary and am disappointed to say that it wasnt what we expected at all. We were put on the third floor. Althought the room was relatively clean, the decor was in dire need of a freshen up. There were marks and scuffs on the wall which a simple... More

My wife and I took my mother here for a 2 night stay for her birthday 4-5th May 2012. The rooms were spacious and very well appointed. All the staff were very firendly, helpful and professional at all times. The hot buffet breakfast was excellent on both mornings with minimal queueing. The bar was very pleasant but the prices were... More

Just had a short one night break at the Hallmark Hotel. Positive points: 1) Good location opposite the railway station. 2) Nice bar area. 3)Nice restaurant area. 4)Prices not bad for hotel prices. 5)Room was not spacious but was clean with tasteful decoration. Negative points:1) We got there early due to train times, only to be told check in was... More

Just wanted to say a big thank you to the staff at this hotel. The room was very clean and comfortable, service excellent, breakfast delicious and nothing was too much trouble for the friendly helpful staff. Thanks again! More

This was part of a Shearings tour to Gairloch, and the Hallmark was our overnight stay on the journey northwards. We were there on a Sunday night, and, as a result, had a very peaceful night. This hotel is a haven of luxury, the rooms exceptionally well decorated and spotless, large flatscreen TV set ingeniously in the wall and lovely... More

Very pleasant and well located hotel, beside the railway station in the centre of Carlisle. Hard to beat it for location and comfort if visiting the city centre, but avoid like the plague at weekends! If visiting the city at weekends, stay away from the Hallmark. The hotel faces on to the drink and vomit capital of the north east,... More