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Ibis Carlisle

2.0 of 5
Portlands | Botchergate, Carlisle CA1 1RP, England
Hotel amenities
Ibis Carlisle
Ranked #10 of 20 hotels in Carlisle
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403 reviews from our community

Traveller rating
    82
    177
    80
    31
    33
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Families
38
 
Couples
170
 
Solo
53
 
Business
53
 
Rating summary
  • Location
    4 of 5 stars
  • Sleep Quality
    3.5 of 5 stars
  • Rooms
    4 of 5 stars
  • Service
    4 of 5 stars
  • Value
    4 of 5 stars
  • Cleanliness
    4 of 5 stars
Date Rating
St Helier, United Kingdom
Senior Contributor
33 reviews 33 reviews
8 hotel reviews
Reviews in 13 cities Reviews in 13 cities
12 helpful votes 12 helpful votes
4 of 5 stars Reviewed 12 May 2013 NEW

Although in a rather downmarket area of town, the Ibis lived up to the expected service offered by this group of hotels, The room was rather ordinary, but was comfortable, with their new style bedding and very clean. Breakfast was above average for Ibis, but still hefty at £7.50

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MIGUEL M, General Manager at Ibis Carlisle, responded to this review
15 May 2013

Thank you for taking the time to write a review. I am delighted that you enjoyed your visit. I look forward to seeing you again in the near future. Kind regards, Miguel Mendes More

lincs uk
Senior Contributor
29 reviews 29 reviews
14 hotel reviews
Reviews in 20 cities Reviews in 20 cities
15 helpful votes 15 helpful votes
3 of 5 stars Reviewed 8 May 2013

Booked for a one night stopover. Excellent value at £29 for the room. Very clean, great shower pod and really lovely helpful staff. Right in the centre of Carlisle - the car park is really difficult to get to around the back on the one way system but at least it has one! The room was very hard to keep... More

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MIGUEL M, General Manager at Ibis Carlisle, responded to this review
9 May 2013

Dear Valued Customer, thank you for taking the time to write a review about your recent visit to the Hotel Ibis Carlisle. I am delighted that you enjoyed your stay and we have noted your comments about the comfort of the beds, which we are addressing. Kind regards, Miguel Mendes More

Grange-over-Sands, United Kingdom
1 review
4 of 5 stars Reviewed 7 May 2013

I stayed at the Ibis in Carlisle overnight and was very impressed by the standards of cleanliness and comfort of the rooms. I was on my own and came for an evening meeting in nearby Portland Square, it finished earlier than I had thought so back at the hotel I took full advantage of the late bar before retiring to... More

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Review collected in partnership with Accorhotels.com

MIGUEL M, General Manager at Ibis Carlisle, responded to this review
9 May 2013

Dear Valued Customer, tank you very much for your kind review. It is much appreciated and I can assure you that my team will be delighted to hear that you enjoyed your stay. I look forward to welcoming you back again very soon. Kind regards, Miguel Mendes More

A TripAdvisor Member
5 of 5 stars Reviewed 6 May 2013

Excellent service from checking in to checking out. Room very quiet and clean. Hotel very handy for the railway station, vue cinema, weatherspoons and Carlisle itself. Breakfasts are very good, we just helped ourselves to as much as we wanted and there was plenty to choose from.

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Review collected in partnership with Accorhotels.com

MIGUEL M, General Manager at Ibis Carlisle, responded to this review
9 May 2013

Dear Valued Customer, thank you for your kind comments and compliments. I am delighted that you enjoyed your stay and I look forward to welcoming you back again soon. Kind regards, Miguel Mendes More

stockton on tees
2 reviews
4 of 5 stars Reviewed 3 May 2013

Not a lot to say, budget hotel £32 for 2 people overnight, clean tidy room, very comfortable bed, bathroom facilities more than adequate, car parking good, centrally located, staff helpful and friendly. Didnt eat of drink there, looked expensive, but as there is a Weatherspoons over the road & a town centre full of bars etc why would you. Would... More

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Review collected in partnership with Accorhotels.com

MIGUEL M, General Manager at Ibis Carlisle, responded to this review
4 May 2013

Dear Valued Customer, thank you for taking the time to write a review. I am delighted that you enjoyed your visit. I look forward to seeing you again in the near future. Kind regards, Miguel Mendes More

Arnside
Contributor
19 reviews 19 reviews
6 hotel reviews
Reviews in 11 cities Reviews in 11 cities
6 helpful votes 6 helpful votes
4 of 5 stars Reviewed 1 May 2013

Stayed two nights in very comfortable room with an exceptionally comfortable bed. We asked for a room at the rear of the hotel and were accommodated as requested (the front of the hotel is very noisy in the evening and into the early hours due to nightclubs adjacent to the hotel). Our only criticism was breakfast which had been hanging... More

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MIGUEL M, General Manager at Ibis Carlisle, responded to this review
3 May 2013

Thank you for taking the time to write a review. I am delighted that you enjoyed your visit. I look forward to seeing you again in the near future. Kind regards, Miguel Mendes More

Lancaster, United Kingdom
1 review
4 of 5 stars Reviewed 23 April 2013

A nice pleasant hotel in a good position for shopping in the centre and night life.A little noisy on Friday night in the busy bar area at the front but not a major problem- but if you,re a light sleeper ask for one of the rooms at the rear of the hotel. Good value and a nicer "aura" about it... More

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Review collected in partnership with Accorhotels.com

MIGUEL M, General Manager at Ibis Carlisle, responded to this review
25 April 2013

Thank you very much for your kind review. It is much appreciated and I can assure you that my team will be delighted to hear that you enjoyed your stay. I look forward to welcoming you back again very soon. Kind regards, Miguel Mendes More

Croydon, United Kingdom
Senior Contributor
23 reviews 23 reviews
12 hotel reviews
Reviews in 13 cities Reviews in 13 cities
14 helpful votes 14 helpful votes
3 of 5 stars Reviewed 22 April 2013

I always stay in the Ibis when I travel to Carlisle, and have always had a good stay - nice rooms, great staff etc. This time, however, the lift wasn't working and there was no clue as to when it would be restored. The staff were kind enough to put me on the first floor, but a friend who was... More

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Review collected in partnership with Accorhotels.com

MIGUEL M, General Manager at Ibis Carlisle, responded to this review
25 April 2013

Thank you for taking the time to write a review about your recent visit to the Hotel Ibis Carlisle. I am delighted that you enjoyed your stay and we have noted your comments about lift, which we have since addressed. Kind regards, Miguel Mendes More

Ballarat, Australia
Reviewer
5 reviews 5 reviews
5 hotel reviews
Reviews in 5 cities Reviews in 5 cities
1 helpful vote 1 helpful vote
4 of 5 stars Reviewed 21 April 2013

clean and tidy. easy to locate and close to shops and facilties. ample parking. good room size and large shower. staff were friendly. the negatives aren't worth writing about. overall good place to stay.

Was this review helpful? Yes
MIGUEL M, General Manager at Ibis Carlisle, responded to this review
22 April 2013

Thank you for taking the time to write a review. I am delighted that you enjoyed your visit. I look forward to seeing you again in the near future. Kind regards, Miguel Mendes More

Edinburgh, United Kingdom
Reviewer
3 reviews 3 reviews
3 hotel reviews
Reviews in 3 cities Reviews in 3 cities
1 helpful vote 1 helpful vote
4 of 5 stars Reviewed 18 April 2013

We stayed at the Ibis with friends on Tuesday 9th April, we picked Ibis as it was near to Gretna Green, & we could check in early, staff were friendly & helpful, it would have been even better if a member of staff had helped our older friend who is (70 +) with luggage up stairs as the lift was... More

Was this review helpful? Yes
MIGUEL M, General Manager at Ibis Carlisle, responded to this review
22 April 2013

Thank you for taking the time to write a review about your recent visit to Ibis Carlisle. I am delighted that you enjoyed your stay and we have noted your comments about the lift, which we have since addressed. Kind regards, Miguel Mendes More

 
 
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Additional Information about Ibis Carlisle

Also Known As:
Ibis Carlisle Hotel
Ibis Carlisle Hotel Carlisle
Accor Carlisle
Ibis Carlisle Cumbria
Address: Portlands | Botchergate, Carlisle CA1 1RP, England
Region: United Kingdom > England > Cumbria > Carlisle
Amenities:
Bar/Lounge Free Parking Pets Allowed Restaurant Wheelchair access
Hotel Style:
Ranked #10 of 20 hotels in Carlisle
Price range (per night): RM151 - 307
Hotel Class:2 star (2*)
Official Description (provided by the hotel):
The Ibis Carlisle hotel is located in the centre of the city, 200 m from the main railway station and not far from Lanes Shopping Centre. Carlisle Cathedral and the Castle are just a few minutes walk from the hotel. Book one of our 102 air conditioned rooms and benefit from use of our hotel amenities, including free outdoor parking, a bar serving light meals and snacks 24 hours 7 days as well as wireless Internet access to cater for business guests. Europcar rental services are available at the hotel. ... more   less 
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Ibis Carlisle
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