Stayed here over the weekend to have a relaxing weekend away. I can relate to many of the other review as they were pretty much spot on. I didnt have any issues with the reception staff as some people did. I found them all extreamly friendly and welcoming. Our room (112) was quite small and looked out over the car... More

we had our wedding here in december (the christmas tree and decorations added to the day), the day was organised excellently throughout and the hotel is a lovely venue for some wedding photos (not like some of the chain hotels which can be very samey). We had a lovely room for the night, the hote is easy for guests to... More

Stayed here for 4 nights with work, on arrival the lift was broken and I was given terrible directions to my room on the third floor from the very unenthusiastic receptionist. My room was incredibly hot. I was forced to use the A/C in the room because if I opened the window to let some fresh air in the noise... More

We stayed over the weekend for a wedding which was very well organized. That aside there were a couple of issues. When I checked in the 2 women at the desk were having a good old chat about something. One looked up and asked me what I wanted them walked away while the other one answered the phone. After about... More

Stayed at the hotel for my niece's wedding at the end of April. Reception staff were very helpful and we found our rooms (2nd floor) very quickly. Rooms very luxurious,shower very powerful. Hotel itself is superb with little 'hidiholes' if you want peace and quiet. We didn't find the breakfast too brilliant (usual bangers, beans etc). But overall a very... More

The Bedford Swan is a lovely old hotel overlooking the river. As an American who regularly visits Europe on business, I've come to appreciate the unique blend of culture and comfort available in the better hotels. The public areas are full of fascinating antiques and there's a stairwell that dates from the 1600s. The rooms are actually large by European... More

We were at this hotel for a wedding and it didn't disappoint. The accommodation was great. The hotel is lovely and quirky. The room was clean and modern and the only downfall was that you couldn't open the window do relied in the aircon which wasn't brilliant. Food at the wedding was fab and the staff very friendly! More

Our family arranged to take father for afternoon tea to celebrate his 80th birthday. We were crammed onto 3 small tables. There just was not room for cups and saucers, plates, tea and coffee pots and food. When the food came it was cakes first, scones then 15 mins. later sandwiches. The restaurant manager had been told of special dietary... More

The place smelled musty and damp. The server knew nothing about the teas on the menu. Although the 3-tiered serving dish was lovely and presented well, the food was not good. Very expensive for what you get. Considering that the Duchess of Bedford was the person who 'invented' high tea, you'd think The Swan would make a better effort to... More