A very friendly family run hotel, with a very helpful staff, sheryl was very helpful, and very pleasent and milelana, on reception got the job done very well indeed, Joe in housekeeping kept me supplied in tea and coffee. Food was very good with x 3 menu,s to choose from and the Chef knows his stuff, I recommend the 5... More

I stayed here on thursday night staff very helpful.. the irish lady on reception was so lovely very welcomeing nothing was to much trouble not only did this lady book us in she also served us in the bar also in the restaurant wondreful service.. room was clean neat & tidy .breakfast fab.. we will be comeing back to stay... More

Staff were all friendly and helpful, and rooms had everything we needed for a one night stay. However it was dated, the double beds were short and there was CARPET IN THE BATHROOM which was pretty off putting. Food was average. Location was perfect as it was a 5 mins walk from staition and town centre. More

It's difficult to know where to begin. The staff who were cheerful and friendly, were the only redeeming feature of this 'hotel'. I stayed in a room which was the fire escape route - the door from my room leading onto the hotel roof had no lock at all, just a flimsy door chain. The radiator in my room wasn't... More

This was the worst British hotel I have stayed in for twenty years - so bad, it harked back to the bad old days when discomfort was the keynote of small English hotels. My room, dilapidated and dirty, had no heating or hot water ('the boiler's off'), and a serious problem with mold. They moved me to a room where... More

We stayed here recently - photo on website is misleading - this place is very shabby and old fashioned, would love to send the Hotel Inspector off the telly. Creaky floorboards, dirty carpets, (you could see a layer of dust on the carpet at the side of the bed), cobwebs. Broken shelf in wardrobe, shower gel dispenser fell off the... More

My Husband and I booked the Shakespeare Hotel for our evening wedding reception (held November 2011 after a wedding abroad). We now wish that we had saved our money and taken our guests to the pub instead! The catalogue of errors begins: We booked The Shakespeare as we were told that they were able to cater for up to 150... More

My husband, sister-in-law and I had the pleasure of staying in this hotel last night, and I have nothing but positive things to say about the place. The staff are tremendously friendly and willing to go that extra mile, and the bed that we slept in is the most comfortable bed I have ever slept in in my whole life!... More

If you're wondering where to go for your Association or Branch 'do' and want professional service with a smile, good food and a warm welcome look no further than this Hotel. We had our annual Christmas Lunch for a party of 24 Veterans and were most impressed and consider this to be our best choice yet. Peter ensured the occasion... More