Bedroom was dated and poorly converted, the modern look was token, the beds were uncomfortable childs pull out was awful as was single, double was to singles with ridge in centre, no phone to call reception, only two cups no glasses (4 people in room). Noise from bar directly beneath was awful and unacceptable, bar entrance was below window and...
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Many thanks for your comments. It really matters to us that our guests enjoy every aspect of their stay, and we do apologise that on this occasion your stay was far from relaxing. Please be assured that we take all feedback seriously and on receipt of your details, the issues raised will be fully investigated and duly followed up by...
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