The best part about this hotel is the reception.
Even though the staff are all friendly, some do not exactly seem very excited to be there. I stood waiting 5mins to be served while 2 members of staff looked after the same customer.
I also asked about the times for a weight watchers meeting as was given the incorrect time...
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I need a hotel in order to attend a social gathering near Altrincham. The BEST WESTERN Cresta Court Hotel looked from the Best Western website clean and tidy and it was within my price range - I was not disappointed.
Overall my experience was pleasant and comfortable. Because I was meeting people on Manchester, I had to check into the...
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Dear Guest,
Thank you for your review regarding your recent stay with us. Your feedback is important to the Hotel. It is always welcome to receive such kind comments from our guests and I am pleased to hear that you had an enjoyable stay with us
We look forward to welcoming you back to the hotel in the near future....
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I've stayed here twice, the first time was around 3 years ago which was pleasant but sadly when I stayed here last year it wasn't so enjoyable. Both stays were overnight before our flight the next morning.
RECEPTION= We got here late evening to a (nicely decorated) reception. However, the girls on the reception looked like they had just walked...
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Dear Guest,
Thank you for your comments. I am disappointed that you have chosen to take so long in placing a review regarding the hotel as the changes we have made in the interim show this review to be not a true reflection of the standard the hotel offers and I would hate to think that those reading this review...
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friendly and helpful reception staff . rooms are clean and tidy and have been refurbished. the public areas are also lovely. we went into manchester shopping on the metro link. this is 5 min walk. metros are frequent and take about 15 mins into manchester centre. we went into altringham for a meal and drinks at night. i would recommend...
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Dear Guest,
Thank you for your review regarding your recent second stay with us. Your feedback is important to the Hotel. It is always welcome to receive such kind comments from our guests and I am pleased to hear that you had an enjoyable stay with us
We look forward to welcoming you back to the hotel in the near...
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Used hotel as a park and ride to Manchester airport. Checked in quickly and easily and was delighted with our room. Had a couple of drinks in the bar which was very comfortable and then used the restaurant , the garlic bread starter is a must :).
After dinner we drove to Trafford centre which is a very eas 10min...
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Dear Guest,
Thank you for your review regarding your recent second stay with us. Your feedback is important to the Hotel. It is always welcome to receive such kind comments from our guests and I am pleased to hear that you had an enjoyable stay with us
We look forward to welcoming you back to the hotel in the near...
More
Stayed there on numerous occasions, have to say that James on reception is a great asset helpful in every way possible. Thanks James. rest of hotel is very clean. and is what is expected for a 3* budget hotel. very comfortable and will stay many times again.
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Dear Guest,
Thank you for your review regarding your recent second stay with us. Your feedback is important to the Hotel. It is always welcome to receive such kind comments from our guests and I am pleased to hear that you had an enjoyable stay with us. I shall pass on your compliments to James as it is always welcome...
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Stayed here for one night on 26/04/12 due to flight times and also parked the car here for the week while we were away really good value for money instead of meet and greet as the price includes one night stay, transfers to and from airport and car park. It's was a comfortable stay very friendly helpful staff, our room...
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Dear Guest,
Thank you for your review regarding your recent second stay with us. Your feedback is important to the Hotel. It is always welcome to receive such kind comments from our guests and I am pleased to hear that you had an enjoyable stay with us
We look forward to welcoming you back to the hotel in the near...
More
We only stayed one night on the way to a funeral and the hotel was adequate for our needs. The room was clean if a little tired and the bathroom smelt of smoke but this was the best placed and cheapest hotel in the area.
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Dear Guest,
Thank you for your review regarding your recent second stay with us. Your feedback is important to the Hotel. I am pleased to hear that we were able to offer you good value for money and am pleased to let you know that we are in the process of updating corridors and rooms to provide a fresh, modern...
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My husband and I stayed here for one night before going on a short break the next day. It was really pleasant. The room was fine, very clean and had all we needed. Reception staff and restaurant staff were pleasant and helpful. Peaceful night's sleep and the shuttle to the airport next morning was prompt. A good experience all round.
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Dear Guest,
Thank you for your review regarding your recent second stay with us. Your feedback is important to the Hotel. It is always welcome to receive such kind comments from our guests and I am pleased to hear that you had an enjoyable stay with us
We look forward to welcoming you back to the hotel in the near...
More
This has to be one of the worst hotels I've ever stayed in. Over priced, run down and trembly noisy. I got absolutely no sleep due to load music from down stairs and paper thin walls..This place should be avoided at all costs.. As for the restuarant the food was absolutely diabolical.. I have nothing good to say about it..Avoid...
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Dear Guest,
Thank you for your comments. Based on the small amount of detail in your review, I am not able to provide any specific comments to you but if you could please contact myself to discuss your review further at liz@cresta-court.co.uk I would be delighted to discuss your comments and assist. I hope to have the opportunity to speak...
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