We noticed that you're using an unsupported browser. The TripAdvisor website may not display properly.
We support the following browsers:
Windows: Internet Explorer, Mozilla Firefox, Google Chrome. Mac: Safari.

Bay Norbreck Hotel

Castle Road, Scarborough YO11 1HY, England
Hotel website
Hotel amenities
Special Offer
WEEKEND BREAKS FROM £99
Bay Norbreck Hotel
Ranked #20 of 28 hotels in Scarborough
Which Scarborough hotels are on sale?
Check-in Check-in Check-out Check-out
See hotels
Write a Review

156 reviews from our community

    Trip type
Traveller rating
    35
    63
    22
    19
    17
Date Rating
Brixham
Senior Reviewer
8 reviews 8 reviews
Reviews in 5 cities Reviews in 5 cities
4 helpful votes 4 helpful votes
2 of 5 stars Reviewed 11 June 2013

Just returned from a Shearings holiday at this hotel. The holiday was excellent but the hotel was not. The first room we were given was disgusting. Only one of the curtains would open making the room quite dark. The mattress was awful and you could feel the base of the bed through it. The shower looked like a hand held... More

Was this review helpful? Yes
See 2 more reviews by Dorothy M for Scarborough
manchester
Reviewer
3 reviews 3 reviews
3 hotel reviews
Reviews in 2 cities Reviews in 2 cities
4 helpful votes 4 helpful votes
2 of 5 stars Reviewed 28 May 2013

just returned from a shearings coach holiday based at this hotel. while the hotel is very dated in decor it was kept spotlessly clean by a very pleasant and hard working staff . the bar was a bit pricey but the albion pub is just round the corner. its the food that was served up to us that i found... More

Was this review helpful? Yes 4
Louise M, General Manager at Bay Norbreck Hotel, responded to this review
3 June 2013

Thank you for your positive comments regarding the cleanliness of the hotel and the pleasant and hard working staff they are much appreciated and will be passed onto the team. I am disappointed to learn that you were not satisfied with the food on offer, our menus are developed centrally to try and allow for most tastes and are used... More

Travellers are raving about these Scarborough hotels

The Oakwheel Inn
4.5 of 5 stars
Show Prices ABS:HotelCheckRates-d2045822?&src=Hotel_Review&fromServlet=Hotel_Review&Action=QC_RavingAboutButton
The Copper Horse Cottages
5 of 5 stars
Show Prices ABS:HotelCheckRates-d3410837?&src=Hotel_Review&fromServlet=Hotel_Review&Action=QC_RavingAboutButton
St Michael's Guest House
5 of 5 stars
Show Prices ABS:HotelCheckRates-d1443858?&src=Hotel_Review&fromServlet=Hotel_Review&Action=QC_RavingAboutButton
The Sands - Sea Front Apartments
5 of 5 stars
Show Prices ABS:HotelCheckRates-d1144315?&src=Hotel_Review&fromServlet=Hotel_Review&Action=QC_RavingAboutButton
Tamworth, United Kingdom
2 reviews
Reviews in 2 cities Reviews in 2 cities
2 helpful votes 2 helpful votes
1 of 5 stars Reviewed 28 May 2013

We booked in for two nights on 24th&25th may 2013 on entering our bedroom which is nothing like the one on the web page,the first thing we noticed was the smoke alarm covered with a plastic bag ,the easy explanation is that a previous guest had done it,but I am 5'10 tall and I couldn't reach it,if I could have... More

Was this review helpful? Yes 1
Louise M, General Manager at Bay Norbreck Hotel, responded to this review
3 June 2013

These matters have been brought to the attention of the hotel via your recent email communication and are being dealt with. As the matters were not brought to the attention of the hotel during your stay we were unable to rectify them for you but I can assure you they are being investigated thoroughly. More

Doncaster, England, United Kingdom
1 review
3 helpful votes 3 helpful votes
3 of 5 stars Reviewed 27 May 2013

Have recently returned from a 4 day stay at the Norbreck Hotel and considering the price not a bad stay. On the plus side rooms cleaned every day, variety of meal choices, Minuses include no heating in the rooms, condensation on windows so could not see the sea view, no wi fi. Entertainment standard eg bingo every night coupled with... More

Was this review helpful? Yes 3
Louise M, General Manager at Bay Norbreck Hotel, responded to this review
3 June 2013

Thank you for your review Joy. The heating had been turned off due to the warmer weather but this changed suddenly and we did not appreciate the problems this caused our guests as little was reported to the hotel. We are investigating the possibilities of introducing Wi-Fi as this has become a more frequent request from our guests. I am... More

doncaster
1 review
2 helpful votes 2 helpful votes
3 of 5 stars Reviewed 25 May 2013

recently returned from a 4 day holiday at norbreck hotel. everything we found was average with occasional highlights such as pleasant staff, clean towels every day. food was adequate with choices. my only criticism was rooms could be cold and no wi-fi facilities which in this day and age i feel should be addressed.

Was this review helpful? Yes 2
Louise M, General Manager at Bay Norbreck Hotel, responded to this review
3 June 2013

Thank you for your review bigcol. It’s nice to hear you appreciated our pleasant staff and that you found the food adequate, we have introduced a new menu this week with options to suit a variety of tastes. We did experience some extreme winds the week you stayed which caused some of the hotel to be colder than usual and... More

Shefford, United Kingdom
2 reviews
Reviews in 2 cities Reviews in 2 cities
1 helpful vote 1 helpful vote
1 of 5 stars Reviewed 25 May 2013

hotel cold stayed 4 nights room very cold no heating on in rooms,we asked about heating the staff said the manager had turned it off and no one had the key our room was not the only room as nearly all the coach party said the same the building needs an good update ,staff running around in a confused state... More

Was this review helpful? Yes 1
Louise M, General Manager at Bay Norbreck Hotel, responded to this review
3 June 2013

Thank you for taking the time to write your review, I’m sorry to hear you were not entirely satisfied with your break. Due to a number of guests reporting being hot the heating had been turned off to accommodate this, guests at the front of the building reporting that their rooms were cold due to the very high winds we... More

London, United Kingdom
1 review
1 helpful vote 1 helpful vote
4 of 5 stars Reviewed 24 May 2013

Stayed at the Norbreck 13-17 May 2013. Had a great time, All services were very good. I would like to say a special thank you to the chef, the food was excellent, really good choice, his chefs specials were great, food was always hot and nicely presented. Also a thank you to our waiter Marius he was extremely efficient and... More

Was this review helpful? Yes 1
Louise M, General Manager at Bay Norbreck Hotel, responded to this review
3 June 2013

It was lovely to read your review Eileen & we are so pleased you had a great time. I have passed your comments on to the chef and his kitchen team who were very happy you enjoyed the food during your stay. I have also passed your thanks onto your waiter as you asked. We look forward to welcoming you... More

Huddersfield, United Kingdom
Reviewer
3 reviews 3 reviews
3 hotel reviews
Reviews in 3 cities Reviews in 3 cities
4 helpful votes 4 helpful votes
4 of 5 stars Reviewed 15 May 2013

Stayed at the norbreck hotel 10th-13th of May. We found the hotel very comfortable and most welcoming. The staff are very helpful ,and a special mention to Louise the manageress who nothing seemed to be too much of a bother. The hotel itself was a bit tired in places and could do with a bit of a sprucing up. Our... More

Was this review helpful? Yes
Louise M, General Manager at Bay Norbreck Hotel, responded to this review
23 May 2013

Thank you for your review ‘Conway S’ and for your special mention, myself and all the staff at the hotel do try our best to make everyone’s stay enjoyable. The hotel has refurbishment planned each year to update the decor and we are due to have another 8 rooms refurbished in a couple of weeks time. The views from our... More

burnley
1 review
3 helpful votes 3 helpful votes
5 of 5 stars Reviewed 30 April 2013

Friday 26th April till Monday 29th April , had a fabulous stay at the Norbreck , 4 people in our party we all said that everything about the hotel was first class ,all the staff were very polite , helpful and very friendly , the rooms were spotless , excellent choice of meals , really good entertainment all weekend ,... More

Was this review helpful? Yes 3
Louise M, General Manager at Bay Norbreck Hotel, responded to this review
1 May 2013

Thank you for your review Alonski, it’s great to hear you and your friends enjoyed your week’s break with us. I will pass all your comments onto the staff who I’m sure will be very pleased to receive them. I look forward to welcoming you all back again in the future. More

Littlehampton, United Kingdom
1 review
4 helpful votes 4 helpful votes
1 of 5 stars Reviewed 28 April 2013

The hotel was clean but needs refurbishing and updating. Waiting staff need to go on customer service course. The food was not good and small amounts (I'm not a big eater and went to bed hungry). If you suffer with your back then this hotel is not for you, the lounge/bar area very uncomfortable also the bed. The entertainment was... More

Was this review helpful? Yes 4
Louise M, General Manager at Bay Norbreck Hotel, responded to this review
1 May 2013

Thank you for taking the time to review your recent stay with us. We appreciate the feedback you have given and are sorry you didn’t enjoy your stay. As you can see from comments made below by our other recent guests the hotel is usually very popular and our staff are highly praised. We strive to upgrade a proportion of... More

Alexander Hotel
Great value on a similar hotel
Scarborough, North Yorkshire
5 of 5 stars 121 Reviews
Still looking for a hotel?
Highly rated hotels in or near Scarborough
Family-friendly
Palm Court Hotel
Palm Court Hotel 4.0 of 5 stars 233 reviews
Romantic
The Grand Hotel
The Grand Hotel 4.0 of 5 stars 698 reviews
Luxury
Premier Inn Scarborough
Premier Inn Scarborough 4.5 of 5 stars 393 reviews
Show Prices ABS:HotelCheckRates-d215143?&src=Hotel_Review&fromServlet=Hotel_Review&Action=QC_Style_Xsell
Show Prices ABS:HotelCheckRates-d189656?&src=Hotel_Review&fromServlet=Hotel_Review&Action=QC_Style_Xsell
Show Prices ABS:HotelCheckRates-d2075613?&src=Hotel_Review&fromServlet=Hotel_Review&Action=QC_Style_Xsell
Travellers also viewed these Scarborough hotels
Bay New Southlands Hotel 4.0 of 5 stars 126 reviews The Crescent Hotel 4.5 of 5 stars 296 reviews The Mount Hotel 4.5 of 5 stars 73 reviews The Crown Spa Hotel 4.0 of 5 stars 878 reviews
Show Prices ABS:HotelCheckRates-d645586?&src=Hotel_Review&fromServlet=Hotel_Review&Action=QC_AlsoViewed_Hero
Show Prices ABS:HotelCheckRates-d1860892?&src=Hotel_Review&fromServlet=Hotel_Review&Action=QC_AlsoViewed_Hero
Show Prices ABS:HotelCheckRates-d198892?&src=Hotel_Review&fromServlet=Hotel_Review&Action=QC_AlsoViewed_Hero
View all 28 hotels in Scarborough, ranked by popularity

Been to Bay Norbreck Hotel? Share your experiences!

Write a Review Add Photos Add Videos

Additional Information about Bay Norbreck Hotel

Address: Castle Road, Scarborough YO11 1HY, England
Phone Number:
Region: United Kingdom > England > Yorkshire > North Yorkshire > Scarborough
Amenities:
Bar/Lounge Free Breakfast Restaurant Wheelchair access
Hotel Style:
Ranked #20 of 28 hotels in Scarborough
Price range (per night): RM147 - 440
Official Description (provided by the hotel):
Standing on the headland, near Scarborough's ancient castle ruins, the Norbreck is the only hotel in town which looks out over both the North and South Bays, with breathtaking panoramic sea view. From this peaceful location you can rest in the convivial atmosphere of the bar lounge or in the comfort of the restaurant and savour the scenic sights of golden sands and ocean waters. In the hub of the town itself, lying just ten minutes' away, there is an array of shops and holiday attractions. While a day trip takes you to York or to see the moors, to test your nerves at Flamingo Land or to revisit 'Brideshead' at Castle Howard. There's such a lot to see and do in the area! The hotel does not have a car park. However street parking is available nearby. ... more   less 

Owners: What's your side of the story?

If you own or manage Bay Norbreck Hotel, register now for free tools to enhance your listing, attract new reviews, and respond to reviewers.

  • Manage your listing