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Cayton Bay Holiday Park - Park Resorts Campground Reviews, Scarborough

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Cayton Bay Holiday Park - Park Resorts

Mill Lane | Cayton Bay, Scarborough YO11 3NJ, England
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Cayton Bay Holiday Park - Park Resorts
123 traveller photos
Ranked #12 of 15 Speciality lodging in Scarborough
3.5 of 5 stars 363 Reviews
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363 reviews from our community

Traveller rating
    78
    111
    76
    51
    47
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Families
257
 
Couples
31
 
Solo
0
 
Business
0
 
Rating summary
  • Location
    4 of 5 stars
  • Sleep Quality
    3 of 5 stars
  • Rooms
    3.5 of 5 stars
  • Service
    3.5 of 5 stars
  • Value
    3.5 of 5 stars
  • Cleanliness
    3.5 of 5 stars
Date Rating
NEWCASTLE
1 review
“great surprise”
4 of 5 stars Reviewed 24 May 2013 NEW

We arrived at Cayton Bay a bit nervous, due to visiting some very poor Park Resorts sites in the North East,and also previously staying at the supposed 'flag ship' site of Southview. We have spent the last ten years touring the country with Haven, however the break we have returned from had a higher quality of entertainment than them,Cayton Bay... More

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York, United Kingdom
Reviewer
4 reviews 4 reviews
Reviews in 3 cities Reviews in 3 cities
“BRILLIANT HOLIDAY, CANT WAIT TO GO BACK!”
4 of 5 stars Reviewed 20 May 2013 NEW

We stayed at the end of April on a Friday to Monday break. Check in was easy and smooth, the staff were all friendly and welcoming. We stayed in a gold caravan which was lovely apart from the overwhelming smell of cigarettes, we had the windows open as much as possible but the weather wasn't to great so not always... More

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Park R, General Manager at Cayton Bay Holiday Park - Park Resorts, responded to this review
21 May 2013

Thank you for taking the time to post you review on Trip Advisor. Apologies for the smell of cigarette in your caravan, this is unacceptable, please make sure to tell a member of staff if a problem like this arises again as we will look into resolving it as quick as possible. It was really pleasing to see that you... More

Skegness, United Kingdom
1 review
“FANTASTIC HOLIDAY....”
5 of 5 stars Reviewed 18 May 2013 NEW

We have just returned home from a 4 night break at Cayton Bay, what a great time we had, the caravan was fantastic, lovely & clean and everything we needed for our holiday was in there, nothing was out of place, LOVED IT.. Having read all the nasty comments on this site I almost cancelled, because some of them were... More

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Park R, General Manager at Cayton Bay Holiday Park - Park Resorts, responded to this review
20 May 2013

Hi Elaine Thank you for the great feedback. It was really pleasing to read how fantastic your holiday was. It’s always disappointing that people are almost put off coming for the odd poor feedback we get when in the main we get it right and people like yourselves have a great time with us Thank you very much for your... More

Sunderland, United Kingdom
Senior Contributor
29 reviews 29 reviews
13 hotel reviews
Reviews in 19 cities Reviews in 19 cities
22 helpful votes 22 helpful votes
“Very nice!!!! Felt at ease”
5 of 5 stars Reviewed 15 May 2013

Me and the family came here we stayed in a gold plus caravan which was spotlessly clean. Well done cleaners! The site is clean and tidy. The swimming pool was lovely and warm baring in mind it was still late march. The staff were great, the bar area is clean. I will return again with the family. I have been... More

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See 2 more reviews by kathri for Scarborough
Park R, General Manager at Cayton Bay Holiday Park - Park Resorts, responded to this review
17 May 2013

Thank you for sharing your great experience at Cayton Bay Holiday Park on Trip Advisor. It was really pleasing to read how clean you found the caravan and how friendly you found the team on park. Your comments have been passed onto the team as they work tirelessly to ensure people do have a great time with us and I... More

Reviewer
5 reviews 5 reviews
3 hotel reviews
Reviews in 5 cities Reviews in 5 cities
1 helpful vote 1 helpful vote
“Lovely clean caravan”
4 of 5 stars Reviewed 14 May 2013 via mobile

After reading the reviews on here I was slightly worried about our weekend stay in a bronze caravan. I was pleasantly suprised to find a lovely clean 3 bed van with not so much as a whiff of wet dog!!! The caravan was clean and sufficient for our stay, it was however very cold at night but we just bought... More

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Park R, General Manager at Cayton Bay Holiday Park - Park Resorts, responded to this review
15 May 2013

Thank you for taking the time to post your review. I am glad to hear how sufficient the caravan was as well as the park being suitable for you with varying needs. I will pass your comments on regarding the security to my Security and Complex Manager as one of the chaps is actually one of the arcade team members... More

Leeds, England, United Kingdom
Contributor
11 reviews 11 reviews
6 hotel reviews
Reviews in 8 cities Reviews in 8 cities
10 helpful votes 10 helpful votes
“Wet weekend away”
3 of 5 stars Reviewed 12 May 2013

We have been to cayton bay a couple of times but now we are considering owning a caravan so I really analyse everything. I love the club and option of pub immediately over the road. Caravan as usual was fine and gave all that was required. Weather was rubbish and kept raining but that is nobodies fault and obviously you... More

Was this review helpful? Yes 1
Park R, General Manager at Cayton Bay Holiday Park - Park Resorts, responded to this review
14 May 2013

Thank you for taking the time to share your feedback. It was really pleasing to read that you are considering buying a caravan and becoming an owner with us here at Cayton Bay. It was such a shame the weather turned for the worse as we had been fortunate enough to have some great weather prior to your stay. With... More

Derby, United Kingdom
Contributor
14 reviews 14 reviews
8 hotel reviews
Reviews in 8 cities Reviews in 8 cities
11 helpful votes 11 helpful votes
“"improvement"”
3 of 5 stars Reviewed 11 May 2013

we have been her for a few years and we can only stay in bronze has we take the dog we can see their as been some improvement since our last visit but still room to improve the tv in the van was a portable thing upgrade to a flat screen ,mattress proctectors and pillow proctectors would be better for... More

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Park R, General Manager at Cayton Bay Holiday Park - Park Resorts, responded to this review
14 May 2013

some improvements on park since your last visit. I am currently getting a list of all the older style televisions with the intention of upgrading them to flat screen televisions. I am also currently looking into the mattress / pillow protectors from a previous comment made recently on Trip Advisor. It was disappointing to read your comments about the broken... More

2 reviews
“Dirty”
3 of 5 stars Reviewed 10 May 2013 via mobile

Stayed in silver plus. Elm 28. Very dirty!! Toilet also leaked when flushed. There wasnt heating which there was supposed to be, i complained and they moved us to a bigger and better caravan which was loads better, Drake 13. Still not cleaned to my liking but everyones standard are different and it was loads better than what we had... More

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Park R, General Manager at Cayton Bay Holiday Park - Park Resorts, responded to this review
13 May 2013

Hi Mrs Machol, It was disappointing to read that your caravan did not meet your expectation and our usual high standards. It was helpful that you informed us during your stay so we were able to relocate you according. It was however really pleasing to read the positive comments regarding the pool and crazy golf. Whilst we endeavour to get... More

lincoln uk
Senior Contributor
37 reviews 37 reviews
17 hotel reviews
Reviews in 17 cities Reviews in 17 cities
15 helpful votes 15 helpful votes
“lovely peaceful trip”
4 of 5 stars Reviewed 10 May 2013

having arrived early we had some lunch & was able to use all the faclilties until we could book in because they could not find our booking & having to wait we were up graded the staff were very pleasant & helpful .we really enjoyed our stay here from the 29th april to 3rd may lovely sunny week every where... More

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Park R, General Manager at Cayton Bay Holiday Park - Park Resorts, responded to this review
13 May 2013

HI Lavina, Thank you for your feedback. It was really pleasing to read that you had a fantastic stay with us and that you found the park so peaceful even when it is at its busiest. I have passed your comments back to the team as it is really rewarding for them to see when they get it right and... More

Newcastle upon Tyne
2 reviews
Reviews in 2 cities Reviews in 2 cities
6 helpful votes 6 helpful votes
“Can't wait to go back!”
5 of 5 stars Reviewed 10 May 2013 via mobile

I have just came back from this holiday park where I went with my partner and two year old son. We had a fab time. The caravan was perfect, very clean and modern with all appliances needed such as iron, fridge freezer etc. The site itself was amazing, so much to do such as the pool eith activities on, big... More

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Park R, General Manager at Cayton Bay Holiday Park - Park Resorts, responded to this review
13 May 2013

Hi Jenna, It was really pleasing to read that you had a great family holiday with us and thank you for your kind feedback. Whilst it is helpful to get constructive feedback is really rewarding for the team to get such positive feedback as well and makes it so much more rewarding doing their job. Your kind comments have been... More

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Additional Information about Cayton Bay Holiday Park - Park Resorts

Also Known As:
Cayton Bay Holiday Park - Park Hotel Scarborough
Cayton Bay Holiday Park - Park Hotel
Address: Mill Lane | Cayton Bay, Scarborough YO11 3NJ, England
Phone Number:
Region: United Kingdom > England > Yorkshire > North Yorkshire > Scarborough
Amenities:
Bar/Lounge Beach Free Parking Children Activities Pets Allowed Restaurant Swimming Pool
Hotel Style:
Ranked #12 of 15 Speciality lodging in Scarborough
Official Description (provided by the hotel):
It's all action stations at this fabulous Park near the seaside resort of Scarborough. With a great choice of entertainmnet you'll be toe tapping and hand clapping all night! Facilities include a fun pool with flume, all weather multi sports court, adventure playground, crazy golf and soft play area, volleyball and basketball. ... more   less 

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