Maybe, in days past as the largest hotel in europe it was the place to be now however things have changed.mealtimes were similar to feeding time at the zoo,the tables set in rows like a factory canteen the dining room staff have lost the ability of speech and smiles and 2 lifts to service a 365 room hotel is just... More

Booked this holiday in November for May year after when we arrived after queuing for an hour we were told no room available and the staff were so rude we were then transferred to another hotel I would not recommend this hotel

A very disappointing hotel. The rooms were incredibly small for a double, there was no air conditioning so the rooms were incredibly hot. Food was dreadful though we only had breakfast. There was no Internet services outside the main lobby and the signal was very weak. The pipes were very loud especially when trying to sleep. There were only 2... More

Lovely old building but in dire need of investment. Stayed just the one night in a 'Deluxe' room.. (deluxe purely as a result of having a sea view apparently). Room was clean enough, bedding clean etc. but furniture was aged.. Shower nice and hot (well, hot anyway). Had a balcony, which was a plus although our neighbours were smokers so... More

Lets just say this is one of the worst hotels I have ever stopped in and not going to to write a long review as it really is not worth my time in writing it In short the the double room that only had a 3/4 bed that we booked was on -2 floor with no window, the room was... More

Myself and my girlfriend stayed here this weekend the service was terrible the rooms was horrid we opened the kettle to fill it up an there was sick inside it the curtains was hanging off the breakfast lets say pigs get better food the staff was extremely rude not a nice place at all the travel lodge across the way... More

The Penthouse suite! What can I say? Positives; A trip down memory lane ( we had a wonderful holiday here when it was owned by Butlins over twenty years ago)&Fabulous views. Negatives; Cold, damp, smelly. We went out and bought some plug in air-fresheners and some spray bleach for the mildew on the bathroom window. We shut off the really... More

Stayed at the Grand from 17/5/13 - 20/5/13, it was a birthday treat for my husband. The price was cheep and on arrival I discovered why! No parking and the reception staff were ignorant, the man who checked us in miss counted the money my husband gave him and made a racist comment about not being used to foreign money!... More

I have never laughed so much and so hard in my entire life as my one night here. I can't believe places like this still exist. I stayed one night with my friend last week and I am still laughing now. I could not have packed enough sequins if I had tried. The cabaret, the mobility scooters, the spotty concierge... More