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Luton Hotel Residence

92 Chapel St, Luton LU1 5DD, England
Hotel amenities
Luton Hotel Residence
Ranked #12 of 26 hotels in Luton
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22 reviews from our community

    Trip type
Traveller rating
    7
    5
    4
    2
    4
Date Rating
Reviewer
5 reviews 5 reviews
3 hotel reviews
Reviews in 3 cities Reviews in 3 cities
1 helpful vote 1 helpful vote
4 of 5 stars Reviewed 24 January 2013 via mobile

Stayed in a single room for one night having booked online with less than a weeks notice. Staff present upon arrival and departure were pleasant and very helpful. For me the room was ideal as I was just after somewhere to put my head for the night to assist with a quick change over at work and provided me with... More

Was this review helpful? Yes 1
LHR2011, Front Office Manager at Luton Hotel Residence, responded to this review
27 January 2013

Thank you very much for giving us such a nice feed back. We highly appreciate it because guest' reviews help us to identify the areas for improvement within our company so as tailor our services according to guest wishes. We value these comments very much & we will try to be always more promising and more practical. More

Luton, United Kingdom
Reviewer
4 reviews 4 reviews
Reviews in 2 cities Reviews in 2 cities
1 helpful vote 1 helpful vote
5 of 5 stars Reviewed 11 January 2013

Staying for a few weeks, Insurance Paying? surprised to its comfort, excellent staffing, very clean throughout, That's what i like (like being at home). Ordered food online, Alraj Takeaway, recommended by another guest who was ordering online. Will book again.

Was this review helpful? Yes 1
See 2 more reviews by m495060 for Luton
LHR2011, Front Office Manager at Luton Hotel Residence, responded to this review
12 January 2013

We are so glad that you liked us and are delighted that we made your stay a pleasant one. A home like environment when you are away, providing help in every single step whether it to find a bus route to airport, calling a taxi, directions to local supermarket, attraction, Hotels, Takeaways, gyms golf clubs etc. That what we do... More

1 review
3 helpful votes 3 helpful votes
4 of 5 stars Reviewed 21 December 2012 via mobile

I've just spent 4 nights at the hotel as I've taken a job in the area and I'm not much moving into my own place til the new year. I spent the previous week at another 'budget' hotel in Luton but this was cheaper and much better, clean room with enough space to make it comfortable, the staff were friendly... More

Was this review helpful? Yes 3
LHR2011, Front Office Manager at Luton Hotel Residence, responded to this review
12 January 2013

We are so delighted that you liked your stay with us and we are thankful for letting us know about it. Although we strive our best to provide best services with little costs but nice comments, suggestions and appreciations like yours let us feel that we are achieving something and it gives us more synergy to do so in future... More

Luton, United Kingdom
Senior Reviewer
10 reviews 10 reviews
Reviews in 8 cities Reviews in 8 cities
4 helpful votes 4 helpful votes
5 of 5 stars Reviewed 7 December 2012

A great quirky hotel with a kitchenette & fridge in the room! The room was not huge but sufficient for my three day stay. There was a shop right next door where I could get my shopping from, so great location. Parking was not on site but across the road, this was an unsecure car park so I decided to... More

Was this review helpful? Yes 2
LHR2011, Front Office Manager at Luton Hotel Residence, responded to this review
12 January 2013

It's always pleasant to hear from our customers irrespective of what they write because we want to know what we have been doing and customer reviews are like a light house to us, helping us always to move forward in the right direction. Hope we will see you again in good times. More

1 review
1 helpful vote 1 helpful vote
4 of 5 stars Reviewed 25 October 2012 via mobile

Booked to stay one week at this hotel whilst on business so the ability to use the kitchenette in the room saved me a lot of money instead of eating out all week. For the same price I would of got a normal hotel room of simular quality without cooking facilities so this is a real plus for the hotel.... More

Was this review helpful? Yes 1
Glasgow, Scotland, United Kingdom
2 reviews
Reviews in 2 cities Reviews in 2 cities
4 helpful votes 4 helpful votes
5 of 5 stars Reviewed 27 June 2012

my son and i had to stay overnight before flying from luton airport. the twin room was immaculate and the staff were very helpful and i have no hesitation in recommending friends and family staying there in the future thanks again especially to the member of staff who carried my heavy suitcase up the flight of stairs.

Was this review helpful? Yes 2
Cannock, United Kingdom
2 reviews
Reviews in 2 cities Reviews in 2 cities
9 helpful votes 9 helpful votes
5 of 5 stars Reviewed 15 June 2012

Though I haven't actually stayed in the hotel myself I have had a weekly dealing with them over the last 7 months as I have book this accommdation for some of our workforce. The staff are always friendly & helpful. All bookings/transaction have been pleasant!! Thank you very much for the service we have received and if we are ever... More

Was this review helpful? Yes 1
Edinburgh, United Kingdom
Top Contributor
57 reviews 57 reviews
25 hotel reviews
Reviews in 27 cities Reviews in 27 cities
31 helpful votes 31 helpful votes
4 of 5 stars Reviewed 8 June 2012

I needed somewhere to stay between a flight arriving at Luton Airport at 9pm and another leaving at 6am. So I wanted somewhere cheap and near the airport. The reviews for this hotel where good and the price was excellent. I cannot fault it in any way - for my purpose it was perfect. It was a very easy taxi... More

Was this review helpful? Yes 1
Haywards Heath, United Kingdom
Senior Contributor
29 reviews 29 reviews
17 hotel reviews
Reviews in 12 cities Reviews in 12 cities
7 helpful votes 7 helpful votes
2 of 5 stars Reviewed 3 May 2012

A friendly, if somewhat puzzling, welcome (as in, who are you? when I had already booked). Beware the extra charges-£39 per night ended up as £54 per night, with parking, although £10 was a refundable deposit for a parking badge. So, £39=£44. The room was tiny. The bed was very hard. I ended up with a ricked neck in the... More

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See 10 more reviews by James504221 for Luton
LHR2011, Staff Member, Front of House at Luton Hotel Residence, responded to this review
5 May 2012

I am really sorry if we didn't meet up to your expectations. We do surname of every guest so that we should know who we are checking in and also we request a vaild ID like a driving licence or passport. It's a purpose keep everybody in house safe & secure. A nominal £10.00 refundable deposit is for the room... More

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5 of 5 stars Reviewed 23 April 2012

Were there for couple of nights. It was among one of the best stays. They gave their help & support to my ailing wife. The staff was very helpful & smiling all the time. Rooms were neat & clean & equipped with all facilities they promised. It was a marvellous stay & we would like to stay there again &... More

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Additional Information about Luton Hotel Residence

Also Known As:
Luton Hotel Residence England
Address: 92 Chapel St, Luton LU1 5DD, England
Region: United Kingdom > England > Bedfordshire > Luton
Amenities:
Kitchenette
Hotel Style:
#2 Best Value Hotels in Luton
Price range (per night): RM193 - 229
Official Description (provided by the hotel):
change Primary photo from ownerphoto edit ... more   less 
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Luton Hotel Residence
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