Everything regarding this hotel was perfect. From entering the very clean, inviting reception area, being greeted by polite, friendly staff, up to the room we had been given. The room and bathroom were spotlessly clean, well laid out and provided everything required for our stay. Our 2 children were delighted to be given a normal bed raised off the floor...
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not the best, to noisy, breakfast terrible, service at Harvester not good and needs revamping.
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Thank you for your review.
It really matters to us that our guests enjoy every aspect of their stay, and for this reason your feedback is very much appreciated as we endeavour to improve standards and meet all our customer’s needs. Thank you also for your comments regarding the adjoining restaurant. This is not a Whitbread run establishment, but we...
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Excellent stay. Helpful staff. Good value. Close to all I needed. Little noise from main road, but nothing intrusive in my view. All-in-all a five star stay.
Early booking saves money. Thirty minutes free Wi-Fi as well. Should be totally free, but it's a start.
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Reviewed 6 February 2012
I frequently use Premier Inns while working away from home and have pleasantly surprised by the high standard of service. However, this Inn must be off the quality assurance list. Stuck on a roundabout in one of Britain's grimmest towns, with a restaurant that resembles a Hogarth painting. Most of the clientèle seemed to have Tourette's Syndrome and anyone over...
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Thank you for your review.
It really matters to us that our guests enjoy every aspect of their stay, and for this reason your feedback is very much appreciated as we endeavour to improve standards and meet all our customer’s needs. Thank you also for your comments regarding the adjoining restaurant. This is not a Whitbread run establishment, but we...
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Stayed here for a family event in the area and was very impressed with the hotel. As with most Premier Inn's you know what you're going to get. The room was very clean, beds huge and bathroom very well appointed. The staff that we met were very efficient and polite and were very helpful with any requests made dealt with...
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We did a one night stopover, visiting relatives. Arrived about 12.30pm, and although early the receptionist checked if the room was ready. We saw the chambermaid who welcomed us and asked if there was anything further that we wanted or anything she could do for us. the room was clean with efficient heating and hot and cold water in the...
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Thank you for your kind comments. We are glad that you enjoyed your stay, and hope to welcome you back in the future.
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The basic necessity of life, cold fresh water, is absent from the rooms. There's only a scalding hot water tap. So, you get ready for bed and discover you can't clean your teeth unless you use hot water or.get dressed and go to the lobby and BUY some bottles of water from the vending machine! Staff don't warn you and...
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Thank you for telling us about your recent stay at our hotel. At Premier Inn we always strive to provide customers with a comfortable stay, and I apologise that on this occasion your stay was less than relaxing. Please be assured your comments have been noted and will be followed up with the Management Team at our hotel. Your feedback...
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i have no problems atall,i needed a place to stay local to a party i was invited too and every thing was perfect for my drunken body to sleep,as for the muppits who said the batterties for the tv remote were flat,get a life and not a funerial directors,its the price people,drive a lambo pay the insurance,it was perfect for...
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Thank you for taking the time to review our hotel. We are glad that you had a great night's sleep. Our beds are made by Hypnos, and the Queen sleeps in one! Sounds like you had a fun night partying, and hope to welcome you back next time you are in the area.
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We stayed at the premier inn as our daughter had made arrangements for her Fathers 60th birthday at Westcliffe Casino. The room was rather small but it had a kingside bed and one single bed settee in it both of which were comfortable although the bed was better. It wasn't as clean as Premier Inn's usually are and there was...
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Thank you for your comments, which I have passed on to our team. We hope that the Birthday Boy had an amazing 60th Birthday Party, and we look forward to welcoming you back to our hotel in the future.
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Stayed at The Premier Inn for one night, just returned.
We had a twin room which compromises of one double and a standard single bed. The room was reasonable, of good appearance but lacks any attension to detail. the batteries in the TV remote were flat, the shower gel dispenser in the shower would have been great (as I forgot...
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Thank you for taking the time to review our hotel. I am sorry that you experienced a few problems during our stay. At Premier Inn, we strive to do our very best for all of our guests, and Ii will pass on your feedback to our housekeeping team members. We hope to welcome you back to our Premier Inn in...
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