This is a beautiful hotel with adequate parking and very helpful staff. But our first reaction to our room was not so good. It was very small and dark and cramped and the furnishings were very very tired. The bathroom in comparison was very good. Their were wires hanging down from a dark wood surround, gaps in the window causing...
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Dear Guest - Many thanks for posting a review, although I am at a loss as to where you stayed within the Hotel? I have checked back through our maintenance and comment books and there is no record of anything you have mentioned. I have also had my Maintenance team check all rooms as you mention wires and drafts and...
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I have stopped here on business several times and I have seen a dramatic improvement in this hotel. Staff our very attentive and enthusiastic, the rooms are comfy and it's worth paying the extra for a room in the stables complex they're a home from home.
The food is excellent I recommend the ceaser salad and the burgers, the quality...
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Dear Guest - Many thanks for your kind comments regarding your recent stays with us here at the Mount. I shall ensure that all of your comments are passed to the team. I am also glad that you enjoyed our new Bar & Grill (The Drawing Room) and the food and atmosphere was to your taste. Once again many thanks...
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We had a wonderful week in this hotel. It was lovely to be in an old "stately home" and the surroundings were so peaceful. We were lucky to have wonderful weather and to be able to eat outside - the 4 cheese pasta was absolutely superbly cooked and the green leaves were lovely. The only thing - the rooms were...
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Dear Guest - Many thanks for taking the time to post your recent review. I am glad you enjoyed your food with us and it is unfortunate that, as a Grade 2 listed building, some of our rooms are on the smaller side. I do hope to welcome you back to the Mount in the future. Kind Regards
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we stayed at this hotel the weekend of the 4th may for 2 nights, room was quite small but comfy , the bar prices quite expensive but it is a hotel not a pub, the food in the restaraunt was very reasonable priced, and very nice nothing was to much trouble for any of the staff any thing you wanted...
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Dear Guest, Many thanks for taking the time to write a review of your recent stay with us. I am so glad to hear that we are one of your top hotels in the Midlands to stay in and we shall continue to enhance our quality and service to exceed your and all of our guests expectations. I am also...
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We stayed here in early 2011 for one night and were disappointed. The hotel was rather 'tired' to say the least and we were sad to see it having known The Mount in its heyday. We have now stayed here twice in April and cannot believe the improvements the new owners have made. On one occasion we also tried the...
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Dear Guest, Firstly may I thank you for posting a review regarding your recent stay with us. I am over the moon that you returned following your experience in early 2011, as you probably know we took over the Hotel in May 2011 and since that time we have worked tirelessly to take the Mount back to its glory and...
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Second time we as a family have visited for Sunday lunch, and the food was truly excellent.
The beef which was sirloin was cooked to perfection.
My daughter had risotto which we all tried and it was excellent, the surroundings are perfect and I hope more local people like ourselves use it.
We know intend to try it out at...
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Dear Guest, Many thanks for taking the time to post a review. I am so glad that each time you have visited for Sunday Luncheon it has been superb and I would like to assure you that we shall continue to enhance our quality and standard of food to cement our place as the areas number 1 restaurant. I am...
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My significant other and I stayed here in April 2012 on our visit to the UK. The hotel is beautiful inside and has that old world charm I was hoping for. Our room was nice and the bathroom was very clean. The restaurant The Drawing Room has very good food and is beautifully decorated.
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Dear Guest, Thank you for your review and I am glad you and your 'significant other' enjoyed your stay with us. I am also glad you loved the food in our new dining concept The Drawing Room Bar & Grill and your comments echo the local feeling as we are receiving some very good reviews on it. I do hope...
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I recently stayed in this hotel for just 1 night I must say I found This hotel an excellent choice, the room was amazing with amazing views the staff was very friendly and helpful and the breakfast was excellent I couldn't have asked for anything better, well done
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Dear Guest, Many thanks for your positive review and I am glad that there is some reward to all the hard work my team has put in to meet and in some cases exceed our guests expectations. I do hope you will stay with us again should you find yourself in the area.
Kind Regards
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We stayed here as a couple when we were invited to a wedding, we had a standard room, which was room 46 on the top floor and it had a lovely view of the gardens, nice room quite spacious, the only problem we experienced was the hot water took about 10 minutes to come through and hen the pressure wasn't...
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Dear Guest, Firstly may I thank you for taking the time in reviewing your recent stay with us. I am so glad that the majority of your stay was up to and indeed in some parts exceeded your expectations. With regard to the hot water timing this is being rectified and we are having some extra boilers installed closer to...
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I travel to Wolverhampton on business at least once a month and have always stayed at a branded hotel. Last week I had to stay at the Mount my only disappointment was I never found it sooner as the service and staff were excellent and the restaurant in the evening was exceptional! My only tip make sure you book a...
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Dear Guest - Many thanks for the positive review and our apologies for the delay in responding your review has only just come up. Although it took you a while to find us I do hope we can continue with our hard work and give you the service you expect in our establishment. I look forward to welcoming you back....
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