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All 12 Ross-on-Wye hotels »

The Royal Hotel

3.0 of 5
Palace Pound, HR9 5HZ, England
Hotel amenities
The Royal Hotel
Ranked #8 of 12 hotels in Ross-on-Wye
4.0 of 5 stars 194 Reviews
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194 reviews from our community

What travellers say about this hotel
  • Good value(10)
  • Very good(9)
  • Car park(9)
  • Friendly and helpful(6)
  • Very nice(5)
  • Bar area(5)
  • Dining room(4)
  • HOT WATER(3)
  • Old English Inns(3)
  • Lovely view(3)
Traveller rating
    53
    75
    37
    17
    12
Only show reviews for Family (16) | Couples (129) | Business (10)
Date Rating
Chepstow, United Kingdom
Contributor
13 reviews 13 reviews
Reviews in 8 cities Reviews in 8 cities
37 helpful votes 37 helpful votes
5 of 5 stars Reviewed 20 May 2012 NEW

Today must be about our tenth visit to The Royal. The service, the food, the drink and the atmosphere were as reliable as ever. We were especially impressed this time by the instant appearance of a portable ramp to help my disabled mother-in-law with her walking aid up the step into the restaurant, we did not have to ask, they... More

Was this review helpful? Yes
OldEnglishInns, Owner at The Royal Hotel, responded to this review
22 May 2012

We are really pleased that you enjoyed your recent stay at our hotel. At Old English Inns we really value every one of our customer’s comments. Thank you for taking the time to post your comment and we look forward to welcoming you back to Old English Inns in the future. More

Banbury, United Kingdom
Reviewer
3 reviews 3 reviews
2 helpful votes 2 helpful votes
5 of 5 stars Reviewed 14 May 2012

Upon arrival we found the staff incredibly welcoming and helpful. Having never been to Ross before the staff were great at pointing us in the direction of the local sights, giving us some helpful hints of where to park the car and which routes to take. Views from the room and the bar terrace were great! Room was clean, very... More

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OldEnglishInns, Owner at The Royal Hotel, responded to this review
15 May 2012

Thank you for reviewing your recent stay with us, we always appreciate all your feedback at Old English Inns and constantly work hard to deliver service and value. We look forward to welcoming you back to one of our Inns soon. More

Derby
Contributor
17 reviews 17 reviews
Reviews in 13 cities Reviews in 13 cities
6 helpful votes 6 helpful votes
4 of 5 stars Reviewed 9 May 2012

The hotel looks good and is in a great location -with parking - near to the town centre. The views from the bar and terrace are fabulous and it was a shame the cold prevented us from sitting outside more to enjoy them. We had an decent sized room which was warm and clean but a little dated. (We also... More

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OldEnglishInns, Owner at The Royal Hotel, responded to this review
10 May 2012

Thank you for reviewing your recent stay with us, we always appreciate all your feedback at Old English Inns and constantly work hard to deliver service and value. We look forward to welcoming you back to one of our Inns soon. More

Glastonbury
Senior Reviewer
9 reviews 9 reviews
Reviews in 5 cities Reviews in 5 cities
3 helpful votes 3 helpful votes
5 of 5 stars Reviewed 8 May 2012

We stayed at this hotel over the May Bank Holiday. The hotel is in a great position, located just behind to the town centre. The views from the bar and terrace are spectacular and I am sure some of the rooms must also have similar views. We booked on an offer deal and were extremely impressed with the value for... More

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OldEnglishInns, Owner at The Royal Hotel, responded to this review
10 May 2012

We are really pleased that you enjoyed your recent stay at our hotel. At Old English Inns we really value every one of our customer’s comments. Thank you for taking the time to post your comment and we look forward to welcoming you back to Old English Inns in the future. More

London
Senior Reviewer
9 reviews 9 reviews
Reviews in 6 cities Reviews in 6 cities
4 helpful votes 4 helpful votes
4 of 5 stars Reviewed 7 May 2012

We booked 2 nights over the bank holiday. Read previous reviews which were not promising but had stayed here 20 years ago with my mum and wanted to revisit with my husband. The hotel was packed to the gunnels over a very busy bank holiday weekend. We paid slightly more for a room with a (spectacular) view and were not... More

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OldEnglishInns, Owner at The Royal Hotel, responded to this review
10 May 2012

Thank you for reviewing your recent stay with us, we always appreciate all your feedback at Old English Inns and constantly work hard to deliver service and value. We look forward to welcoming you back to one of our Inns soon. More

Nottingham
2 reviews
1 helpful vote 1 helpful vote
3 of 5 stars Reviewed 10 April 2012
1
person found this review helpful

Went here for lunch last Tuesday, lots of signs outside boasting "2 meals for £10" and "kids eat free", however kids can't eat free when using 2 for £10 offer we were told. Tried to order from the menu but half the meals on the menu weren't on the till computer so the waitress just said we couldn't have them,... More

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OldEnglishInns, Owner at The Royal Hotel, responded to this review
16 April 2012

Thank you for taking the time to let us know about your recent visit to The Royal. I can only apologise for the slow service at breakfast, which in turn lead to the food not being served hot. In hind sight we should have had 1 extra person working breakfast on the Sunday as you gathered we did have a... More

Kent
Senior Reviewer
6 reviews 6 reviews
Reviews in 2 cities Reviews in 2 cities
2 helpful votes 2 helpful votes
4 of 5 stars Reviewed 8 April 2012

Stayed April 2012. Huge room (went for 'superior') with a massive TV, a couch and enormous windows. Friendly, hardworking staff. Nice choice at breakfast and the food in the evening was decent pub fayre. Easy to park and handy for exploring the local area. A little tired around the edges but this is three star and it is well worth... More

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OldEnglishInns, Manager at The Royal Hotel, responded to this review
10 April 2012

We are really pleased that you enjoyed your recent stay at our hotel. At Old English Inns we really value every one of our customer’s comments. Thank you for taking the time to post your comment and we look forward to welcoming you back to Old English Inns in the future. More

Lancaster, United Kingdom
Senior Reviewer
6 reviews 6 reviews
Reviews in 2 cities Reviews in 2 cities
1 helpful vote 1 helpful vote
3 of 5 stars Reviewed 5 April 2012

My Fiancee and I have spent last weekend here. Location fantastic, staff lovely, drinks well priced, food on Saturday night was good. OK - so the bad points. Sunday morning breakfast - 3 members of staff and 1 of them it looked like her first day. Tables not cleared quickly enough to allow guests to have breakfast, so therefore queues... More

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OldEnglishInns, Owner at The Royal Hotel, responded to this review
12 April 2012

Thank you for visiting The Royal Hotel for lunch last week. I apologise sincerely for the poor service that you received. Tuesday last week was indeed the launch day for our new menu, and we did have a few unexpected hiccups, in that our tills lost all the new information that we had loaded onto them half way through lunch... More

Gainsborough
2 reviews
1 helpful vote 1 helpful vote
5 of 5 stars Reviewed 28 March 2012
1
person found this review helpful

My husband and I enjoyed our one night stay here. The staff were friendly and helpful, the views were stunning and the food good at very fair prices. We would love to return and stay for longer. More

Was this review helpful? Yes
OldEnglishInns, Owner at The Royal Hotel, responded to this review
30 March 2012

Thank you for your review on our hotel. We value all your comments and aim to deliver the best service and value. We look forward to welcoming you back to one of our Old English Inns. More

Port Talbot, United Kingdom
Reviewer
5 reviews 5 reviews
Reviews in 4 cities Reviews in 4 cities
1 helpful vote 1 helpful vote
4 of 5 stars Reviewed 27 March 2012
1
person found this review helpful

My husband and I enjoyed our weekend break, friendly helpful staff and the hotel location is excellent. Our Saturday evening meal in the hotel was very good but we would not recommend the Sunday roast in the bar. Will definitely go back to The Royal Hotel in the future. More

Was this review helpful? Yes
OldEnglishInns, Owner at The Royal Hotel, responded to this review
29 March 2012

Thank you for taking the time to review your recent stay at our Old English Inn. We do value all feedback and work hard to maintain good service to all our guests. We look forward to welcoming you back to one of our Old English Inns very soon. More

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The Royal Hotel Also Known As

  • Royal Hotel Ross On Wye
  • Royal Ross On Wye
Address: Palace Pound, HR9 5HZ, England

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The Royal Hotel
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