Today must be about our tenth visit to The Royal. The service, the food, the drink and the atmosphere were as reliable as ever. We were especially impressed this time by the instant appearance of a portable ramp to help my disabled mother-in-law with her walking aid up the step into the restaurant, we did not have to ask, they...
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We are really pleased that you enjoyed your recent stay at our hotel. At Old English Inns we really value every one of our customer’s comments. Thank you for taking the time to post your comment and we look forward to welcoming you back to Old English Inns in the future.
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Upon arrival we found the staff incredibly welcoming and helpful. Having never been to Ross before the staff were great at pointing us in the direction of the local sights, giving us some helpful hints of where to park the car and which routes to take. Views from the room and the bar terrace were great! Room was clean, very...
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Thank you for reviewing your recent stay with us, we always appreciate all your feedback at Old English Inns and constantly work hard to deliver service and value. We look forward to welcoming you back to one of our Inns soon.
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The hotel looks good and is in a great location -with parking - near to the town centre. The views from the bar and terrace are fabulous and it was a shame the cold prevented us from sitting outside more to enjoy them.
We had an decent sized room which was warm and clean but a little dated. (We also...
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Thank you for reviewing your recent stay with us, we always appreciate all your feedback at Old English Inns and constantly work hard to deliver service and value. We look forward to welcoming you back to one of our Inns soon.
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We stayed at this hotel over the May Bank Holiday.
The hotel is in a great position, located just behind to the town centre. The views from the bar and terrace are spectacular and I am sure some of the rooms must also have similar views.
We booked on an offer deal and were extremely impressed with the value for...
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We are really pleased that you enjoyed your recent stay at our hotel. At Old English Inns we really value every one of our customer’s comments. Thank you for taking the time to post your comment and we look forward to welcoming you back to Old English Inns in the future.
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We booked 2 nights over the bank holiday. Read previous reviews which were not promising but had stayed here 20 years ago with my mum and wanted to revisit with my husband.
The hotel was packed to the gunnels over a very busy bank holiday weekend. We paid slightly more for a room with a (spectacular) view and were not...
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Thank you for reviewing your recent stay with us, we always appreciate all your feedback at Old English Inns and constantly work hard to deliver service and value. We look forward to welcoming you back to one of our Inns soon.
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Went here for lunch last Tuesday, lots of signs outside boasting "2 meals for £10" and "kids eat free", however kids can't eat free when using 2 for £10 offer we were told.
Tried to order from the menu but half the meals on the menu weren't on the till computer so the waitress just said we couldn't have them,...
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Thank you for taking the time to let us know about your recent visit to The Royal. I can only apologise for the slow service at breakfast, which in turn lead to the food not being served hot. In hind sight we should have had 1 extra person working breakfast on the Sunday as you gathered we did have a...
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Stayed April 2012. Huge room (went for 'superior') with a massive TV, a couch and enormous windows. Friendly, hardworking staff. Nice choice at breakfast and the food in the evening was decent pub fayre. Easy to park and handy for exploring the local area. A little tired around the edges but this is three star and it is well worth...
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We are really pleased that you enjoyed your recent stay at our hotel. At Old English Inns we really value every one of our customer’s comments. Thank you for taking the time to post your comment and we look forward to welcoming you back to Old English Inns in the future.
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My Fiancee and I have spent last weekend here. Location fantastic, staff lovely, drinks well priced, food on Saturday night was good.
OK - so the bad points. Sunday morning breakfast - 3 members of staff and 1 of them it looked like her first day. Tables not cleared quickly enough to allow guests to have breakfast, so therefore queues...
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Thank you for visiting The Royal Hotel for lunch last week. I apologise sincerely for the poor service that you received. Tuesday last week was indeed the launch day for our new menu, and we did have a few unexpected hiccups, in that our tills lost all the new information that we had loaded onto them half way through lunch...
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My husband and I enjoyed our one night stay here. The staff were friendly and helpful, the views were stunning and the food good at very fair prices. We would love to return and stay for longer.
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Thank you for your review on our hotel. We value all your comments and aim to deliver the best service and value. We look forward to welcoming you back to one of our Old English Inns.
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My husband and I enjoyed our weekend break, friendly helpful staff and the hotel location is excellent. Our Saturday evening meal in the hotel was very good but we would not recommend the Sunday roast in the bar. Will definitely go back to The Royal Hotel in the future.
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Thank you for taking the time to review your recent stay at our Old English Inn. We do value all feedback and work hard to maintain good service to all our guests. We look forward to welcoming you back to one of our Old English Inns very soon.
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