if ur wanting a nite in Newcastle, 1st don't stay here has its out in the stix. it costs between £10/£12 per single journey to the city centre. the rooms are dated and basic, with limited bedding, 1 single sheet n throws on camp beds. . and we woke up to no electricity to the room, poor quality breakfast, yoghurts,toast/ceral... More

I came to stay in May 2013 with a group of friends, I was given a room downstairs that had not been updated as the upstairs rooms have been a felt that a difference in the quality of the rooms should be made clear. The two beds in the room were appauling one was a camp bed and the other... More

I work for a massive hotel chain, who has more than 650 hotels, so my expectations are very high. I stayed for one night on the 9/5/13 I arrived after finishing a long day at work so was a bit tired and grumpy but the receptionist, on check in, cheered me up with her friendly manner and made the check... More

Came here for my stag doo 29/3/2013 i must say it was brilliant the staff were very helpful and polite, the rooms were very clean and the beds were so comfortable.The food was out of this world it was the best steak ive had!!! the bar is open until 4am what more could you ask for made my weekend very... More

we have been going to the resturant for a while now for our sunday lunch and the customer service here diabolical, great food but every week without fail they would make us feel unwanted and patronised. The staff would never acknowledge us with a friendly smile just a simple grunt! we would order our drinks they would not be brought... More

Well a lot to be looked at place is a shambles! Food outstanding shame was like sitting in a school canteen!! Tables scattered all over bar area!! Staff here there and everywhere. No customer service at all!! Very run down and disapointed! Won't be back

Myself and another 9 guys from Aberdeen stayed here in Feb for a stag do. I would have to say for the minimal price we paid to stay here I thought the rooms were pretty good, not that we seen much of them. Flat screen tvs and all the usual extras you should expect for twice the price or more.... More

would like to say the stay would of been bad if it wasn't for the food and the night porter called Craig, he was the most polite and well dressed person in hotel, you should make him manager and then the hotel would get better. ps have you got gorden Ramsey working in your kitchen cos the food was out... More

After reading the previous review about Xmas day - I would just like to say we have been coming to the ravensdene lodge for many months and are always in every Sunday to have the carvery. Which is the best carvery in the north east. My wife and I really enjoy going there. We were there on Christmas Day and... More