Stayed here for one nigh in May 2012 to attend a social function one evening. I was impressed with the hotel: it is in a nice location right on the river, with views of Newcastle and the tyne bridge. The exec room I was allocated was standard modern Hilton fare, clean with a comfortable bed, large flat screen tv and... More

Graet Hotel- i have stayed their 4 times now and love the location and the river view More

Dinner - average and service impersonal. Meal was average and lacked in taste. Asked for a glass of water, 15 mins later still not arrived. Had to request water again when I was served the starter. Clear that staff had poor customer relationship training and were not concerned about the way they were coming across. What surprised me was that... More

Great views over the Tyne. I was allocated a huge room which was elegant and well appointed apart from a rock hard bed a bullet like pillows, it felt like sleeping on a futon! Other colleagues staying at the hotel also spoke of uncomfortable nights sleep. Charging £14.50 for 24 hrs of Internet access in this day and age is... More

Great City Hotel, well located and staff very friendly and helpful. Great view of the Tyne! More

The experience I had at this hotel was seamless. From checking in right through to checking out. The staff were lovely as was breakfast. One thing should be noted though - if you really want a snuggly comfy bed to sleep in, in a quiet room - choose this hotel !!! the bed really was so comfy. More

This was a fab hotel. Great friendly services in all areas. They couldn't find our reservation at first and it could 45mins to find. Once it was found we were helped to our room and also got a river view room. The views were excellent right on the river. Fab hotel More

friendly staff, spacious, clean, but hackneyed room which are really not soundproof. iIf you're not used to aircondition you may find the heating or cooling noise annoying 100 £ for a double which provides no complimentary wifi is disappointing, like the breakfast was the next morning. I don't like tomatoes with a fishy taste! More

We spent a great weekend at this hotel. It was very well placed for visiting the city's attractions and was close to a number of good restaurants. We were concerned that we might be disturbed by the hen and stag parties staying at the hotel but we had two quiet nights. A small problem with the room was resolved and... More