Had a really enjoyable couple of nights (April) at this hotel. Its our second visit and it didnt dissappoint. The staff were excellent from the moment we arrived and the food was perfect. This time we had room 110 on the ground floor it was a lovely room, very clean and well appointed. We again had a dinner package and... More

We booked up & stayed for just one night hoping for a bit of luxury as indicated by the price!!!. The welcome we recieived was a stuffy & the chap that booked us in didnt seem to have too much in the way of people skills which was a real shame. The room was clean & big with a lovely... More

We booked a 2 night B&B package online so I wasn't expecting the best room, and indeed we had a car park view :(. The room was small but nicely decorated and spotless, with a good size bathroom, safe, small TV. No mini bar but bottled water and tea and coffee making facilities. I was a little nervous as the... More

The room was lovely with fantastic views across the harbour. The staff were extremely helpful and our dinner was yummy! The only down side was they parked the hotel wall to close to HIS vehicle!! We had a lovely walk around Hengistbury Head which is a 10 minute drive away. The spa was ultra relaxing encorporating a salt room, steam... More

Very good food, Better than in the Jetty, super spa, helpful Staff. Good parking system. Well worth getting a room with view of the sea.Will return as soon as possible. More

3 of us had a spa day here, chose the place because of good reviews and setting. Arrived spa was lovely,, given robes etc, the changing rooms were tiny & the swimming pool was cool, not the spa temp you usually get, the sauna & steam room were nice but I'm not sure about the salt room, it was freezing.... More

This is one of our favourite hotels in the World never mind the UK, probably the only place we return to time and time again. So why not 5 stars you may think, well no one is perfect and I think 4 and a half stars is about right. We have been going for 3 years and since we have... More

We have stayed here about four times. Most recently on an easter break deal which included dinner. You are looking at about £150 a night for a double room which is not cheap but they are nice sized rooms with large en-suites and good facilities. If you want a coastal view you need to choose a 'gold' room rather than... More

We had a 1 night spa break here last week and found the reception staff were very friendly & helpful, We were allowed to check in early to our room, use spa facilities all day and they even let us have a late check out too. The spa was great and also good staff. Room was a little dated and... More