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All 9 Brockenhurst hotels »

The Cloud Hotel

Meerut Road, Brockenhurst SO42 7TD, England
Hotel amenities
The Cloud Hotel
2 traveller photos
Ranked #3 of 9 hotels in Brockenhurst
4.5 of 5 stars 45 Reviews
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45 reviews from our community

    Trip type
Traveller rating
    27
    8
    4
    2
    4
Date Rating
Argyll
Senior Reviewer
6 reviews 6 reviews
Reviews in 5 cities Reviews in 5 cities
1 helpful vote 1 helpful vote
“Over priced”
1 of 5 stars Reviewed 25 May 2012 NEW

For the size of the rooms and the lack of parking this was a very expensive hotel set on the roadside. Without doubt this is one of God's waiting rooms More

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Haywards Heath
Senior Contributor
23 reviews 23 reviews
Reviews in 11 cities Reviews in 11 cities
4 helpful votes 4 helpful votes
“Good place to celebrate a special occasion”
4 of 5 stars Reviewed 22 May 2012 NEW

We had a celebratory lunch at the cloud as it was my mother’s 80th birthday. I have been here several times before and it has always been a pleasant experience. The cloud is a small privately run hotel in the heart of the New Forest on the outskirts of Brokenhurst. On arriving we were shown into a small sitting room... More

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Oxford, United Kingdom
Reviewer
4 reviews 4 reviews
Reviews in 2 cities Reviews in 2 cities
1 helpful vote 1 helpful vote
“wonderful birthday weekend”
5 of 5 stars Reviewed 8 May 2012
1
person found this review helpful

We have just returned from a long weekend at The Cloud.I had booked for 13 of us to stay for my birthday and it was wonderful! We could not have been looked afer any better. Lovely friendly, cosy hotel in a beautiful location. The food was excellent too with a great choice of fresh, home cooked dishes.There are many lovely... More

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tillergirl, Owner at The Cloud Hotel, responded to this review
9 May 2012

It is our aim at the Cloud Hotel to give everyone an enjoyable and relaxing stay and I'm delighted to know how much you enjoyed your birthday celebrations and thank you for taking the time to tell us. It is always greatly appreciated by myself and my staff. It was a pleasure to meet your lovely family, I only wish... More

Pontefract, United Kingdom
1 review
1 helpful vote 1 helpful vote
“Simply the Best”
5 of 5 stars Reviewed 2 May 2012
1
person found this review helpful

Had a faultless stay once again, the staff are so friendly and welcoming. The menu caters for every taste and the meals are very good. The service is exceptional and nothing seems to much trouble. The bedroom was spotless as always, as was everywhere in the hotel. Hope to return this year as love the hotel and the area. More

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tillergirl, Owner at The Cloud Hotel, responded to this review
5 May 2012

Thank you so much for your review and I really appreciate you taking the time to tell us how much you always enjoy your stay at The Cloud Hotel. Business is like dance, you can never stand still and we are always striving for excellence at the Cloud Hotel. I am very lucky having such a committed and hard working... More

Essex
1 review
2 helpful votes 2 helpful votes
“Delightful”
4 of 5 stars Reviewed 12 April 2012
2
people found this review helpful

First class service, food and hospitality. We have visited before and have never been disappointed. More

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tillergirl, Owner at The Cloud Hotel, responded to this review
14 April 2012

I'm delighted you have always enjoyed your stay with us and thank you for your kind comments. They have been passed on to the staff who always appreciate it when a guest takes the time to give positive feedback. I look forward to having the pleasure of your company sometime in the near future. More

eastbourne
Contributor
11 reviews 11 reviews
Reviews in 3 cities Reviews in 3 cities
5 helpful votes 5 helpful votes
“a coud with a silver lining”
5 of 5 stars Reviewed 20 March 2012
1
person found this review helpful

they say every cloud has a silver lining..we have found one with several!!!! this hotel, for a 2 star one has everything .we stayed for a long weekend the weekend before last and it was perfect for us in every way . we tried very hard to find a fault but it was impossible. we have booked again for september.... More

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tillergirl, Owner at The Cloud Hotel, responded to this review
25 March 2012

Thank you for your lovely review and I'm delighted to know how much you enjoyed your stay with us. We take all feedback seriously both good and bad but of course we much prefer to have positive reviews and it is good for my staff to know their hard work is appreciated. We will be delighted to have the pleasure... More

hayliing island
Reviewer
3 reviews 3 reviews
Reviews in 3 cities Reviews in 3 cities
4 helpful votes 4 helpful votes
“not the way things were”
3 of 5 stars Reviewed 28 February 2012
3
people found this review helpful

I have stayed at this cosy hotel many times over many years and have recomended it often for a short break in the beautiful new forest, but things are not quite as crisp as they used to be. Really bright lighting in the dining room at dinner? turned the dimmer switch down with the agreement of the other diners ,... More

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tillergirl, Owner at The Cloud Hotel, responded to this review
14 March 2012

I am disappointed to read your comments and am sorry you felt the hotel was not as good as it used to be. I'm interested to know when you last came to the hotel as we have no records of you having been before.I understand from the staff that you were offered a continental breakfast in your room but declined.... More

Chichester UK
Reviewer
3 reviews 3 reviews
Reviews in 3 cities Reviews in 3 cities
“Lovely winter break”
5 of 5 stars Reviewed 18 February 2012

We had a lovely 3 night break last weekend. Staff very friendly and helpful, including the proprietor Avril Owton. Food good, bed comfortable. Ideal location looking out over the open heath and forest. More

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tillergirl, Owner at The Cloud Hotel, responded to this review
19 February 2012

Thank you so much for taking the time to give the Cloud Hotel such a positive review. It is always good for myself and my staff to know how much a guest has enjoyed themselves and we really appreciate your feedback. I hope I shall have the pleasure of welcoming you back to the Cloud Hotel again soon. More

London, UK
1 review
“Great hotel in lovely location.”
4 of 5 stars Reviewed 13 February 2012

Friendly staff, good food, nice room. Bed was a little on the solid side. More

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tillergirl, Owner at The Cloud Hotel, responded to this review
15 February 2012

Many thanks for your review and I'm delighted to know you enjoyed your stay at the Cloud Hotel. We always appreciate feed back and I would be interested to know which bedroom you stayed in so I can make any necessary improvements. Maybe you could send me an email with the room number and thank you for brining it to... More

hampshire
1 review
“excellent hotel!!”
5 of 5 stars Reviewed 11 February 2012

We had a wonderful stay at the cloud hotel recently, a beautiful room and a very nice atmosphere in the lounge! many thanks for a wonderful enjoyable stay! We will be back, thank you. sarah. More

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tillergirl, Owner at The Cloud Hotel, responded to this review
15 February 2012

Thank you for taking the time to write such an excellent review. Everyone at the Cloud Hotel appreciates feed back as it helps us to keep up the high standards we try to achieve but it is particularly rewarding to know when a guest has experienced an enjoyable stay. I hope we will have the pleasure of welcoming you back... More

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Additional Information about The Cloud Hotel

  • Cloud Hotel Brockenhurst
Address: Meerut Road, Brockenhurst SO42 7TD, England
Price range (per night):* RM207 - 286

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The Cloud Hotel
Meerut Road
Brockenhurst SO42 7TD
England
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A happy 80th birthday celebration The Cloud Hotel
The Cloud Hotel Photo (2 traveller photos)

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