We stayed at the Norfolk hotel as part of a group traveling with Copelands 15.04.13 to 19.04.13. We were greeted by Sue the hotel manager who was very pleasant and friendly. Our room was decorated to a modern standard, clean and warm. The food was brilliant and plenty of it and the staff working in the dining room were very... More

I stayed at the hotel Norfolk the room was warm and comfortable the food was lovely the staff were very warm and friendly i would definalty stay again. they put on good entertainment every night and the bed was comfortable the best night sleep i have had for years . the staff especialy sue were really helpfull thank you for... More

We had a great weekend stay at the norfolk hotel, could'nt find fault at all room clean and warm [ cold weather ] lift a big plus. staff are a credit to sue. dietry needs catered for well . would definately stay again.

We have just returned from a 3 night stay and it has been most enjoyable to say the least. Our coach was greeted by the Manageress Sue who greeted us with tea/coffee and cakes after our long journey. Our room was on the top floor and had a beautiful sea view with a double and single bed. The shower was... More

The staff were wonderful. The food was lovely and hot (except the ice cream of course) and sufficient. We had a lovely Turkey and Tinsel experience.. Even got a present from Santa. Will go again. thank you

Stayed last weekend at this hotel and had a fab time. Hotel very clean, food excellent and all served hot by fab waiters. Sue and staff all very friendly and we could not have asked for more. Kitchen staff were very busy and could be seen working when the door was open. We stayed in the front of the hotel... More

just had a 4 night stay at the norfolk with 46 friends.sue her partner and all their staff made sure it went well.matt the barman was a gem.the hotel is spotlessly clean with lovely crisp white bedding.the hotel has a good menu and also gives a vegetarian option. cannot fault anything. thanks sue and staff for a good week

Can't understand why anybody would want to take issue with this place. A small seafront hotel doing a good job, I thought. Some of the rooms are better than others, buts that's the same the world over. Many have a lovely sea-view, but obviously some are at the back. Staff are excellent, meals pretty good, and there's a vegetarian option... More

What A Lovely Place!.. Staff where All lovely and Room Fab for Me And My 2 Children . Staff Where very helpfull with my children at dinner times and VERY accomadating, Food was lovely, fresh and good home Cooked Food! :) Plenty to choice from breakfast and Dinner! Had a lovely sea view from the top room! Sue and her... More