I used their booking service online and paid in full a month before we arrived. After driving 450 miles to get there I was told that they didn't have my booking in their system. I showed them my email details which even says its paid. They explained this happens but we don't take any payment. I had to call my... More

There are several positives about this hotel. The location within walking distance from the lovely town of Wetherby and the friendly helpful staff being the chiefest of them. However, this is a hotel on the countdown to closure and this shows in the fabric of the building and the quality of the rooms. I had booked a Double Executive room... More

I stayed at the Mercure hotel Wetherby in April and I have to say it ticked all the boxes for me. Although my stay was only for a couple of nights I found the food very agreeable and the rooms quiet and comfortable, which is what I required and sometimes don't get from other more expensive hotels. The staff were... More

1960s hotel that apparently is due for demolition to be replaced with yet another supermarket. The place is presentable and the room was a pleasant suprise having read the reviews but on retiring to bed it was like sleeping on a trampolene, in fact I couldn't get any sleep and after bouncing up and down all night, spent the rest... More

Very good value for the money that we paid. Pleasant and helpful staff. Nothing seemed to be too much trouble. Room rather small but had everything that we needed for 2 nights stay. Clean beds and nice white towels.A la carte overpriced for the food that was served. Unimaginative table d'hote menu. Almost the same both nights.Breakfast very good. Why... More

This review is about my reservation experience and relates more to Mercure as a whole rather than the Wetherby hotel. I reserved 4 nights, Monday to Thursday, through LateRooms.com and only when I got the confirmation email was it clear that they charge £10 per day for parking, which is quite a sting, given that this hotel is a in... More

What a terrible place to spend a night. I was in room 103 which is the closest to reception, so thankfully not too far to walk to complain. On arrival, I sat on the bed and could immediately tell I was in for a bad night. The mattress had no substance to it whatsoever. I pulled back the covers to... More