Stayed 2 nights with a large group for a family birthday. Very warm welcome and very efficient check-in. Everything spotlessly clean and everything in the room worked. very comfy bed and endless hot water. Couldn't fault it for a value hotel. In fact, some much more expensive hotels could learn customer service from it. More

Recently stayed here, extremely pleasant reception staff, also very close local pub and restaurant, nice fire, friendly staff, good food and felt comfortable for a single female traveller. Thoroughly enjoyed the stay. Would recommend. More

We have just spent two nights at the Durham North Premier inn and have enjoyed every minute. The staff are so welcoming and helpful. The room was absolutely spotless and we were in a very quiet location. The bed was comfortable and room was very spacious. Two couples who checked in at the same time complained. One said that the... More

As usual we had a very pleasant nights stay in a Premier Inn. We have stayed in many Premier inns and Durham North lives up to the reviews on here. We were greeted by very friendly staff who quickly arranged us a taxi to the cricket match we were going to see. When arriving back after a cold days cricket... More

A high standard Premier Inn with welcoming staff. However, the 30 minute free WiFi in my room did not work, and was not fixed during my one-night stay. Even if it had worked, I feel that 30 minutes is too stingy. More

Staff made us welcome on arrival, had a bit of trouble as the sat nav postcode is not taking you to the hotel entrance, more to the back of the hotel, we got the dinner and breakfast deal which was excellent value and the food was very good with a good selection. Breakfast was served from 6.30 am till 10... More

A warm welcome is offered on your arrival at this Premier Inn, which is great because for our family it's a four hour drive to get there. We have stayed here three times and on each occasion have found the accomadation to be of a very good standard. Staff our very helpful in pointing out local attractions and giving you... More

I chose this Premier Inn because of Tripadvisor reviews,Lovley greeting from Maz fantastic service in the pub next door and overall clean, welcoming and has that personal touch. Well done to Durham north a credit to the Brand PS;Follow up thank you email is a nice touch!! More

We have just returned from a three-night stay at Pity Me. This Premier Inn has been a favourite of ours for a number of years when we are watching cricket in Chester-le-Street or Durham. The hotel is situated between the two locations and is conveniently placed in a quiet area. The staff, some of whom have been there for years,... More